Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Wynard SDEC

Royal Devon and Exeter Hospital (Wonford), Barrack Road, Exeter, Devon, EX2 5DW

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To The Hospital (Royal Devon and Exeter Hospital - Wonford)

  • By Road View
    • Royal Devon and Exeter Hospital (Wonford) is located along Barrack Road.
      The hospital can be accessed via the M5 to the East, by taking the 29 exit onto Honiton Road and proceeding onto East Wonford Hill, the B3183 and then taking the slight left onto Magdalen Road.
      After a short distance, turn left onto Barrack Road, or access from Bonhay Road to the West, by taking the exit onto Western Way, continuing onto Magdalen Street and turning right onto Magdalen Road.
      Proceeding towards the end of Magdalen Road and then turn right onto Barrack Road.
      For the sat nav location enter EX2 5DW.
    • Patient and visitor car parking is available within the open air/surface car parks, which are located throughout the hospital grounds.
      There are clearly marked Blue Badge bays located within several of the open air/surface car parks and there are additional Blue Badge bays available beside the main entrance to the hospital.
  • By Bus View
    • There are several bus stops located on Barrack Road which are approximately 340m from the hospital.
      The services provided at these bus stops include the 2, 7, 39, 52, 57, 369 and X38.
    • There is an onsite bus stop.
    • There is an onsite bus stop available beside the main entrance to the hospital, on the right side of the hospital grounds and at the rear of the hospital.
    • The onsite bus stop is sheltered and has raised benched seating available at all bus stops.
    • To reach the main entrance to the hospital, there is level access on the approach.
  • By Train View
    • The nearest train station is Polsloe Bridge.
      The station is located along Hamlin Lane and is approximately 1.7 miles from the hospital (a 27 minute walk).
  • Useful Links View

Getting Help and Assistance (Royal Devon and Exeter Hospital - Wonford)

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on level 1 of the main hospital building.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01392 411 611.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the main entrance.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are not available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is available at the hospital.
  • The mobility scooter charging point is located in the main reception area.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff.
  • There is a Safe Place at this hospital which is located at the main entrance.

Hospital Parking (Car Park C - The Centre for Women's Health Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located on the left side of the hospital grounds.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 468cm (7ft 7in x 15ft 4in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located at the front of the car park, in front of the centre for women's health entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is for 2 hours only.
    • Payment machines are located at the front of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the centre for women's health entrance.
  • Comments View
    • Parking is free for carers who are on the Devon Carers register when the person they care for is staying in or visiting the hospital.

Getting To (Wynard SDEC)

  • Wynard SDEC is/are located on level 1 of the Centre for Women's Health.
  • Access to Wynard SDEC is via the Centre for Women's Health entrance.
  • Enter via the Centre for Women's Health entrance and head to the right.
    Continue through two sets of automatic double doors then turn left.
    The entrance to the Wynard SDEC department is on the right.
  • There is step free access to Wynard SDEC.
  • Wynard SDEC is approximately 20m from the Centre for Women's Health entrance.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.

Outside Access (The Centre for Women's Health Entrance)

  • Entrance Details View
    • This information is for the entrance located on the front left side of the hospital grounds, within car park C.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 139cm (4ft 7in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 87cm (2ft 10in).
    • There is a door release button when exiting.
    • The height of the door release button is 116cm (3ft 10in).
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 150cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 251cm.

Entrance (Wynard Ward and Wynard SDEC Entrance)

  • Entrance Details View
    • This information is for the entrance located on level 1 of the Centre for Women's Health.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 127cm (4ft 2in).
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 118cm (3ft 10in).
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.

Department / Service (Wynard SDEC)

  • Department / Service Access View
    • Wynard SDEC is located on level 1 of the Centre for Women's Health.
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring in the department/service which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The department/service does not play background music.
    • The lighting levels are moderate to good.
  • Department / Service Facilities View
    • This department/service has; a main reception, a waiting room/area, a sub waiting area, treatment rooms and accessible toilet facilities for everyone.
    • There are 2 consultation/treatment rooms in this department/service.
    • A hearing assistance system is available.
    • The type of system is a portable loop.
    • Staff are trained to use the system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 10/07/2023.
    • The hearing assistance system was working at the time of testing.
    • A mobile hoist is available on the department/service.
    • There are accessible toilet facilities within the department/service.
    • There are standard toilet facilities within this department/service.
  • Comments View
    • The accessible toilet can be used as a standard toilet.

Reception (Wynard Ward and SDEC)

  • Reception View
    • The reception point is located ahead from the Wynard Ward and Wynard SDEC entrance.
    • The reception point is approximately 10m (10yd 2ft) from the Wynard Ward and Wynard SDEC entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is not sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is not sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is not sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are available.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are good.

Waiting Room / Area (Gynaecology Ambulatory Area)

  • There is a waiting room / area.
  • The waiting room / area is approximately 15m from the Wynard Ward entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is not a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • There is not ample room for a wheelchair user to manoeuvre.
  • The manoeuvring space is obstructed by partition dividers.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is not space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Consultation / Treatment Room (Treatment Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Treatment Room 1.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are easy to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Consultation / Treatment Room (Daycase Recovery)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Daycase Recovery.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • No tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.
  • Comments View
    • Both double doors are unlocked, but only one is permanently open.

Toilet with Adaptations (Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the right as you enter the Daycase Recovery room.
    • This accessible toilet is approximately 35m from the Wynard Ward entrance.
    • There is step-free access into the accessible toilet.
    • This is a female toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 85cm (2ft 9in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 204cm x 220cm (6ft 8in x 7ft 3in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 91cm from floor level.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 120cm.
    • The transfer space is obstructed by storage items.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a sensor flush.
    • There is a dropdown rail on the transfer side.
    • The visual contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general waste (with lid) and clinical waste disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 134cm from the floor.
  • Additional Fixtures View
    • There is not a mirror.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 96cm (3ft 2in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 92cm.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 98cm (3ft 3in).
    • The contrast between the towel dispenser and the wall is medium.
    • There is not a hand dryer.

Location of Toilet/Changing Facilities (Royal Devon and Exeter Hospital (Wonford))

  • Changing Places facilities are located opposite the main reception on level 1.
  • Accessible toilet facilities are located within the main hospital main entrance lobby, within the Princess Elizabeth orthopaedic centre entrance lobby, within the centre for women's health entrance lobby and on level 2 of the main hospital corridor.
  • Female and male standard toilet facilities are located within the main hospital main entrance lobby, on both level 1 and level 2 of the Princess Elizabeth orthopaedic centre, within the centre for women's health entrance lobby and on level 2 of the main hospital corridor.
  • Parent and baby changing facilities are located within the main hospital entrance lobby on Level 1.

Related Access Guides