Access Guide
Getting To (Costa)
- Costa is located on Level 0 of the Podium Building.
- Costa is approximately 31m from the Main Entrance - Side Entrance.
- The route from the Zone 1 - Main Visitor Car Park to the Main Entrance - Side Entrance has a pedestrian crossing, dropped kerbs and bollards.
- View further information about parking at the hospital (opens new tab)
- Access to Costa is via the Main Entrance - Side Entrance.
- Enter via the Main Entrance - Side Entrance.
Turn left at the reception desk and go through to the Podium Building.
Continue up the slight ramp, through the double doors and then take a slight left.
The shared entrance to Costa and The Wellspring Restaurant will be located straight ahead. - View further information about entrances (opens new tab)
- There is ramped/sloped access to Costa.
- Some flooring is shiny .
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- The following toilet facilities are available along the route; accessible toilet (with left hand transfer), accessible toilet (with right hand transfer), toilets for ambulant disabled users and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab)
Hospital Parking (Zone 1 - Main Visitor Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located in front of the main hospital building, off Bull Lane.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 3 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 248cm x 461cm (8ft 2in x 15ft 1in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located in front of the Main Entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park, throughout the car park and at the payment machines in the hospital building.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located inside the Main Entrance foyer and outside the Main Entrance doors.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the Main Entrance.
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Comments
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- This is a pay-on-exit car park.
- Patients and visitors can use the payment machines throughout the hospital to pay for parking or pay via the JustPark app quoting the location ID: 179047.
- There are bollards next to the Blue Badge parking bays which have a width of 177cm.
- This is a pay-on-exit car park.
Outside Access (Main Entrance - Side Entrance)
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Entrance Details
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- This information is for the entrance located to the right of the Main Entrance.
- There is a drop-off point at this entrance.
- The entrance area/door is not clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 70cm (2ft 4in).
- The main door(s) open(s) automatically (towards you).
- The automatic door(s) is/are push pad activated.
- The door(s) is/are double width.
- The width of the door opening is 174cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
Entrance (Costa/The Wellspring Restaurant Entrance)
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Entrance Details
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- This information is for the entrance located on Level 0 of the Podium Building.
- The entrance area/door is not clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 176cm.
Opening Times (Costa)
- Monday 06:30 - 17:30.
- Tuesday 06:30 - 17:30.
- Wednesday 06:30 - 17:30.
- Thursday 06:30 - 17:30.
- Friday 06:30 - 17:30.
- Saturday 08:00 - 15:00.
- Sunday 08:00 - 15:00.
Eating and Drinking (Costa)
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Location and Access
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- The following information is for the café.
- The café is located on Level 0 of the Podium Building.
- There is step-free access to the café.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus, menu boards and online menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does not play background music.
- There is not a hearing assistance system.
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Service Counter(s)
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- The height of the counter is 94cm.
- There is a moveable card machine available for payment.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The standard height for the underside of dining tables is 73cm.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests on both sides.
- There are also bench seats.
- The type of flooring in this area is vinyl.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are good.