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Boilerhouse Café

Boilerhouse, Royal Holloway University of London, Egham Hill, Egham, TW20 0EX

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Access Guide

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Overview

Getting Inside

  • The approach to the building is sloped.
  • The slope has a slight gradient.
  • The most accessible entrance surveyed was to the right of the Boilerhouse Complex courtyard, the right-hand of the 2 available accessible entrances.
  • This entrance gives access to the interior seating area.
  • There is step-free level access at the most accessible entrance.
  • There is no main entrance for the building.
  • There are 2 other entrances.
  • 2 of the other entrances have step-free level access.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located within the shared toilets area to the left of the building.
    • The toilet with adaptations has a left hand transfer space.
    • Shared step-free standard toilet facilities are located within the shared toilets area to the left of the building.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations within the shared toilets area to the left of the building.

Parking (Boilerhouse Complex)

  • Car Park View
    • The car park is located in front of the Boilerhouse, on the left before the Boilerhouse Complex courtyard.
    • The car park is open air/surface.
    • The car park surface consists of block paving.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted but have no markings.
    • The nearest designated bay is 30m from the café entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope.
    • This route has uneven surfaces.
  • Charges and Restrictions View
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Accessible Entrance

  • This entrance is located at the rear right-hand corner off the Boilerhouse Complex courtyard.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single automatic door, which is push pad activated.
  • The height of the push pad is 100cm.
  • The door opens by sliding.
  • The width of the opening is 97cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • There is a push pad or push button to exit at a height of 100cm.

Boilerhouse Café

  • Order and Payment View
    • This area has a counter where food and drink can be ordered.
    • The service counter was surveyed.
    • The counter is located on the left after the accessible entrance.
    • There is step-free level access to the counter.
    • The height of the counter is 94cm.
    • There is not a lowered section at the counter.
    • The counter has a television and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 96cm.
    • The payment machine is moveable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is not available.
    • Menu types include: wall-mounted (digital).
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Seating Area View
    • The seating area is both inside and outside.
    • The outdoor seating area is covered.
    • There is step-free level access throughout the majority of the seating area.
    • There is step-free access by ramp to the alternative seating area and the shared toilets area to the left of the building.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor colour contrast varies between low and high.
    • Some flooring is shiny and patterned.
    • Seating available in this area includes: chairs without armrests, sofas, benches, stools and high stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables, coffee tables, high tables, long tables and picnic tables.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located within the shared toilets area to the left of the building.
    • The distance from the accessible entrance is 20m.
  • Route View
    • The most accessible route to the toilet has a slight ramp.
    • There is a manual door along the most accessible route.
    • This route has narrow walkways.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 83cm.
    • The door has a lever twist lock.
    • Internally the door has a low colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 153cm (width) x 230cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 84cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a low colour contrast.
    • There is not a wall mounted toilet roll holder.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 85cm from the floor.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin.
    • There is one coat hook.
    • The coat hook is 167cm from the floor.
    • The height of the baby change facility when in use is 89cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were low at the time of the survey.
    • There is a wall mounted hand dryer available within the communal washing area outside of this toilet cubicle.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 100cm from the floor.