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Students Union

Royal Holloway University of London, Egham Hill, Egham, Surrey, TW20 0EX

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Access Guide

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COVID-19 Information

  • The information in this section was taken in February 2021.
  • Academic buildings are generally open between 09:00 and 18:00 hrs and are on swipe card access at all other times. Residential buildings are open to residents by swipe card access only.
  • Car Park 12 is currently not in use as it houses an NHS testing centre. There are no restrictions in any of the other car parks though the ANPR system is still in operation so please register if you are parkig at the College for the first time.
  • Queuing systems are in place for all teaching buildings and will remain until COVID-19 restrictions are lifted - specific details can be obtained from the student app.
  • There have been numerous changes to facilitate social distancing and safe queuing. Full details are available on the student app.
  • Access has not been reduced for any building and all accessible routes are in place as described in the guides and can still be used.
  • Hand sanitising stations have been installed at the entrance to all large buildings where student numbers would preclude everyone washing their hands.
  • Teaching space capacities have been reduced though more venues have been put into use.
  • CafĂ© and restaurant capacities (when these are allowed to open) have also been reduced.
  • Study space capacity has been reduced with approximately half the spaces not in use to allow proper social distancing.
  • One way systems now exist in some buildings though not all - full details are available on the student app.
  • Markings have been added to floors to assist with social distancing and signage is in place on walls and doors identifying routes to and from teaching spaces and reminding people to wear face coverings.
  • All counters have a protective screen. All shared study spaces are fitted with dividers.
  • Use of the lifts is restricted to those who are moving items or who have issues with using the stairs.
  • Signage is present on some smaller toilets asking people to knock and wait before entering.
  • Some urinals and sinks in standard toilets have been closed to assist with social distancing.
  • Changing areas have reduced capacities.
  • COVID marshals are in place to assist at the busier teaching spaces.
  • The Campus has NQA COVID secure status which it received in September 2020.
  • The College is running an Asymptomatic testing centre for staff and students - located in the picture gallery - intended to help stop the Asymtomatic transmission of COVID-19.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Shared Section (Useful Information)

Useful Information

Introduction

Getting Here

  • By Road View
    • From the M25, exit at junction 13 and follow the A30 towards the Egham bypass. Following this road, continue straight across the first roundabout you encounter and continue on the road, following signs for Royal Holloway University. The entrance is off the A30 on the left as you approach, clearly signposted.
    • There is a site/campus car park available for permit holders only.
  • By Bus View
    • There is a bus stop in front of the entrance to the university, along the A30. The bus services that run from this stop are 8, 441, 500, RH1, RH2 and RH3.
  • By Train View
    • The nearest train station is Egham. From here you can get a bus or taxi to the university. For buses, use services RH1 or RH3.

Building Parking

  • The building does not have its own dedicated parking.
  • Site/Campus Car Parks View
    • There is a site/campus car park for staff and visitors within approximately 200m.
    • The name of the car park is Car Par 4.
    • The car park is located to the rear of the building.
  • Drop Off Point View
    • There is not a designated drop off point.

Site/Campus Car Park (4)

  • Car Park View
    • The car park is located to the rear of the Students Union.
    • The nearest building(s) to this car park is/are Students Union and International Building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 6 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 370cm x 610cm (12ft 2in x 20ft).
    • The dimensions of the designated bays do not vary in size.
  • Charges and Restrictions View
    • This car park can be used by permit holders.
    • There are no parking charges that apply on the day.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
  • Drop Off Point View
    • There is not a designated drop off point in this car park.

Site/Campus Car Park (6A)

  • Car Park View
    • The car park is located to the rear of Tuke.
    • The nearest building(s) to this car park is/are Tuke and The Hub.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are not available.
  • Charges and Restrictions View
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
  • Car Park Access View
    • There is sloped access to the car park from the main university road.
    • This car park is clearly signposted from the Hub.

Site/Campus Car Park (12)

  • Car Park View
    • The car park is located to the front left of the Founders Building.
    • The nearest building(s) to this car park is/are Founders Building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 3 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 370cm x 490cm (12ft 2in x 16ft 1in).
    • The dimensions of the designated bays do not vary in size.
  • Charges and Restrictions View
    • This car park can be used by visitors, permit holders and staff permit holders.
    • There are no parking charges that apply on the day.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
  • Drop Off Point View
    • There is not a designated drop off point in this car park.
  • Car Park Access View
    • There is sloped access to the car park from the Campus.
    • This car park is not clearly signposted from the Campus.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 100cm (3ft 3in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.

Getting Around

  • Access View
    • There is step free access throughout the building via lift(s).
    • There is/are 5 clearly marked step(s), with a handrail on the right going up, for access to Tommy's Restaurant / Bar and lift from the main entrance.
    • The step(s) is/are medium height (11cm - 17cm).
    • There is a steep ramp, with a handrail on the right going up, for access to Tommy's Restaurant / Bar and lift from the main entrance.
    • The width of the ramp is 100cm (3ft 3in).
    • The ramp or slope does bypass the step(s).
    • The steps described above can be seen in photograph 1. There are three ramps to access Tommy's Restaurant / Bar and lift from the main entrance. The first ramp is detailed above and can be seen in photograph 2. The second ramp is slight and has a handrail on the right only and can be seen in photograph 3. The third ramp is steep and has handrails on both sides and can be seen in photograph 4. After the first ramps are located the male standard toilets and a separate set of three steps to reach Tommy's Restaurant / Bar and Lift. These steps can be seen in photograph 5.
    • There is/are 5 clearly marked step(s), with a handrail on the right going up, for access to the stage area.
    • The step(s) is/are deep (18cm+).
    • The steps can be seen in photograph 6 and the stage in photograph 7.
    • There are not doors in corridors which have to be opened manually.
  • Getting Around View
    • There is not clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written and pictorial directional signage at key points of circulation routes.
    • There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does play background music.
    • Music is played throughout the ground floor of the building.
    • There is a hearing assistance system.
    • The system is a fixed loop.
    • There are loops located in the Advice Centre and the Meeting Room on the first floor.
  • Comments View
    • The bar area is used for various events some of which do not have step free access such as the inflatable gold shown in photograph 12.

Eating and Drinking (Stage Area Bar)

  • The following information is for the bar.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • No chairs have armrests.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • The stairs are located to your left on entrance.
    • The stairs are approximately 5m from the main entrance.
    • There are 15+ steps between floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • There is an alternate set of steps in the Tommy's Restaurant / Bar area next to the lift. These can be seen in photographs 2 and 3.

Reception (Helpdesk)

  • Helpdesk is located in front of you on exiting the lift.
  • The desk is 4m (4yd 1ft) from the lift.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area, via lift.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is low (76cm or lower).
  • There is a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Opening Times View
    • Monday 09:00 - 17:00.
    • Tuesday 09:00 - 17:00.
    • Wednesday 09:00 - 17:00.
    • Thursday 09:00 - 17:00.
    • Friday 09:00 - 17:00.
    • Saturday Closed.
    • Sunday Closed.

Lift

  • There is a lift for public use.
  • The lift is located in the Tommy's Restaurant / Bar area.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G and 1.
  • Wall mounted information boards are not provided at lift landings.
  • The weight limit for the lift is 325kg.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 88cm (2ft 11in).
  • The dimensions of the lift are 112cm x 145cm (3ft 8in x 4ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is bright.

Advice Centre

  • Comments View
    • The advice centre is located towards the front of the building on the first floor.
    • It is accessed by a single door that is permanently held open away from you and has a width of 110cm.
    • There is a small seating area inside the advice centre.
    • There are two small meeting rooms located in the advice centre.
    • Hearing loops are available in the advice centre.
  • Opening Times View
    • Monday 09:00 - 17:00.
    • Tuesday 09:00 - 17:00.
    • Wednesday 09:00 - 17:00.
    • Thursday 09:00 - 17:00.
    • Friday 09:00 - 17:00.
    • Saturday Closed.
    • Sunday Closed.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

  • Location of Standard Toilet(s) View
    • There are male standard toilets facilities on the ground floor.
    • There are female standard toilets facilities on the ground floor.
  • Standard Toilet Surveyed View
    • A male standard toilet was surveyed.
    • The toilet surveyed is located to your right on entrance.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 6m from the main entrance.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • Lighting levels in the standard toilet surveyed are good.