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Andrew Reed Ward (North and South)

Royal Hospital for Neuro-disability, West Hill, Putney, London, SW15 3SW

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Access Guide

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Getting To (Andrew Reed Ward)

  • The most accessible route from the main entrance Blue Badge bays has step-free level access and uneven surfaces.
  • Access to Andrew Reed Ward is via the main entrance.
  • There is not a drop-off point at this entrance.
  • Andrew Reed Ward is located on the second floor of the main hospital building.
  • Andrew Reed Ward is approximately 2m from the lift 1.
  • From the main entrance, take the corridor to the left of the reception desk.
    Lift 1 is to the right.
    Take the lift to the second floor.
    On exiting the lift, the ward reception for Andrew Reed Ward is ahead.
    The entrance to Andrew Reed Ward South is to the left.
    The entrance to Andrew Reed Ward North is to the right.
  • Internally the most accessible route has step-free level access and a lift.
  • Some flooring along the route is shiny and patterned.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer).
  • View more information on getting to and around the hospital (opens new tab)

Entrance (Main Entrance)

  • This entrance is located at the right end of the main hospital building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with handrails on both sides.
  • There is a bell at a height of 144cm.
  • The height of the hand sanitiser is 111cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 142cm.
  • The doors have a high visual contrast.
  • There is a second set of double manual doors .
  • The second set of doors are permanently held open.
  • The width of the opening is 151cm.
  • The second set of doors have a low visual contrast.
  • The width of the opening after the second set of doors which leads into the main reception area is 104cm.
  • There is step-free level access as you enter.
  • This entrance brings you to the main reception on the ground floor of the main hospital building.
    There is a similar entrance the other side of the entrance lobby, which can be used when approaching from the rear of the main hospital building, however the slope at this entrance is steep.
    Both entrances lead to the same second door.

Parking (Main Entrance Blue Badge Bays)

  • Car Park View
    • The car park is located in front of the main entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 212cm (width) x 475cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 124cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 5m from the main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are not available.
    • All visitors must enter their vehicle registration at reception.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Lift (Lift 1 - Junction A)

  • The lift surveyed is located at Junction A on the corridor to the left from reception.
  • The distance from the main entrance is 10m.
  • The most accessible route to the lift has step-free level access.
  • The ground, first and second floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 175cm.
  • The internal dimensions of the lift are 265cm (width) x 218cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Reception (Andrew Reed Ward)

  • The reception is located on the second floor of the main hospital building.
  • The distance from lift 1 is 2m.
  • There is step-free level access to reception.
  • The height of the reception desk is 77cm.
  • There is not a lowered section at the desk.
  • The reception has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

Entrance (North)

  • This entrance is located to the right from the Andrew Reed Ward reception.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is a buzzer at a height of 141cm.
  • There is a key fob/card reader at a height of 114cm.
  • The height of the hand sanitiser is 137cm.
  • There are double automatic doors at this entrance.
  • The doors open away from you.
  • The width of the opening is 154cm.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 127cm.

Entrance (South)

  • This entrance is located to the left from the Andrew Reed Ward reception.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is a buzzer at a height of 141cm.
  • There is a key fob/card reader at a height of 116cm.
  • The height of the hand sanitiser is 146cm.
  • There are double automatic doors at this entrance.
  • The doors open away from you.
  • The width of the opening is 136cm.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 126cm.

Ward (Andrew Reed Ward (North and South))

  • Ward Information View
    • This is a long-term rehabilitation ward.
    • This is a shared ward.
    • There are 20+ bays available.
    • There are 10 side rooms available.
    • There are 20+ beds in total on the ward.
    • This ward is divided into two areas, with a separate door to access the North and South ward corridor.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open and automatic doors.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There may be background noise in this area.
    • Wayfinding signage is not provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Facilities and Services View
    • Seating available on the ward includes: chairs without armrests, armchairs and sofas.
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • There is not a relatives' room for the ward.
    • The following facilities are available for patients: toilets with adaptations and washrooms.
    • The following facilities are available for visitors: a standard toilet.
    • The nearest toilet with adaptations for visitors is located on the ground floor of the main hospital building, along the corridor to the left from reception.
  • Visiting Hours View

Toilet and Changing Facilities (Patients)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located along the North ward corridor, on the right opposite bedroom 6, and towards the end of the South ward corridor, on the right by the assisted showers.
    • The toilets with adaptations have a transfer space on both sides.
    • At the time of survey, the toilet in the South ward was being used for storage.
  • Washroom and Shower Facilities View
    • The washroom facilities which have adaptations are located along the North ward corridor, on the right (two shower rooms), and along the South ward corridor by bedroom 16 (2 shower rooms), and by bedroom 18.

Toilet and Changing Facilities (Visitors)

  • Toilet Facilities View
    • The shared step-free toilet facilities are located along the North ward corridor, on the right.

Lounge (South - Day Room)

  • The lounge is located immediately to the left from the South ward entrance.
  • There is step-free level access into the lounge.
  • The width of the opening is 147cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the lounge includes: chairs without armrests, armchairs, sofas and stools.
  • Furniture available in the lounge includes: tables and desks.
  • There is a TV with subtitles.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • The height of the counter is 82cm.
    The wash basin height is 82cm, with lever mixer taps.

Bathroom with Adaptations (North - Assisted Shower)

  • Location and Access View
    • The bathroom surveyed is located along the North ward corridor, on the right.
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • There is pictorial and written text signage on or near the door.
    • The door opens by sliding and has a high visual contrast.
    • The width of the door opening is 120cm.
    • The door has no lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the bathroom are 323cm (width) x 287cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • The wash basin is 81cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 97cm from the floor.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 131cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The bathroom has no disposal facilities.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist/turn.
    • There is no shower seat.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.
    • There is a basin by the shower, with a height of 58cm and lever taps.

Bathroom with Adaptations (South - Assisted Shower)

  • Location and Access View
    • The bathroom surveyed is located along the South ward corridor, by bedroom 16.
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • There is pictorial and written text signage on or near the door.
    • The door opens by sliding and has a high visual contrast.
    • The width of the door opening is 119cm.
    • The door has no lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the bathroom are 380cm (width) x 320cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • The wash basin is 81cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 113cm from the floor.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 138cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The bathroom has a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist/turn.
    • There is no shower seat.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.
    • There are two identical doors to enter the room.
      There is a basin by the shower, with a height of 58cm and lever taps.

Toilet with Adaptations (North - Transfer Both Sides)

  • Location and Access View
    • The toilet surveyed is located along the North ward corridor, on the right opposite bedroom 6.
    • The distance from the North ward entrance is 5m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 96cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the cubicle are 268cm (width) x 278cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet, however they are obstructed.
    • The lateral transfer space on the left is 89cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 117cm (from the side of the toilet pan).
    • There is a spatula flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the left as you face the toilet.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is not a toilet roll holder.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 80cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 111cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 135cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.