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Jack Emerson Centre

Royal Hospital for Neuro-disability, West Hill, Putney, London, SW15 3SW

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Access Guide

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Getting To (Jack Emerson Centre)

  • The most accessible route from the main entrance Blue Badge bays has step-free level access and uneven surfaces.
  • Access to the Jack Emerson Centre is via the main entrance.
  • There is not a drop-off point at this entrance.
  • The Jack Emerson Centre is located on the lower ground floor of Drapers Wing.
  • The Jack Emerson Centre is approximately 3m from the lift 9.
  • From the main entrance, take the corridor to the left of the reception desk.
    Turn right onto the main hospital corridor.
    Follow this corridor to the end and turn right.
    Follow this corridor through the Alexandra Wing and at the end turn left.
    Lift 9 is ahead on the right.
    Take the lift to the lower ground floor.
    On exiting the lift, the entrance to the Jack Emerson Centre is to the left.
  • Internally the most accessible route has step-free level access.
  • Some flooring along the route is shiny and patterned.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer) and standard toilets.
  • View more information on getting to and around the hospital (opens new tab)

Parking (Main Entrance Blue Badge Bays)

  • Car Park View
    • The car park is located in front of the main entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 212cm (width) x 475cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 124cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 5m from the main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are not available.
    • All visitors must enter their vehicle registration at reception.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main Entrance)

  • This entrance is located at the right end of the main hospital building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with handrails on both sides.
  • There is a bell at a height of 144cm.
  • The height of the hand sanitiser is 111cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 142cm.
  • The doors have a high visual contrast.
  • There is a second set of double manual doors .
  • The second set of doors are permanently held open.
  • The width of the opening is 151cm.
  • The second set of doors have a low visual contrast.
  • The width of the opening after the second set of doors which leads into the main reception area is 104cm.
  • There is step-free level access as you enter.
  • This entrance brings you to the main reception on the ground floor of the main hospital building.
    There is a similar entrance the other side of the entrance lobby, which can be used when approaching from the rear of the main hospital building, however the slope at this entrance is steep.
    Both entrances lead to the same second door.

Lift (Lift 9 - Junction E - Drapers Wing)

  • The lift surveyed is located at Junction E, in Drapers Wing.
  • The distance from the main entrance is 100m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The lower ground, ground and first floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 117cm.
  • The internal dimensions of the lift are 136cm (width) x 266cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.

Ward (Jack Emerson Centre)

  • Ward Information View
    • This is a long term rehabilitation ward.
    • This is a shared ward.
    • There are 2 bays available.
    • There are 12 side rooms available.
    • There are 16 beds in total on the ward.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is a buzzer at a height of 120cm.
    • There is a key fob/card reader at a height of 120cm.
    • The height of the hand sanitiser is 128cm.
    • There are double automatic doors with a low visual contrast.
    • The doors open away from you.
    • The width of the opening is 175cm.
    • There is a push pad or push button to exit at a height of 116cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • Some flooring is shiny.
    • The walls and floor have a medium visual contrast.
    • There may be background noise in this area.
    • Wayfinding signage is not provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Reception / Nurses' Station View
    • The height of the desk is 120cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 75cm.
    • The desk has a television.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • Seating available on the ward includes: chairs with armrests and chairs without armrests.
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • There is not a relatives' room for the ward.
    • The following facilities are available for patients: washrooms.
    • The following facilities are available for visitors: standard toilets.
    • The nearest toilet with adaptations for visitors is located on the Surgery corridor.
  • Visiting Hours View

Toilet and Changing Facilities (Patient)

Toilet and Changing Facilities (Visitor)

Lounge (Day Room)

  • The lounge is located along the ward corridor, to the right after the ward reception.
  • There is step-free level access into the lounge.
  • There are double manual doors with a low visual contrast.
  • The doors open inwards.
  • The width of the opening is 174cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is shiny and patterned.
  • The walls and floor have a high visual contrast.
  • Seating available in the lounge includes: chairs with armrests and chairs without armrests.
  • Furniture available in the lounge includes: height adjustable tables.
  • There is a TV with subtitles.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is a counter and wash basin at a height of 91cm.
    There is a fridge freezer.
    There is a patio by the day room.
    .

Exit (Patio)

  • The exit area is not clearly signed.
  • There is step-free level access at the exit.
  • There is a single manual door at this exit.
  • The door opens towards you.
  • The width of the opening is 68cm.
  • The door has a low visual contrast.
  • Additional segments of the door can be opened on request.

Outdoor Spaces (Patio)

  • The following is available in this area: outdoor seating and tables.
  • Outdoor areas consist of paving slabs.
  • There are footpaths in some areas.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout all areas.
  • Seating on the patio includes chairs without armrests and bench seats.
    The under surface height of the table is 68cm.
    The table surface table height is 72cm.

Bathroom with Adaptations (Shower Room)

  • Location and Access View
    • The bathroom surveyed is located along the ward corridor, to the right after the reception desk.
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • There is pictorial and written text signage on or near the door.
    • The door opens both ways and has a low visual contrast.
    • The width of the door opening is 95cm.
    • The door has a lever twist lock.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the bathroom are 427cm (width) x 375cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet, however they are obstructed.
    • The lateral transfer space on the left is 120cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 100cm (from the side of the toilet pan).
    • There is a push button flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 42cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 85cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 115cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 125cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The bathroom has a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist/turn.
    • There is a shower seat.
    • There are grab rails for the shower.
    • The shower grab rails have a low visual contrast.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
    • There is a powered overhead hoist that covers the whole room.

Standard Toilet Facilities (Visitor)

  • The shared standard toilet facilities were surveyed.
  • The toilets are located at the end of the ward corridor.
  • The distance from the ward entrance is 40m.
  • The most accessible route has step-free level access and doors permanently held open.
  • There is step-free level access .
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 75cm.
  • Internally the door has a low visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin and a wall mounted soap dispenser available.
  • The wash basin has a lever mixer tap.
  • Lighting levels were even at the time of the survey.