Access Guide
Getting To (Charity Office)
- The most accessible route from the Blue Badge bays has a dropped kerb with tactile paving, bollards and a pedestrian crossing.
- View further information about parking at the hospital (opens new tab)
- Access to the Charity Office is via the Main Accessible Entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab)
- The Charity Office is located to the right as you enter Patient Support Services, on the left side of the atrium.
- The Charity Office is approximately 45m from the Main Accessible Entrance.
- Enter the hospital via the Main Accessible Entrance and proceed ahead into the atrium.
Once you reach the atrium turn left and continue ahead.
The entrance to the Patient Support Services is located to the left.
Enter the Patient Support Services and the Charity Office is located to the right. - Internally the most accessible route has step-free level access and doors permanently held open.
- Some flooring along the route is shiny and patterned.
- There are resting areas along the route.
- Wayfinding signage is provided.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab)
Parking (Blue Badge Bays)
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Car Park
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- The car park is located at the front of the hospital, in front of the main entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 485cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 20m from main accessible entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is restricted to 4 hours.
- Clearly presented parking signs are available.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located on the right side of the Blue Badge bays car park.
- There is a dropped kerb with tactile paving from the drop-off point.
- There are additional standard drop-off bays for patients, visitors and staff.
These bays have a maximum stay of 30 minutes.
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Public Car Parks
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- There is a public car park located along Robinson Way.
- The name of the car park is Car Park 2 Addenbrooke's Hospital.
- Designated Blue Badge parking bays are available in the car park.
Entrance (Main Accessible Entrance)
- This entrance is located at the front of hospital, facing the car park.
- The approach to the entrance has bollards.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is an intercom at a height of 121cm.
- There is a key fob/card reader at a height of 99cm.
- There is a single automatic door at this entrance.
- The door opens towards you.
- There is a push pad at a height of 87cm.
- The width of the opening is 117cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There is a push pad or push button to exit at a height of 91cm.
- There is step-free level access as you enter.
- There are planters on the approach to this entrance.
Entrance (Patient Support Services Entrance)
- This entrance is located on the left side of the atrium.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is a single manual door at this entrance.
- The door is permanently held open.
- The width of the opening is 87cm.
- The door has a high colour contrast.
- There is step-free level access as you enter.
Department / Service (Charity Office)
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Location and Access
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- Charity Office is located to the right as you enter the Patient Support Services.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There is a single manual door with a high colour contrast.
- The door opens away from you.
- The width of the opening is 87cm.
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Getting Around
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- There is step-free level access throughout.
- Some flooring is shiny and patterned.
- The walls and floor have a medium colour contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is not provided.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Facilities and Services
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- There is 1 consultation/medical room available.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables and desks.
- Some tables are fixed.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The nearest toilet with adaptations is located along the corridor on the left side of the atrium.
Reception (Royal Papworth Charity Office Reception)
- The reception is located ahead as you enter the hospital via either entrance, within the atrium.
- The distance from the Main Accessible Entrance is 30m.
- There is step-free level access to reception.
- The height of the reception desk is 111cm.
- There is a lowered section at the desk.
- The height of the lowered section is 74cm.
- The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- The flooring is patterned.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and sofas.
- Furniture available in this area includes: tables.
Room (Royal Papworth Charity Office)
- The room is located to the right as you enter the Patient Support Services.
- The distance from the Patient Support Services entrace is 3m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high colour contrast.
- The door opens away from you.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is not space for an assistance dog to rest.
- The walls and floor have a low colour contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- The tables are fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Medical Room (Interview Room 1)
- There is 1 consultation/medical room available.
- The room surveyed was; Interview Room 1.
- The room is located at the end of the Patient Support Services corridor, on the left.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high colour contrast.
- The door opens away from you.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high colour contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables and desks.
- Some tables are fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were low at the time of the survey.