Access Guide
Getting To (Critical Care)
- The most accessible route from the Blue Badge Bays has a very easy slope, a dropped kerb with tactile paving, bollards and a pedestrian crossing.
- View further information about parking at the hospital (opens new tab).
- Access to Critical Care is via the Main Accessible entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- The Critical Care is located along the corridor on the left side of the atrium.
- Critical Care is approximately 45m from the Main Accessible entrance.
- Enter the hospital via the Main Accessible entrance and proceed ahead into the atrium.
- Proceed along the corridor to the left of the main reception.
- Follow this corridor and the entrance to Critical Care is located on the right.
- Internally the most accessible route has step-free level access.
- Some flooring along the route is patterned.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer) and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab).
Parking (Blue Badge Bays)
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Car Park
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- The car park is located at the front of the hospital, in front of the main entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 485cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 20m from main accessible entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is restricted to 4 hours.
- Clearly presented parking signs are available.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located on the right side of the Blue Badge bays car park.
- There is a dropped kerb with tactile paving from the drop-off point.
- There are additional standard drop-off bays for patients, visitors and staff.
These bays have a maximum stay of 30 minutes.
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Public Car Parks
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- There is a public car park located along Robinson Way.
- The name of the car park is Car Park 2 Addenbrooke's Hospital.
- Designated Blue Badge parking bays are available in the car park.
Entrance (Main Accessible Entrance)
- This entrance is located at the front of hospital, facing the car park.
- The approach to the entrance has bollards.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is an intercom at a height of 121cm.
- There is a key fob/card reader at a height of 99cm.
- There is a single automatic door at this entrance.
- The door opens towards you.
- There is a push pad at a height of 87cm.
- The width of the opening is 117cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a push pad or push button to exit at a height of 91cm.
- There is step-free level access as you enter.
- There are planters on the approach to this entrance.
Entrance (Critical Care Entrance)
- This entrance is located along the corridor on the left side of the atrium.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an intercom at a height of 99cm.
- The height of the hand sanitiser is 137cm.
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 87cm.
- There is a second single manual door.
- The second door opens away from you.
- The width of the opening is 87cm.
- The second door has a high visual contrast.
- There is a push pad or push button to exit at a height of 109cm.
Seating Area (Visitors Waiting Area)
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Location and Access
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- The visitors waiting area is located ahead as you enter Critical Care.
- The most accessible route has step-free level access.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Some flooring is shiny.
- Seating available in this area includes: sofas, chairs without armrests, chairs with armrests and armchairs.
- Furniture available in this area includes: coffee tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
Lift (Critical Care Lift)
- The lift surveyed is located ahead as you exit the visitors waiting area.
- The distance from the Critical Care entrance is 3m.
- The most accessible route to the lift has step-free level access.
- The ground and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 110cm.
- The internal dimensions of the lift are 138cm (width) x 158cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a hearing assistance alarm system, a mirror to aid reversing, a visual floor indicator, a list of floor services/facilities and an audible announcer.
- Lighting levels were even at the time of the survey.
Ward (Critical Care)
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Ward Information
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- This is a critical care ward.
- This is a shared ward.
- There are 20+ side rooms available.
- There are 20+ beds in total on the ward.
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Location and Access
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- There is written text signage on or near the door.
- There is step-free level access into this ward.
- The height of the hand sanitiser is 137cm.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- The width of the opening is 87cm.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include doors permanently held open and manual doors.
- Some flooring is shiny.
- The walls and floor have a medium visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were even at the time of the survey.
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Facilities and Services
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- There is not a hearing assistance system.
- The hoist is mobile.
- There is a relatives' room for the ward.
- The following facilities are available for patients: toilets with adaptations.
- The following facilities are available for visitors: a toilet with adaptations.
- Visiting Hours View
Toilet and Changing Facilities (Patients)
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Toilet Facilities
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- There are 3 toilets with adaptations.
- Toilets with adaptations are located at the end of the corridors on the left side and right side of the ward.
- The transfer space varies between left and right in the toilets with adaptations.
Room (Relatives - Meeting Room 2)
- The room is located along the corridor on the right side of the ward.
- The distance from the Critical Care lift is 15m.
- The most accessible route to the room has manual doors and step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: sofas and armchairs.
- Furniture available in the room includes: coffee tables and tables.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a water dispenser.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
Standard Bedroom (Bedroom 21)
- The bedroom surveyed is located along the corridor on the left side of the ward.
- The most accessible route to the bedroom has step-free level access and manual doors.
- There is step-free level access into the bedroom.
- There is written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 87cm.
- There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- Some flooring is shiny.
- The following is available in this bedroom: a height adjustable bed.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Standard Bedroom (Bedroom 38)
- The bedroom surveyed is located along the corridor on the right side of the ward.
- The most accessible route to the bedroom has manual doors, step-free level access and doors permanently held open.
- There is step-free level access into the bedroom.
- There is written text signage on or near the door.
- The door opens by sliding and has a low visual contrast.
- The width of the door opening is 124cm.
- The bedroom has a single bed.
- There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- Some flooring is shiny.
- The following is available in this bedroom: a chair with armrests, a desk, a chair without armrests and a height adjustable bed.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Patients - Transfer On Both Sides)
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Location and Access
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- The toilet surveyed is located at the end of the corridor on the left side of the ward.
- The most accessible route to the toilet has step-free level access, manual doors and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 88cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 260cm (width) x 220cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is lateral transfer space on both sides of the toilet, however they are obstructed.
- The lateral transfer space on the left is 121cm (from the side of the toilet pan).
- The lateral transfer space on the right is 121cm (from the side of the toilet pan).
- There is a lever flush on the right transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 87cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a sensor tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 105cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 97cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a sanitary bin, a pedal bin and a waste bin.
- There are multiple coat hooks.
- The coat hooks are 105cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Visitors - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the right as you exit the Critical Care lift.
- The distance from the Critical Care entrance is 4m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is written text and pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 146cm (width) x 217cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 81cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 85cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a sensor tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 98cm from the floor.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 100cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a sanitary bin and a waste bin.
- There are multiple coat hooks.
- The coat hooks are 160cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
