Access Guide
Getting To (The Day Ward)
- The most accessible route from the Blue Badge bays has a dropped kerb with tactile paving, bollards and a pedestrian crossing.
- View further information about parking at the hospital (opens new tab)
- Access to the Day Ward is via the Main Accessible Entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab)
- The Day Ward is located in the rear right corner of the Outpatients waiting area.
- The Day Ward is approximately 100m from the Main Accessible Entrance.
- Enter the hospital via the Main Accessible Entrance and continue into the atrium.
Proceed to the right of the main reception.
The entrance to Outpatients will be ahead of you, between the main lifts.
Enter Outpatients and continue to the rear of the waiting area.
Take the corridor on the right and proceed to the rear, where the Day Ward entrance is located. - Internally the most accessible route has step-free level access and doors permanently held open.
- Some flooring along the route is patterned.
- There are resting areas along the route.
- Wayfinding signage is provided.
- The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer) and a toilet with adaptations (with left hand transfer).
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab)
Parking (Blue Badge Bays)
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Car Park
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- The car park is located at the front of the hospital, in front of the main entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 485cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 20m from main accessible entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is restricted to 4 hours.
- Clearly presented parking signs are available.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located on the right side of the Blue Badge bays car park.
- There is a dropped kerb with tactile paving from the drop-off point.
- There are additional standard drop-off bays for patients, visitors and staff.
These bays have a maximum stay of 30 minutes.
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Public Car Parks
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- There is a public car park located along Robinson Way.
- The name of the car park is Car Park 2 Addenbrooke's Hospital.
- Designated Blue Badge parking bays are available in the car park.
Entrance (Main Accessible Entrance)
- This entrance is located at the front of hospital, facing the car park.
- The approach to the entrance has bollards.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is an intercom at a height of 121cm.
- There is a key fob/card reader at a height of 99cm.
- There is a single automatic door at this entrance.
- The door opens towards you.
- There is a push pad at a height of 87cm.
- The width of the opening is 117cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a push pad or push button to exit at a height of 91cm.
- There is step-free level access as you enter.
- There are planters on the approach to this entrance.
Entrance (Outpatients Entrance)
- This entrance is located on the right side of the atrium.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an intercom at a height of 103cm.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 201cm.
- The doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 108cm.
- There is step-free level access as you enter.
Entrance (Day Ward Entrance)
- This entrance is located in the rear right corner of the Outpatients waiting area.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is a single manual door at this entrance.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens both ways.
- The width of the opening is 83cm.
- The door has a high visual contrast.
- There is step-free level access as you enter.
Reception (Day Ward Reception)
- The reception is located after the first door into the Day Ward, on the right.
- The distance from Day Ward entrance is 4m.
- There is step-free level access to reception.
- The height of the reception desk is 111cm.
- There is a lowered section at the desk.
- The height of the lowered section is 74cm.
- There is a fixed hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
Ward (Day Ward)
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Ward Information
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- This is a day ward.
- This is a shared ward.
- There are 2 bays available.
- There are 4 side rooms available.
- There are 14 beds in total on the ward.
- There are 7 consultation/medical rooms available.
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Location and Access
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- There is written text signage on or near the door.
- There is step-free level access into this ward.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The door opens both ways.
- The width of the opening is 83cm.
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Getting Around
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- There is step-free level access throughout.
- The flooring is shiny.
- The walls and floor have a medium visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is provided.
- Lighting levels were even at the time of the survey.
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Reception / Nurses' Station
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- The height of the desk is 75cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
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Facilities and Services
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- Seating available on the ward includes: chairs with armrests and chairs without armrests.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is not a relatives' room for the ward.
- The following facilities are available for patients: a toilet with adaptations, ambulant toilets, standard toilets, washrooms and a changing places facility.
- The following facilities are available for visitors: ambulant toilets and a changing places facility.
Toilet and Changing Facilities (Patient Facilities)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located along the corridor at the front of the Day Ward.
- The toilet with adaptations has a left hand transfer space.
- Ambulant toilet facilities are located along the corridor at the front of the ward.
- The shared toilet facilities are located along the corridor at the front of the ward.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located on the right side of the Day Ward reception waiting area.
- Standard changing facilities are located along the corridor at the front of the Day Ward.
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Washroom and Shower Facilities
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- The shower facilities which have adaptations are located within each bedroom and bay.
Toilet and Changing Facilities (Visitor Facilities)
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located after the first entrance to the Day Ward, on the left.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located on the right side of the Day Ward reception waiting area.
Standard Bedroom (Bedroom 2)
- The bedroom surveyed is located along the corridor on the right side of the Day Ward.
- The most accessible route to the bedroom has step-free level access.
- There is step-free level access into the bedroom.
- There is written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 88cm.
- The bedroom has a single bed.
- There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- The flooring is shiny.
- The following is available in this bedroom: a height adjustable bed and a mixture of chairs with and without armrests.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
Lounge (Active Treatment and Discharge Lounge)
- The lounge is located along the corridor, at the front of the Day Ward.
- There is step-free level access into the lounge.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The door opens both ways.
- The width of the opening is 83cm.
- There are 2 identical alternative entrances located further along the corridor.
These entrances open inwards and outwards manually and are 158cm wide. - There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the lounge includes: chairs with armrests and armchairs.
- Furniture available in the lounge includes: tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is a TV.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Consultation / Medical Room (Interview 1)
- There are 4 consultation/medical rooms available.
- The room surveyed was; Interview 1.
- The room is located along the corridor in the centre of the Day Ward.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 212cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- The tables are fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Consult 2 - Cardiology Intervention)
- There are 2 consultation/medical rooms available.
- The room surveyed was; Consult 2 - Cardiology Intervention.
- The room is located along the corridor in the centre of the Day Ward.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 195cm.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables and desks.
- Some tables are fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Treatment Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Treatment Room.
- The room is located along the corridor at the front of the Day Ward.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The door opens inwards.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 195cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables and desks.
- Some tables are fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Ensuite with Adaptations (Bedroom 2 - Shower and Toilet)
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Access
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- There is step-free level access into the ensuite.
- The ensuite door opens outwards and has a high visual contrast.
- The width of the door opening to the ensuite is 87cm.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the ensuite are 215cm (width) x 185cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 98cm (from the side of the toilet pan).
- There is a lever flush on the non-transfer side.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 86cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 78cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 132cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The ensuite has a waste bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 161cm from the floor.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
- The ensuite has a wheel-in shower.
- There is not room for a wheelchair user to manoeuvre in the shower.
- There is an adjustable shower head.
- The shower controls are lever.
- There is no shower seat.
- There are grab rails for the shower.
- The shower grab rail has a high visual contrast.
- There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
Bathroom with Adaptations (Bay B - Shower and Toilet)
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Location and Access
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- The bathroom surveyed is located within Bay B.
- The most accessible route to the bathroom has step-free level access and automatic doors.
- There is step-free level access into the bathroom.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the bathroom are 250cm (width) x 230cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 178cm (from the side of the toilet pan).
- There is a lever flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 83cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 79cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin rail has a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 131cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 132cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The bathroom has a waste bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 161cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The bathroom has a wheel-in shower.
- There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is no shower seat.
- There are grab rails for the shower.
- The shower grab rails have a high visual contrast.
- There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
Changing Places (Patients and Visitors)
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Location and Access
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- The Changing Places facility surveyed is located on the right side of the Day Ward reception waiting area.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from Day Ward entrance is 8m.
- The most accessible route to the Changing Places facility has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the facility are 306cm (width) x 272cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet, however they are obstructed.
- The transfer space on the right as you face the toilet is 170cm.
- The transfer space on the left as you face the toilet is 94cm.
- There is a lever flush on the right transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- The toilet roll holder is located on the dropdown rail.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 84cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted at a fixed height.
- The length of the changing bench is 180cm.
- The facility hoist is powered overhead and accesses all areas.
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Other Facilities
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- There is a fixed height wash basin.
- The wash basin is 70cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 100cm from the floor.
- There are paper towels for drying hands.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 102cm from the floor.
- A wide paper roll dispenser is not available.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The facility has a waste bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 109cm and 159cm from the floor.
- A privacy screen is not available.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Patients - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located along the corridor at the front of the Day Ward.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 188cm (width) x 206cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 95cm (from the side of the toilet pan).
- There is a lever flush on the non-transfer side.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 84cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 79cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 131cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 133cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 162cm from the floor.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey.
