Access Guide
Getting To (Outpatients - Clinics A, B and C)
- The most accessible route from the Blue Badge bays has a dropped kerb with tactile paving, bollards and a pedestrian crossing.
- View further information about parking at the hospital (opens new tab)
- Access to Outpatients - Clinics A, B and C is via the Main Accessible Entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab)
- Outpatients - Clinics A, B and C is located in the rear right corner of the Outpatients waiting area.
- Outpatients - Clinics A, B and C is approximately 65m from the Main Accessible Entrance.
- Enter the hospital via the Main Accessible entrance and proceed ahead into the atrium.
Continue to the right of the main hospital reception.
The entrance to Outpatients will be ahead, between the main lifts.
Enter Outpatients and continue ahead, going past the Outpatients reception.
The clinic entrances to Outpatients - Clinics A, B and C is located to the left, within the waiting area. - Internally the most accessible route has step-free level access and doors permanently held open.
- Some flooring along the route is patterned.
- There are resting areas along the route.
- Wayfinding signage is provided.
- The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer) and a toilet with adaptations (with left hand transfer).
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab)
Parking (Blue Badge Bays)
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Car Park
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- The car park is located at the front of the hospital, in front of the main entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 485cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 20m from main accessible entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is restricted to 4 hours.
- Clearly presented parking signs are available.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located on the right side of the Blue Badge bays car park.
- There is a dropped kerb with tactile paving from the drop-off point.
- There are additional standard drop-off bays for patients, visitors and staff.
These bays have a maximum stay of 30 minutes.
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Public Car Parks
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- There is a public car park located along Robinson Way.
- The name of the car park is Car Park 2 Addenbrooke's Hospital.
- Designated Blue Badge parking bays are available in the car park.
Entrance (Main Accessible Entrance)
- This entrance is located at the front of hospital, facing the car park.
- The approach to the entrance has bollards.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is an intercom at a height of 121cm.
- There is a key fob/card reader at a height of 99cm.
- There is a single automatic door at this entrance.
- The door opens towards you.
- There is a push pad at a height of 87cm.
- The width of the opening is 117cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a push pad or push button to exit at a height of 91cm.
- There is step-free level access as you enter.
- There are planters on the approach to this entrance.
Entrance (Outpatients Entrance)
- This entrance is located on the right side of the atrium.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an intercom at a height of 103cm.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 201cm.
- The doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 108cm.
- There is step-free level access as you enter.
Department / Service (Outpatients - Clinics A, B and C)
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Location and Access
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- Outpatients - Clinics A, B and C is located on the ground floor, on the left side of the Outpatients waiting area.
- View information on opening times.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The door opens towards you.
- The width of the opening is 87cm.
- There are separate identical entrances to access the corridor for each clinic.
These are located within Outpatients waiting area.
There is internal link corridor at the rear of the clinics.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include manual doors.
- Some flooring is shiny.
- The walls and floor have a low visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is not provided.
- Lighting levels were even at the time of the survey.
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Facilities and Services
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- There are 10+ consultation/medical rooms available.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables, treatment tables/beds and desks.
- Some tables are fixed.
- There is not a hearing assistance system.
- The following facilities are available for patients: a toilet with adaptations and ambulant toilets.
Toilet and Changing Facilities (Outpatients - Clinics A, B and C)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located in the rear left corner of Clinic A.
- The toilet with adaptations has a left hand transfer space.
- Ambulant toilet facilities are located at the very end of the Clinic B corridor and within rooms A1 to A4.
Consultation / Medical Room (A4)
- There are 10+ consultation/medical rooms available.
- The room surveyed was; A4.
- The room is located at the end of the Clinic A corridor.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 210cm.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: desks.
- The tables are fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- This room has an ambulant toilet within it.
Consultation / Medical Room (A8)
- There are 10+ consultation/medical rooms available.
- The room surveyed was; A8.
- The room is located towards the end of the clinic A corridor.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 210cm.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: desks.
- The tables are fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Medical Room (B2)
- There are 10+ consultation/medical rooms available.
- The room surveyed was; B2.
- The room is located halfway along the Clinic B corridor.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 181cm.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: desks.
- The tables are fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (B9)
- There are 10+ consultation/medical rooms available.
- The room surveyed was; B9.
- The room is located halfway along the Clinic B corridor.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 180cm.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: desks.
- The tables are fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (C3)
- There are 10+ consultation/medical rooms available.
- The room surveyed was; C3.
- The room is located halfway along the Clinic C corridor.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 178cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- The tables are fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Treatment Room)
- There are 3 consultation/medical rooms available.
- The room surveyed was; Treatment Room.
- The room is located to the right as you enter the Clinic A corridor.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The door opens inwards.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a low visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 207cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables and desks.
- Some tables are fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Clinic A - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located in the rear left corner of Clinic A.
- The distance from the Clinic A entrance is 35m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 170cm (width) x 230cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 103cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 87cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 100cm from the floor.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 99cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is an unobstructed shelf.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 107cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The shelf beside the toilet is 94cm high.
