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Outpatients - Costa

Royal Papworth Hospital, Papworth Road, Cambridge Biomedical Campus, Cambridge, CB2 0AY

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Access Guide

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Getting To (Outpatients – Costa)

  • The most accessible route from the Blue Badge bays has a dropped kerb with tactile paving, bollards and a pedestrian crossing.
  • View further information about parking at the hospital (opens new tab)
  • Access to Outpatients - Clinics A, B and C is via the Main Accessible Entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab)
  • Outpatients - Clinics A, B and C is located at the rear of the Outpatients waiting area.
  • Outpatients - Clinics A, B and C is approximately 90m from the Main Accessible Entrance.
  • Enter the hospital via the Main Accessible entrance and proceed ahead into the atrium.
    Continue to the right of the main hospital reception.
    The entrance to Outpatients will be ahead and between the main lifts.
    Enter Outpatients and continue through the Outpatients waiting area.
    Once at the rear of the waiting area, Costa is located ahead.
  • Internally the most accessible route has step-free level access and doors permanently held open.
  • Some flooring along the route is patterned.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer) and a toilet with adaptations (with left hand transfer).
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab)

Parking (Blue Badge Bays)

  • Car Park View
    • The car park is located at the front of the hospital, in front of the main entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 485cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 20m from main accessible entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is restricted to 4 hours.
    • Clearly presented parking signs are available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located on the right side of the Blue Badge bays car park.
    • There is a dropped kerb with tactile paving from the drop-off point.
    • There are additional standard drop-off bays for patients, visitors and staff.
      These bays have a maximum stay of 30 minutes.
  • Public Car Parks View
    • There is a public car park located along Robinson Way.
    • The name of the car park is Car Park 2 Addenbrooke's Hospital.
    • Designated Blue Badge parking bays are available in the car park.

Entrance (Main Accessible Entrance)

  • This entrance is located at the front of hospital, facing the car park.
  • The approach to the entrance has bollards.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is an intercom at a height of 121cm.
  • There is a key fob/card reader at a height of 99cm.
  • There is a single automatic door at this entrance.
  • The door opens towards you.
  • There is a push pad at a height of 87cm.
  • The width of the opening is 117cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a push pad or push button to exit at a height of 91cm.
  • There is step-free level access as you enter.
  • There are planters on the approach to this entrance.

Entrance (Outpatients Entrance)

  • This entrance is located on the right side of the atrium.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 103cm.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 201cm.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 108cm.
  • There is step-free level access as you enter.

Eating and Drinking (Outpatients - Costa)

  • Location and Service View
    • Costa is located at the rear of the Outpatients waiting area.
    • The most accessible route has step-free level access and doors permanently held open.
    • This area has a counter where food and drink can be ordered.
    • Full table service is available on request only.
    • Menus are wall-mounted and available on a board.
    • The following dietary requirements can be catered for: gluten free, dairy free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located at the rear of the Outpatients waiting area.
    • There is step-free level access to the counter.
    • The height of the counter is 90cm.
    • There is not a lowered section at the counter.
    • The counter has a television and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is patterned.
    • The walls and floor have a medium visual contrast.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: coffee tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.