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Royal Surrey Cancer Centre

Royal Surrey County Hospital, Egerton Road, Guildford, GU2 7XX

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Access Guide

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Overview (Royal Surrey Cancer Centre)

Toilet and Changing Facilities (Royal Surrey Cancer Centre)

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • The toilets with adaptations are located near the reception at Entrance Level B and in the OPD 12 waiting area on Level B.
    • The transfer space varies between toilets with adaptations.
    • Shared step-free standard toilet facilities are located beyond the reception at Entrance Level A.
    • Shared step-free standard toilet facilities are located in the OPD 12 waiting area on Level B.

Hospital Parking (Royal Surrey Cancer Centre Car Park Level A)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the rear of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 203cm x 480cm (6ft 7.92in x 15ft 8.98in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Parking signs are provided .
    • Parking signs are clearly presented.
    • Parking signs are located throughout the car park and at the payment machines in the hospital building.
    • Parking signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located inside the hospital building.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 22m (55.88cm) from the Royal Surrey Cancer Centre Level A entrance.
    • There is a long, steep ramp from the car park to the hospital main entrance.
    • The first half of the ramp has a handrail on the left as you go down and the second half has the handrail on the right.
    • The car park is controlled by Automatic Number Plate Recognition cameras.
    • You only need to pay when you are leaving. The ANPR system identifies the vehicle licence plate upon entering the car park.
    • When leaving, visit a Pay Terminal located at the Main Building entrance.
    • Blue Badge holders receive free parking when registering their Blue Badge onhttps://nexusplatform.co.uk, using the invitation code displayed.
    • Blue Badge holders must pay for their parking unless they register their Blue Badge as per the instructions stated or validate at a console (Main Reception).

Hospital Parking (Royal Surrey Cancer Centre Car Park Level B)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only .
    • The car park is located to the left hand side of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 228cm x 557cm (7ft 5.76in x 18ft 3.29in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in front of the West Wing Entrance.
  • Paying View
    • There are not parking charges for the hospital car park.
    • Parking signs are provided .
    • Parking signs are clearly presented.
    • Parking signs are located throughout the car park and at the payment machines in the hospital building.
    • Parking signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located inside the hospital building.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 15m (38.1cm) from the Royal Surrey Cancer Centre Level B entrance.
    • There is a long, steep ramp from the car park to the hospital main entrance.
    • The first half of the ramp has a handrail on the left as you go down and the second half has the handrail on the right.
    • The car park is controlled by Automatic Number Plate Recognition cameras.
    • You only need to pay when you are leaving. The ANPR system identifies the vehicle licence plate upon entering the car park.
    • When leaving, visit a Pay Terminal located at the Main Building entrance.
    • Blue Badge holders receive free parking when registering their Blue Badge onhttps://nexusplatform.co.uk, using the invitation code displayed.
    • Blue Badge holders must pay for their parking unless they register their Blue Badge as per the instructions stated or validate at a console (Main Reception).

Entrance (Royal Surrey Cancer Centre Entrance Level A)

  • This entrance is located off Egerton Road, to the rear of Royal Surrey County Hospital.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single automatic door.
  • The door opens by sliding.
  • The width of the opening is 120cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • There is a second, single automatic door.
  • The door opens by sliding.
  • The width of the opening is 120cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.

Reception (Entrance Level A)

  • Location View
    • The reception is located to the right, as you enter Entrance Level A.
    • The distance from the Entrance Level A is 8m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 111cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • There is not a hearing assistance system.
    • The height of the touchscreen display ranges from 127cm to 136cm from the floor.
    • There is no (or very little) background noise in this area.
    • Some flooring is shiny.
    • Lighting levels vary due to the use of large glazed walls.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests, armchairs and sofas.
    • Furniture available in this area includes: coffee tables.

Entrance (Royal Surrey Cancer Centre Entrance Level B)

  • This entrance is located on Level B, to the west of Royal Surrey County Hospital.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single automatic door.
  • The door opens by sliding.
  • The width of the opening is 138cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • There is a second, single automatic door.
  • The door opens by sliding.
  • The width of the opening is 138cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.

Reception (Entrance Level B)

  • Location View
    • The reception is located to the right as you enter Entrance Level B.
    • The distance from Entrance Level B is 11m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 111cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • The reception has a television which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • The height of the touchscreen display ranges from 123cm to 135cm from the floor.
    • The touchscreen has the following accessibility aids: high contrast text.
    • There is no (or very little) background noise in this area.
    • The flooring is shiny.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: coffee tables.

Getting Around (Royal Surrey Cancer Centre)

  • Access View
    • There is step-free access between floors via lift.
    • There is step-free level access throughout walkways.
  • Circulation View
    • Doors are held open along circulation routes.
    • There is a high colour contrast between the walls and floor along the majority of circulation routes.
    • Some flooring is shiny.
    • There is no (or very little) background noise.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is not consistent throughout.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Waiting Area (Level B - OPD 12)

  • Location and Access View
    • The waiting area is located to the left as you enter from Entrance Level B.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access to this area.
    • There is an opening without doors.
    • The width of the opening is more than 200cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs without armrests, armchairs and sofas.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and coffee tables.
    • The surface height of some of the tables/desks is suitable for wheelchair users.
    • The clear height under some of the tables/desks is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Stairs

  • The stairs are located ahead and to the right as you enter Entrance Level B.
  • Levels A and B can be accessed by these stairs.
  • There are permanently held open doors to access the stairwell.
  • There are handrails on both sides, which are within reach.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps have some clear markings.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located beyond the reception, to the right as you enter Entrance Level B.
    • The distance from Entrance Level B is 23m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 77cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 168cm (width) x 155cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 100cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 50cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 85cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 68cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 78cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser can be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 104cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.