Access Guide
Overview
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About
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- RSPB Lochwinnoch is a diverse wetland nature reserve near Lochwinnoch off the A760, managed by the Royal Society for the Protection of Birds (RSPB), with birdwatching, trails, a visitor centre, and family activities.
- Facilities available in the venue include: a Visitor Centre with shop and reception, toilet block, birdwatching trails, board walk, play areas, bird hides and picnic area.
- View information on opening times.
- The centre is undergoing development works through 2026 and some areas may not be accessible during the year. Please contact the centre for more details.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Lochwinnoch.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: some sections on the woodland trails and access to some bird hides.
- Access throughout may include uneven surfaces and narrow walkways.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- Additional equipment which can be borrowed or hired includes: binocular hire, children's activity packs.
- Documents are available in the following formats: large print (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: 'I Am Me' training.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located in the toilet block to the right of the Visitor Centre entrance.
- The toilet with adaptations has a right hand transfer space.
- The shared step-free standard toilet facilities are located in the toilet block to the right of the Visitor Centre.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations cubicle.
Parking
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Car Park
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- The car park is located to the rear of of the Visitor Centre off the A760.
- The car park is open air/surface.
- The car park surface consists of loose chippings.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted but have no markings.
- The nearest designated bay is 20m from the Visitor Centre entrance.
- The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
- There is no dropped kerb from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located at the front of the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- View information on parking policies/charges (opens new tab).
- Parking is free for RSPB members.
- There is 30 minutes free parking for visitors to the shop.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the Visitor Centre.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The doors open towards you.
- The doors require effort to open.
- The width of the opening is 106cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
Reception
- The reception is located on the right as you enter the Visitor Centre.
- The distance from the entrance is 2m.
- There is step-free level access to reception.
- The height of the reception desk is 72cm.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
Shop
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Getting Around
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- There is step-free level access throughout all areas.
- Access throughout may include narrow aisles (less than 120cm).
- The majority of main aisle widths are under 120cm.
- Aisle widths may be reduced by products displays.
- There is a high visual contrast between the shelving and floor throughout this area.
- There is no (or very little) background noise.
- Lighting levels vary due to the use of large glazed walls.
- The checkout area is located to the left as you enter the Visitor Centre.
- There is step-free level access to the checkout area.
- The venue has a payment counter.
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Payment Counter
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- Signage is not provided for the counter.
- The queue width is under 120cm and there is no need to turn.
- The payment counter has patterned/distracting backgrounds.
- The height of the payment counter is 90cm.
- There is not a lowered section at the counter.
- The card payment machine is portable.
- There is not a hearing assistance system.
- Lighting levels vary due to the use of large glazed walls.
Seating and Picnic Area
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Location and Access
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- The picnic area is in front of the Visitor Centre.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Seating Area
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- The seating area is uncovered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Furniture available in this area includes: picnic tables and adapted picnic tables.
- The chairs and tables are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located in the toilet block to the right of the Visitor Centre entrance.
- The distance from the Visitor Centre entrance is 5m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The door is easy to open.
- The width of the door opening is 108cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 177cm (width) x 280cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 106cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is not a wall mounted toilet roll holder.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 95cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 111cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 90cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
