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RSPB Arne

Arne, Wareham, Dorset, BH20 5BJ

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located in the visitor centre and overflow car park.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The male and female step-free toilet facilities are located at the visitor centre.
    • The male and female toilet facilities are located adjacent to the car park.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the male and female toilets and the toilet with adaptations in the visitor centre.

Parking

  • Car Park View
    • The car park is located just after the vehicular access.
    • The car park is open air/surface.
    • The car park surface consists of loose chippings, grass, compacted earth and unsurfaced areas.
    • There are 13 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted but have no markings.
    • The nearest designated bay is 12m from the welcome lodge.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes and uneven surfaces.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Clearly presented parking signs are not available.

Entrance (Welcome Lodge)

  • This entrance is located at the side of the welcome lodge reception.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • The ramp bypasses the steps.
  • There are 2 steps with no handrails.
  • The steps are clearly marked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 12cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is a single manual door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 164cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.

Reception (Welcome Lodge)

  • The reception is located at the rear of the main car park.
  • The distance from the blue badge parking is 20m.
  • The most accessible route to reception has uneven surfaces.
  • There is step-free level access to reception.
  • The height of the reception desk is 70cm.
  • There is not a lowered section at the desk.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.

Getting Around

  • The following areas have step-free access via ramps or slopes: the visitor centre.
  • Access throughout may include uneven surfaces, manual doors and doors permanently held open.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • Seating available in the walkways includes: benches.

Entrance (Shop)

  • This entrance is located at the side of the visitor centre.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 180cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.

Shop

  • Getting Around View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are over 180cm.
    • The majority of product aisle widths are between 120cm - 150cm.
    • There is a high visual contrast between the shelving and floor in the majority of walkways.
    • There is no (or very little) background noise.
    • Signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • The colour, design and typeface of signs is consistent throughout.
    • Lighting levels vary due to the use of large glazed walls.
    • The checkout area is located to the right hand side of the entrance.
    • There is step-free level access to the checkout area.
    • The venue has a payment counter.
  • Payment Counter View
    • Signage is provided for the counter.
    • Signage is clearly visible with high contrasting colours.
    • The height of the payment counter is 90cm.
    • There is not a lowered section at the counter.
    • The card payment machine is portable.
    • There is a fixed hearing assistance system which is not clearly signed.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels vary due to the use of large glazed walls.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located in the visitor centre.
    • The distance from the shop entrance is 11m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is Braille, tactile and pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 163cm (width) x 225cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 97cm (from the side of the toilet pan).
    • There is a push button flush in the centre of the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 50cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 90cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 130cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 147cm from the floor.
    • The height of the baby change facility when in use is 91cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.