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RSPB Arne - Cafe

Arne, Wareham, Dorset, BH20 5BJ

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Access Guide

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Eating and Drinking

  • Location and Access View
    • The Café is located to the front of the visitor centre.
    • The most accessible route has a slight ramp or slope.
    • There is step-free level access into this area.
    • There is a single manual door with a high visual contrast.
    • The door opens away from you.
    • The width of the opening is 85cm.
  • Service View
    • This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
    • Menus are wall-mounted, available on a board and displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located adjacent to the café entrance.
    • There is step-free level access to the counter.
    • The height of the counter is 110cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 82cm.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Seating Area (Outdoor)

  • Location and Access View
    • The outdoor seating is located in front of the visitor centre.
    • The most accessible route has slight ramps or slopes and steps.
    • There is stepped access into this area.
    • There are 10 steps with no handrails.
    • The steps are clearly marked.
    • The height of the steps is not between 15cm and 18cm.
    • The height of the highest step is 12cm.
    • The depth of the steps is between 30cm and 45cm.
  • Seating Area View
    • Some of the seating area is covered.
    • The following areas have stepped access: the uncovered seating closest to the visitor centre.
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs without armrests and benches.
    • Furniture available in this area includes: picnic tables.