Access Guide

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Entrance

This entrance is located externally, to the rear.
The approach to the entrance has uneven surfaces.
The entrance area is not clearly signed.
There is not a canopy or recess which provides weather protection at the entrance.
There is step-free level access at the entrance.
There is a single manual door at this entrance.
The door has a locked extension leaf.
The locked extension leaf can be opened on request.
The door is permanently held open.
The width of the opening is 86cm.
There is a small lip on the threshold of the opening.
The door has a high visual contrast.
There is a push pad or push button to exit at a height of 105cm.
The full opening width of the first entrance door, when the extension leaf is open, is 110cm.
There is a second single manual door.
The door has a locked extension leaf.
The locked extension leaf can be opened on request.
The second door opens towards you.
The width of the opening is 86cm.
There is a small lip on the threshold of the opening.
The second door has a high visual contrast.
There is a push pad or push button to exit at a height of 105cm.
The full opening width of the second entrance door, when the extension leaf is open, is 110cm.
There is step-free level access as you enter.

Location and Access View
- The café is connected to the shop and visitor hub. There is external access from the rear, or internally via the shop.
- The most accessible route has step-free level access, doors permanently held open and narrow walkways.
- There is step-free level access into this area.
Service View
- This area has a counter where food and drink can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
- Full table service is available on request only.
- Menus are wall-mounted and available on a board.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
Order and Payment View
- The service counter was surveyed.
- The counter is located on the left hand side, if entering externally from the rear.
- There is step-free level access to the counter.
- The height of the counter is 90cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.

Location and Access View
- This indoor seating area is primarily for café users, but is available to all visitors.
- The most accessible route has step-free level access and narrow walkways.
- There is step-free level access into this area.
Seating Area View
- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- The flooring is shiny.
- Seating available in this area includes: chairs without armrests, benches and high stools.
- Furniture available in this area includes: tables.
- Some chairs are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.

Location and Access View
- This area is located outside the Visitor Hub. There is access via the trails, the café and indoor seating area.
- The most accessible route has step-free level access, uneven surfaces and doors permanently held open.
- There is step-free level access into this area.
Seating Area View
- Some of the seating area is covered.
- There is step-free level access throughout the seating area, this may include the use of a lift.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: benches.
- Furniture available in this area includes: picnic tables and adapted picnic tables.
- The chairs and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.