Access Guide
Overview
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About
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- Nature reserve with a shop and visitor centre, viewing hides, walking trails and a cafe with homemade food.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Wombwell.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- There are no doors along circulation routes.
- Access throughout may include uneven surfaces.
- The cafe can be accessed via a platform lift.
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Getting Help and Assistance
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- Seating is available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: a mobility scooter, mobility scooter charging facilities and walking aids.
- Additional equipment which can be borrowed or hired includes: portable stools.
- British Sign Language interpreters can be provided on request.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: Disability, Equality and Inclusion Training.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- The toilets with adaptations are located in the toilet block next to the visitor centre and shop.
- The transfer space varies between left and right in the toilets with adaptations.
- Female and male step-free standard toilet facilities are located in the toilet block next to the visitor centre and shop.
- Female and male step-free standard toilet facilities are located in the cafe, accessible by platform lift.
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Changing Facilities
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- Parent and baby changing facilities are located in the toilet block next to the visitor centre and shop, and in the cafe.
Parking
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Car Park
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- The car park is located ahead of the entrance to the visitor centre.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- The height of the restriction barrier is 220cm.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 560cm (depth).
- There are no hatched/marked zones.
- The most accessible route from the Blue Badge parking has step-free level access.
- This route has uneven surfaces.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Visitor Centre and Shop
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Access to the Shop
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- There is step-free access via a very easy slope into the shop.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 158cm.
- The doors have a medium colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 160cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium colour contrast.
- The door height at the entrance is 180cm.
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Shop
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- There is step-free level access throughout all areas.
- The majority of main aisle widths are under 120cm.
- Some aisles did have obstructions at the time of the survey, these included: product bins and product displays.
- There is background noise which varies depending on the time of day.
- There is wayfinding signage.
- Signage is clearly visible with high contrasting colours.
- Seating available for customers includes: chairs with armrests.
- Lighting levels were even at the time of the survey, with unshaded light sources.
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Payment Counters and Checkouts
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- The payment counter is located to the left after entering.
- Signage is provided for the counter.
- Signage is clearly visible with high contrasting colours.
- The height of the counter is 96cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 96cm.
- The payment machine is portable.
- There is a fixed hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is also a welcome payment counter which was surveyed.
- The payment counter is located ahead after entering.
- Signage is provided for the counter.
- Signage is clearly visible with high contrasting colours.
- The height of the counter is 90cm.
- There is not a lowered section at the counter.
- There is not a hearing assistance system.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Courtyard Seating Area
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Location and Access
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- The courtyard seating area is located before the entrance to the visitor centre and shop.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free access via a very easy slope to this area.
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Seating Area
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- The seating area is partially covered.
- There is step-free level access throughout the majority of the seating area.
- There is step-free access by slope to the outer sides of the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
- Furniture available in this area includes: tables.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
Activity Zone and Book Recycling
- The room is located to the left side of the courtyard when facing the visitor centre.
- The distance from the visitor centre and shop is 10m.
- There are no doors to open along the most accessible route.
- This route has uneven surfaces.
- There is written text signage on or near the door.
- There is step-free access via a slope into the room.
- The slope has a slight gradient.
- There are double manual doors.
- The doors open towards you.
- One of the doors was locked at the time of the survey.
- The width of the opening is 86cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium colour contrast.
- The locked leaf may be held open depending on the weather.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high colour contrast.
- Furniture available in this room includes: tables and desks.
- None of the tables and desks are fixed.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm and a television with subtitles.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Platform Lift
- The lift surveyed is located to the left after entering the visitor centre.
- The distance from entrance is 5m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
- This route has uneven surfaces.
- This lift is an enclosed platform lift.
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Enclosed Platform Lift
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- The cafe on the upper level can be accessed by this lift.
- The lift door has a low colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 400kg.
- The external lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 87cm.
- The internal dimensions of the lift are 95cm (width) x 145cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a medium colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- Internally the lift has: a visual floor indicator.
- Lighting levels were even at the time of the survey.
Cafe
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Location and Access
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- The cafe is located on the first floor, above the cafe.
- The most accessible route has a platform lift.
- There are no doors to open along the most accessible route.
- There is step-free level access via lift into this area.
- The lift bypasses steps.
- There are 16 steps into this area.
- There are handrails on both sides, which are within reach.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The depth of the steps is not between 30cm-45cm.
- There is open plan access.
- This area has a counter where food and drink can be ordered.
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Order and Payment
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- The service counter was surveyed.
- There is step-free level access to the counter.
- The height of the counter is 91cm.
- There is not a lowered section at the counter.
- The card payment machine is at a height of 91cm.
- The payment machine is at a fixed height.
- The height of the tray rail is 85cm.
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Service
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- This area also has colleagues who can provide assistance with ordering.
- Full table service is available on request only.
- Menus types include: wall-mounted, menu boards and handheld.
- The following dietary requirements can be catered for: dairy free, lactose free, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is an external seating area overlooking the reserve.
- There is a single manual door leading to this seating area.
- The door opens outwards, with an opening width of 107cm.
- There are outdoor tables and outdoor seats with and without armrests in this area.
- The rear staircase is not in use.
Exit to the Reserve
- The exit area is clearly signed.
- There is step-free level access at the exit.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 160cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium colour contrast.
- The door height at the exit is 180cm.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located in the toilet block next to the visitor centre and shop .
- The distance from the visitor centre and shop is 12m.
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Route
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- Doors are held open along the most accessible route.
- This route has uneven surfaces.
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Access
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- There is step-free level access into the facility.
- The height at the outer door entrance is 176cm.
- There is pictorial and written text signage on or near the door.
- The door is easy to open.
- The width of the opening is 86cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a low colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 142cm (width) x 190cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 83cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin has lever taps.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 105cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 105cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 95cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 174cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Right Hand Transfer and Changing Bench)
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Location
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- The toilet surveyed is located in the toilet block next to the Visitor Centre and Shop .
- The distance from the in the toilet block next to the Visitor Centre and Shop is 10m.
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Route
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- Doors are held open along the most accessible route.
- This route has uneven surfaces.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door is easy to open.
- The width of the opening is 87cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a low colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 264cm (width) x 140cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is not a lateral transfer space next to the toilet.
- There is a lever flush for the toilet.
- The flush is on the right as you face the toilet.
- There is a horizontal grab rail on the left as you face the toilet.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the right as you face the toilet.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the right as you face the toilet.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 44cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin has lever taps.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- There is a vertical grab rail on the right side of the wash basin.
- The wash basin grab rail has a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 105cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a medium colour contrast.
- The towel dispenser is 95cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 95cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin, a sanitary bin and a clinical waste bin.
- There is one coat hook.
- The coat hook is 133cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
- There is a changing bench and overhead hoist in this facility.
- The changing bench is wall mounted and adjustable.
- The length of the changing bench is 170cm.
- The overhead hoist reaches all parts of the room.
- There is a portable seating raiser attached to the wall for visitor use.
- Although there is space to the right side of the toilet, this is not classed as a transfer space due to the wall.
Outdoor Playground
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About
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- The following is available in this area: a playground, a grassed play area and open countryside.
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Getting Around
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- There are unsurfaced paths/trails throughout.
- Path or trail surfaces consist of: grass, compact earth and uncompacted earth (muddy).
- The majority of the unsurfaced footpaths are wide enough for wheelchair users.
- There are some seats situated along the paths for people to rest.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via slopes: some trail areas.
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Playground
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- Some of the play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: swinging, sliding, rocking, climbing, balancing, crawling, viewing, sensory (visual, audible, or tactile) and social play (e.g. water or sand pits, talk tubes, hopscotch, roundabouts, see-saws).
- Routes around the play equipment are firm and even.
- The majority of routes around the play equipment are at least 150cm wide.
