Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

RSPB Loch Leven - Cafe

RSPB Scotland Loch Leven, Kinross, Perth and Kinross, KY13 9LX

Access Guide

Show Easy Read

Access To Café

  • The café is located on the first floor, accessible internally via steps or externally via a ramp.
  • The distance from the main entrance is 50m.
  • The most accessible route has steep ramps or slopes, uneven surfaces, doors permanently held open and automatic doors.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • The ramp bypasses the steps.
  • There are 14 steps with a handrail on the left going up.
  • The handrail is not easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is written text signage on or near the entrance.
  • There is step-free access via ramp at the threshold of the external entrance.
  • The ramp has a steep gradient.
  • There is a single automatic door which opens away from you.
  • The push pad for the automatic doors is at a height of 85cm.
  • The width of the opening is 94cm.
  • The door has a medium visual contrast.
  • There is a push pad or push button to exit at a height of 85cm.
  • The width of the opening is 128cm.

Café

  • Location and Access View
    • The café is situated on the first floor of the visitor centre. It can be accessed by an external ramp and automatic door leading directly into the café, or internally via steps.
  • Service View
    • This area has colleagues who can provide assistance with ordering, numerous seating options and a counter where food and drink can be ordered.
    • Full table service is available on request only.
    • Menus are wall-mounted and available on a board.
    • The following dietary requirements can be catered for: dairy free, lactose free, nut allergy, vegetarian, vegan and gluten free.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located towards the centre of the café.
    • There is step-free level access to the counter.
    • The height of the counter is 110cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 76cm.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, benches and chairs without armrests.
    • Furniture available in this area includes: tables.
    • Some chairs are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Café - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the first floor, to the rear of the café. It is marked "staff only" but can be used by visitors with access needs.
    • The distance from the external café entrance is 20m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 76cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 160cm (width) x 235cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 98cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 98cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 105cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 92cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 92cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 167cm and 128cm from the floor.
    • The height of the baby change facility when in use is 87cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.