Access Guide
Overview
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About
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- This is a natural nature reserve, with multiple facilities for visitors.
- Facilities available in the venue include: a gift shop, café, education facilities and outdoor spaces, picnic areas and nature trails.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest parking is located next to the visitor centre.
- View information on Visit Sherwood (opens new tab) .
- The nearest train station is Shirebrook.
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Ground floor and first floor can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and an electric wheelchair.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located on the ground floor of the visitor centre.
- All toilets with adaptations have a left hand transfer space.
- The male and female step-free toilet facilities are located on the ground floor of the visitor centre.
- The male and female step-free toilet facilities are located inside the St John's Hut - Education Centre.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located on the ground floor of the visitor centre.
- Parent and baby changing facilities are located inside the accessible toilet, and male and female standard toilets.
Parking (Accessible Parking)
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Car Park
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- The car park is located next to the visitor centre.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 15+ designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 228cm (width) x 460cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 133cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 6m from visitor entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for staff and Blue Badge holders only.
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located at the front of the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
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Drop-off Point
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- There is not a designated drop-off point available.
Parking (Main Customer Car Park)
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Car Park
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- The car park is located on Swinecote Road.
- The car park is open air/surface.
- The car park surface consists of loose chippings and unsurfaced areas.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- This car park is for visitors and permit holders only.
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located throughout the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
Entrance (Main Visitor Entrance)
- This entrance is located at the front of the visitor centre.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single automatic door at this entrance.
- The door is permanently held open.
- The width of the opening is 148cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include narrow walkways.
- Some flooring is shiny.
- The visual contrast between the walls and floor varies between low and high.
- There may be background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests and chairs without armrests.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift
- The lift surveyed is located behind the till in the visitor centre.
- The distance from the visitor entrance is 15m.
- The most accessible route to the lift has step-free level access.
- Ground and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 208cm (width) x 159cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Stairs
- The stairs surveyed are located to the left of the lifts.
- The ground and first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail extends horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Entrance (Shop External Entrance)
- This entrance is located to the side of the visitor centre.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope gradient varies between slight and steep.
- There is a single automatic door at this entrance.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- The width of the opening is 109cm.
- The door has a low visual contrast.
- There is step-free level access as you enter.
- This entrance has an external slope leading from the ground floor to the first floor visitor centre, giving access to the shop.
Shop
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Getting Around
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- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are between 150cm - 180cm.
- Some aisles are obstructed by product bins and shelving.
- The flooring is shiny.
- The visual contrast between the shelving and floor varies between low and high.
- Some of the walls have a reflective finish.
- There may be background noise.
- Signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available on this floor includes: chairs with armrests.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The checkout area is located on the right when entering the visitor centre.
- There is step-free level access to the checkout area.
- The venue has a payment counter.
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Payment Counter
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- Signage is not provided for the counter.
- Signage is not clearly visible.
- The queue width is at least 150cm and the width at each turn is at least 150cm.
- The height of the payment counter is 90cm.
- There is a lowered section at the counter.
- The height of the lowered section is 68cm.
- The card payment machine is portable.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the ground floor of the visitor centre .
- The distance from the lift is 3m.
- The most accessible route to the toilet has a lift and step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 150cm (width) x 226cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 76cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 106cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 95cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a nappy/incontinence items bin.
- There is one coat hook.
- The coat hook is 125cm from the floor.
- The height of the baby change facility when in use is 87cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Changing Places (Transfer Both Sides)
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Location and Access
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- The Changing Places facility surveyed is located on the ground floor of the visitor centre.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from lifts is 6m.
- The most accessible route to the Changing Places facility has step-free level access and a lift.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- A key is required for access to this facility.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the facility are 300cm (width) x 397cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet, however they are obstructed.
- The transfer space on the right as you face the toilet is 131cm.
- The transfer space on the left as you face the toilet is 130cm.
- There is a lever flush on the right transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 93cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is free standing and height adjustable.
- The length of the changing bench is 182cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
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- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is no shower seat.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
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Other Facilities
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- There is a fixed height wash basin.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 130cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 145cm from the floor.
- A wide paper roll dispenser is not available.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 93cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The facility has a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 124cm from the floor.
- A privacy screen is not available.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is a key required to access the changing place. This can be obtained from the café counter.
