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RSPB The Lodge - Cafe

The Heath, Potton Road, Sandy, SG19 2DL

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Access Guide

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Eating and Drinking (Cafe)

  • Location and Access View
    • The cafe is located to the right of the main lodge building.
    • The most accessible route has a slight ramp.
    • There are no doors to open along the most accessible route.
    • This route has uneven surfaces.
    • There is step-free access via ramp into this area.
    • The ramp has a slight gradient.
    • The ramp is between 75cm and 150cm wide.
    • There are no handrails for the ramp.
    • There is a single manual door.
    • The door opens towards you.
    • The width of the opening is 100cm.
    • There is a small lip on the threshold of the opening.
    • The door has a low colour contrast.
    • This area has a counter where food and drink can be ordered.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located at the rear of the cafe.
    • There is step-free level access to the counter.
    • The height of the counter is 90cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 94cm.
    • The payment machine is portable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is not available.
    • Menus types include: wall-mounted.
    • The following dietary requirements can be catered for: gluten free, dairy free, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is a fixed hearing assistance system which is not clearly signed.
    • The hearing assistance system could not be tested at the time of the survey.
  • Seating Area View
    • The hearing assistance system is located at the payment counter.
    • The seating area is both inside and outside.
    • The outdoor seating area is uncovered.
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables and picnic tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.

Seating Area (Outdoor Seating)

  • Location and Access View
    • The outdoor picnic seating area is next to the cafe and shop.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has uneven surfaces.
    • There is step-free level access to this area.
  • Seating Area View
    • The seating area is uncovered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: benches.
    • Seating is fixed.
    • There is no (or very little) background noise in this area.