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RSPB The Lodge - Visitor Centre and Facilities

The Heath, Potton Road, Sandy, SG19 2DL

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • The toilets with adaptations are located at the rear of the cafe, to the right hand side of the shop and on one of the trails.
    • All toilets with adaptations have a right hand transfer space.
    • Gender neutral step-free standard toilet facilities are located at the rear of the cafe and to the right hand side of the shop.

Parking

  • Car Park View
    • The car park is located at the front and rear of the cafe.
    • The car park is open air/surface.
    • The car park surface consists of loose chippings and compacted earth.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 460cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 50m from the cafe.
    • This route has uneven surfaces.
  • Charges and Restrictions View
    • Parking is free for Blue Badge holders but not all users.
    • Parking is free for Blue Badge holders and RSPB members.
    • Card and pay by phone options are available for payment .
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Welcome Hub)

  • This entrance is located at the side of the centre.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide.
  • There are no handrails for the ramp.
  • There are double manual doors.
  • The doors open away from you.
  • The width of the opening is 225cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There are quad folding doors on all sides of the centre that may be held open during good weather.
  • There are picnic tables that are covered next to the visitor centre.

Reception (Welcome Hub)

  • Location View
    • The reception is located within the Welcome Hub.
    • The distance from nearest Blue Badge bay is 90m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has uneven surfaces.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 92cm.
    • There is not a lowered section at the desk.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs without armrests.

Shop

  • Access to the Shop View
    • to the left of the cafe in the main lodge building.
    • There are no doors to open along the most accessible route.
    • There is step-free access via ramp into the shop.
    • The ramp has a slight gradient.
    • The ramp is between 75cm and 150cm wide.
    • There is a handrail on the left going up.
    • There is a single manual door.
    • The door is permanently held open.
    • The width of the opening is 93cm.
    • There is a small lip on the threshold of the opening.
    • The door has a high colour contrast.
    • There are doorways (without doors) within the shop measuring 73cm.
  • Shop View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are between 120cm - 150cm.
    • The majority of product aisle widths are between 120cm - 150cm.
    • Some aisles did have obstructions at the time of the survey, these included: additional stock.
    • Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
    • There is no (or very little) background noise.
    • Lighting levels were even at the time of the survey.
  • Payment Counters and Checkouts View
    • The payment counter is located to the left as you enter the shop.
    • Signage is not provided for the counter.
    • The height of the counter is 92cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 95cm.
    • The payment machine is portable.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels were even at the time of the survey.

Entrance (Natural Play area)

  • This entrance is located in the main car park and on the Turbine walk.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single manual door.
  • The door opens both ways.
  • The width of the opening is 130cm.
  • The door has a low colour contrast.
  • There is a similar gated entrance on the Turbine walk to the Natural Play area.

Outdoor Spaces (Natural Play area)

  • About View
    • The following is available in this area: a playground, woodland and open countryside.
    • Additional facilities in this area include: multiple natural climbing, balancing and exploration options.
  • Getting Around View
    • There are unsurfaced paths/trails throughout.
    • Path or trail surfaces consist of: compact earth and uncompacted earth (muddy).
    • The majority of the unsurfaced footpaths are not wide enough for wheelchair users.
    • There are seats situated along the paths for people to rest.
    • There is step-free level access throughout all areas.

Toilet with Adaptations (Cafe - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located at the rear of the cafe.
    • The distance from the cafe is 30m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has uneven surfaces.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The width of the opening is 100cm.
    • The door has a twist lock.
    • Internally the door has a low colour contrast.
    • There is a grab rail on the internal door with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 229cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • There is a spatula flush for the toilet.
    • The flush is on the right transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder cannot be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 120cm from the floor.
    • The wash basin has a sensor tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 165cm from the floor.
    • The height of the baby change facility when in use is 74cm.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey.