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Sainsbury's City of London - Eldon Street

Unit 1, Park House, 18-19 Eldon Street, London, EC2M 7LA

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Access Guide

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Overview

Parking

Store Entrance

  • This entrance is located in Eldon Street.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors are permanently held open.
  • The width of the opening is 148cm.
  • The doors have a medium colour contrast.
  • There are security barriers at the entrance.
  • The maximum width between them is 178cm.

Shop Floor

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 150cm - 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets and sliding door display cabinets.
  • There is no (or very little) background noise.
  • There is product signage.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signage is not consistent throughout.
  • Lighting levels were even at the time of the survey.

Staffed Checkouts (Tobacco and Spirits)

  • The store has a payment counter.
  • There is step-free level access to the staffed checkout area.
  • Payment Counter View
    • The payment counter is located to the left as you enter.
    • Signage is provided for the counter.
    • Signage is clearly visible with high contrasting colours.
    • The height of the counter is 108cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 70cm.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 118cm.
    • The payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were even at the time of the survey.

Self-Service Checkouts (Basket)

  • There is step-free level access to the self-service checkout area.
  • The store has self-service touchscreens for basket shops.
  • Lowered self-service touchscreens are available.
  • Lowered Touchscreens View
    • Lowered self-service touchscreens are available for basket shops.
    • The height of the lowered touchscreen display ranges from 110cm to 130cm from the floor.
    • The lowered touchscreen has the following accessibility aids: a volume control and a Call for Assistance button.
    • The height of the scanner is 87cm.
    • The height of the loading area is 64cm.
    • The height of the packing area is 60cm.
    • The height of the cash payment controls range from 57cm to 78cm from the floor.
    • The card payment machine is at a height of 105cm.
    • The payment machine is portable.
    • Assistance is available at the lowered self-service touchscreen.
  • Standard Touchscreens View
    • The self-service checkout surveyed was a basket shop touchscreen.
    • The height of the touchscreen display ranges from 122cm to 142cm from the floor.
    • The touchscreen has the following accessibility aids: a volume control and a Call for Assistance button.
    • The height of the scanner is 112cm.
    • The height of the loading area is 60cm.
    • The height of the packing area is 64cm.
    • The card payment machine is at a height of 118cm.
    • The payment machine is portable.
    • Assistance is available at the self-serve checkouts.