Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Milton Keynes Station Car Park.
- There is a drop-off point.
- The nearest train station is Milton Keynes.
- This station has step-free access.
- The nearest bus station is Central Railway Bus and Coach Station.
- This bus station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via a steep slope at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include moveable physical obstructions.
- There are no toilet facilities.
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Checkouts
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- Staffed checkouts available include: a payment counter.
- Self-service checkouts available include touchscreens for: basket shops.
- Assistance is available at the self-serve checkouts.
- A customer service counter is not available.
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Accessibility Services and Support
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- Seating is not available.
- There is a fixed hearing assistance system.
- British Sign Language can be provided virtually.
- View information on virtual BSL interpretation available (opens new tab).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Colleague assisted shopping is available.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- On-street standard parking is available.
- The on street standard parking immediately outside the store is limited to 5 minutes.
- There is also 15 minute parking on the adjacent road.
- There is a public car park located in Elder Gate.
- The name of the car park is Milton Keynes Station Car Park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are available in the car park.
Store Entrance
- This entrance is located at the front of the store, to the left of the train station.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a steep gradient.
- There is a single automatic door.
- The door opens by sliding.
- The width of the opening is 130cm.
- The door has a low colour contrast.
- There are security barriers at the entrance.
- The maximum width between them is 145cm.
Shop Floor
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 150cm - 180cm.
- The majority of main product widths are between 150cm - 180cm.
- Some aisles did have obstructions at the time of the survey, these included: additional stock.
- Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving and sliding door display cabinets.
- There is no (or very little) background noise.
- There is product signage.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signage is consistent throughout.
- Lighting levels were even at the time of the survey.
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Click and Collect
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- Customers can obtain online items from the Argos collection point.
Staffed Checkouts (Tobacco and Spirits)
- The counter is located immediately to the right as you enter.
- The distance from the store entrance is 2m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 97cm.
- There is a lowered section at the counter.
- The height of the lowered section is 70cm.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 122cm.
- The payment machine is portable.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Self-Service Checkouts
- There is step-free level access to the self-service checkout area.
- The store has self-service touchscreens for basket shops.
- Lowered self-service touchscreens are available.
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Lowered Touchscreens
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- Lowered self-service touchscreens are available for basket shops.
- The height of the lowered touchscreen display ranges from 110cm to 130cm from the floor.
- The lowered touchscreen has the following accessibility aids: a volume control and a Call for Assistance button.
- The height of the scanner is 87cm.
- The height of the loading area is 64cm.
- The height of the packing area is 60cm.
- The height of the cash payment controls range from 57cm to 79cm from the floor.
- The card payment machine is at a height of 104cm.
- The payment machine is portable.
- Assistance is available at the lowered self-service touchscreen.
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Standard Touchscreens
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- The self-service checkout surveyed was a basket shop touchscreen.
- The height of the touchscreen display ranges from 123cm to 135cm from the floor.
- The touchscreen has the following accessibility aids: a volume control and a Call for Assistance button.
- The height of the scanner is 114cm.
- The height of the loading area is 60cm.
- The height of the packing area is 66cm.
- The card payment machine is at a height of 120cm.
- The payment machine is portable.
- Assistance is available at the self-serve checkouts.
Collection Point (Argos)
- The collection point is located in the rear right corner of the store.
- The distance from the store entrance is 25m.
- The most accessible route to the collection point has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the collection point.
- The height of the touchscreen display ranges from 110cm to 125cm from the floor.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
