You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For a map of the racecourse please click here (new tab).
• There is a member of staff available for help and assistance.
• There is an assistance dog toilet or toileting area at the venue/nearby.
• The assistance dog toilet or toileting area is located on the Summer Lawn.
• Water bowls for assistance dogs are available.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • From London, take the A3 and follow the brown venue signs to Sandown Park. Exit A3 on to the A307 and continue to follow the brown venue signs. Alternatively, from the M25, exit at Junction 10 and follow the A3 towards London then exit onto the A307 and follow the brown venue signs. 
    If using a Sat Nav, please enter 'Portsmouth Road' rather than the Sandown Park postcode - this will bring you to the main car park which is just off the A307 (Esher High Street) and is directly in front of the Main Entrance.
  • Parking is free in the centre of the racecourse, which you can reach from the More Lane entrance. Please note that the course will be shut for approximately 10 minutes before and after each race as there will be horses on the course. The entrance/exit will otherwise be open/re-opened. Alternatively, for £5 you can park in the main car park off the Portsmouth Road.
    Coach parking is free - just follow the Sandown Park signposts on all approach routes and park in the area off the Portsmouth Road.
    There are allocated Blue Badge parking spaces in the main Portsmouth Road car park, which is free of charge to all Blue Badge holders. The parking is very close to the Main Entrance and the Grandstand.
    
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • There are a number of bus stops located along Portsmouth Road.
• By Train View
  • The nearest Railway Station is Esher Station .
  • Esher station is just a 10 minute flat walk from the Main Entrance and can be reached by crossing the centre of the course on racedays (please note that the course will be shut for approximately 10 minutes before and after each race as there will be horses on the course) or by the complimentary raceday minibus service.
    On a non-raceday, visitors should turn left out of the station onto Station Road and then right at the T- junction to join the A307 Portsmouth Road. The entrance to Sandown Park is on the right hand side.
  • For more information on National Rail please click here (opens new tab).

You are on Raceday Parking. Skip to the next section.

Raceday Parking

• For more information about the Raceday Parking (opens in new tab).

You are on Main Grandstand Entrance and Foyer. Skip to the next section.

Main Grandstand Entrance and Foyer

• For information about the accessing the racecourse via the Main Grandstand Entrance and Foyer including details about the entrance, counters and accessible toilets please click here (opens in new tab).

You are on Turnstile(s) (Trackside Turnstiles). Skip to the next section.

Turnstile(s) (Trackside Turnstiles)

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• Turnstile(s) View
  • This information is for the turnstile(s) located to the right of the Main Grandstand.
  • The turnstile(s) is/are clearly signed.
  • The turnstiles are all similar.
  • There is step-free access to the turnstile(s) surveyed.
  • The turnstile(s) opening width is 40cm.
  • There is a/are fixed ticket reader(s) at the turnstile(s) surveyed.
  • The height of the ticket reader(s) is/are 100cm.
  • There is a steward available for assistance.
  • The turnstile(s) can be overcome by using the Main Grandstand Entrance.
• Access to the Stand Concourse View
  • There is stepped access from the turnstile(s), to the stand concourse.
  • There is/are 8 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are 14cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Turnstile(s) (Paddock). Skip to the next section.

Turnstile(s) (Paddock)

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• Turnstile(s) View
  • This information is for the turnstile(s) located to the left of the Main Grandstand.
  • The turnstile(s) is/are clearly signed.
  • The turnstiles are all similar.
  • There is step-free access to the turnstile(s) surveyed.
  • The turnstile(s) opening width is 50cm.
  • There is a/are fixed ticket reader(s) at the turnstile(s) surveyed.
  • The height of the ticket reader(s) is/are 120cm.
  • The turnstile(s) can be overcome by using the Main Grandstand Entrance.
• Access to the Stand Concourse View
  • There is stepped access from the turnstile(s), to the stand concourse.
  • There is/are 12 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are 14cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are in the centre going up.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

You are on Access Point (Grandstand and Paddock Entrance - More Lane). Skip to the next section.

Access Point (Grandstand and Paddock Entrance - More Lane)

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• Access Point View
  • This information is for the access point located off More Lane.
  • The access point is clearly signed.
  • There is ramped/sloped or stepped access to the access point.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a/are not handrail(s) at the ramp/slope.
  • The ramp/slope does bypass the step(s).
  • There is/are 5 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are 15cm.
  • There is not a/are not handrail(s) at the step(s).
  • The access point door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the access point opening is 165cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the opening is 165cm.
• Access to the Stand Concourse View
  • Access to the Main Grandstand is via a racecourse crossing. There is step free access on the crossing. The surface of the crossing is grass. The grass is long and may be difficult for wheelchair users.

You are on Counter (Grandstand and Paddock). Skip to the next section.

Counter (Grandstand and Paddock)

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• Counter View
  • The counter is located between the entrance to the Grandstand and Paddock, first and second set of doors.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are good.
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • There is not sufficient space to write or sign documents on the lowered section of the counter.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the counter.
  • The type of flooring in this area is carpet.

You are on Access Point (Premier Enclosure and Annual Members - More Lane). Skip to the next section.

Access Point (Premier Enclosure and Annual Members - More Lane)

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• Access Point View
  • This information is for the access point located off More Lane.
  • The access point is clearly signed.
  • There is ramped/sloped access to the access point.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • The access point door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the access point opening is 180cm.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the opening is 180cm.
• Access to the Stand Concourse View
  • Access to the Main Grandstand and Eclipse Pavilion is via a racecourse crossing. There is step free access on the crossing. The surface of the crossing is grass, the grass is long and may be difficult for wheelchair users.

You are on Counter (Premier Enclosure and Annual Members). Skip to the next section.

Counter (Premier Enclosure and Annual Members)

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• Counter View
  • The counter is located between the first and second set of doors of the Premier Enclosure and Annual Members access point.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are good.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the counter.
  • The type of flooring in this area is carpet.

You are on Getting Around (Grandstand and Paddock Enclosure). Skip to the next section.

Getting Around (Grandstand and Paddock Enclosure)

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• Access View
  • There is step-free access throughout the area.
  • The paths around the Parade Ring have a tarmac surface. There is a very slight/slopes in places along the path. There is a lawn area at the rear of the Parade Ring. There is bench seating in places.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.

You are on Eating and Drinking (Staropramen Bar - Pinks Bar - Purely Prosecco). Skip to the next section.

Eating and Drinking (Staropramen Bar - Pinks Bar - Purely Prosecco)

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• Location and Access View
  • The following information is for the bar.
  • The bar is located in the Grandstand and Paddock Enclosure.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a bar where drinks can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include: written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
• Service Counter(s) View
  • The height of the counter is 126cm.
  • The type of flooring in this area is concrete tiles.
• Comments View
  • Staropramen Bar, Pinks Bar and Purely Prosecco were closed at the time of the survey (February 2020).

You are on Getting Around (Premier Enclosure). Skip to the next section.

Getting Around (Premier Enclosure)

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• Access View
  • There is step-free access throughout the area.
  • The surface of the paths around the Premier Enclosure is tarmac and block paving. There is a steep slope leading to the rear of the Parade Ring from the Moet and Chandon Champagne Bar. There is a slight slope leading from the Winners Enclosure. The Sandown Clock and Honours Board are located at the rear of the Parade Ring. There is bench seating in places.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) for public use.
• The nearest accessible toilet(s) is/are located within the Main Grandstand and Eclipse Pavilion.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.
• The nearest standard toilet(s) is/are located within the Main Grandstand and Eclipse Pavilion.

You are on Related Access Guides (Sandown Park). Skip to the next section.

Related Access Guides (Sandown Park)

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Parade Ring and Winners Enclosure link (new tab) - click here
• Grandstand and Paddock Trackside link (new tab) - click here
• Premier Trackside link (new tab) - click here
• Racecourse Office link (new tab) - click here
• Paddock View Suite link (new tab) - click here
• Sandown Park Lodge link (new tab) - click here
• Royal Box link (new tab) - click here

You are on Related Access Guides (Main Grandstand - Grandstand and Paddock Enclosure). Skip to the next section.

Related Access Guides (Main Grandstand - Grandstand and Paddock Enclosure)

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Main Grandstand Entrance and Foyer link (new tab) - click here
• Sports Bar link (new tab) - click here
• Esher Hall link (new tab) - click here
• Surrey Hall Grandstand and Paddock link (new tab) - click here

You are on Related Access Guides (Main Grandstand - Premier Enclosure). Skip to the next section.

Related Access Guides (Main Grandstand - Premier Enclosure)

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Surrey Hall Premier Enclosure link (new tab) - click here
• Bendigo and Solario Suites link (new tab) - click here
• Grandstand View Bar link (new tab) - click here
• Sandown View and Annual Members Lounge link (new tab) - click here
• Gold Cup Suite and Grandstand Boxes link (new tab) - click here
• Equus Restaurant, 1750 Suite and Imperial Boxes link (new tab) - click here
• Brasserie link (new tab) - click here
• Moet and Chandon Champagne Bar link (new tab) - click here

You are on Related Access Guides (Eclipse Pavilion). Skip to the next section.

Related Access Guides (Eclipse Pavilion)

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Eclipse Pavilion - Ground Floor Boxes link (new tab) - click here
• Eclipse Pavilion - First Floor Boxes link (new tab) - click here
• Eclipse Pavilion - Park View Suite link (new tab) - click here
• Eclipse Pavilion - Third Floor Boxes link (new tab) - click here