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Main Grandstand Second Floor - The Gold Cup Suite and Grandstand Boxes

Sandown Park Racecourse, Portsmouth Road, Esher, KT10 9AJ

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Access Guide

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Getting Help and Assistance

  • For a map of the racecourse please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located on the Summer Lawn.
  • Water bowls for assistance dogs are available.

Getting Here

  • By Road View
    • From London, take the A3 and follow the brown venue signs to Sandown Park. Exit A3 on to the A307 and continue to follow the brown venue signs. Alternatively, from the M25, exit at Junction 10 and follow the A3 towards London then exit onto the A307 and follow the brown venue signs. 
      If using a Sat Nav, please enter 'Portsmouth Road' rather than the Sandown Park postcode - this will bring you to the main car park which is just off the A307 (Esher High Street) and is directly in front of the Main Entrance.
    • Parking is free in the centre of the racecourse, which you can reach from the More Lane entrance. Please note that the course will be shut for approximately 10 minutes before and after each race as there will be horses on the course. The entrance/exit will otherwise be open/re-opened. Alternatively, for £5 you can park in the main car park off the Portsmouth Road.
      Coach parking is free - just follow the Sandown Park signposts on all approach routes and park in the area off the Portsmouth Road.
      There are allocated Blue Badge parking spaces in the main Portsmouth Road car park, which is free of charge to all Blue Badge holders. The parking is very close to the Main Entrance and the Grandstand.
      .
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • There are a number of bus stops located along Portsmouth Road.
  • By Train View
    • The nearest Railway Station is Esher Station .
    • Esher station is just a 10 minute flat walk from the Main Entrance and can be reached by crossing the centre of the course on racedays (please note that the course will be shut for approximately 10 minutes before and after each race as there will be horses on the course) or by the complimentary raceday minibus service.
      On a non-raceday, visitors should turn left out of the station onto Station Road and then right at the T- junction to join the A307 Portsmouth Road. The entrance to Sandown Park is on the right hand side.
    • For more information on National Rail please click here (opens new tab).

Raceday Parking

Main Grandstand Entrance and Foyer

Other Floors (Ground to Second Floor)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located at the rear of the upper foyer.
    • The stairs are clearly visible from the entrance.
    • There are manual, double doors which may be difficult to open to enter and exit the stairwell on the ground floor.
    • The floors which are accessible by stairs are G, 2.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.

Lift

  • There is a lift for public use.
  • The lift is located at the rear of the upper foyer.
  • Signs indicating the location of the lift are clearly visible from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2.
  • There are manual, double doors which may be difficult to open to access the lift lobby on the ground floor.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 117cm (3ft 10in).
  • The dimensions of the lift are 220cm x 160cm (7ft 3in x 5ft 3in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Getting Around (Second Floor)

  • Access View
    • There is step-free access throughout the second floor.
  • Circulation View
    • The type of flooring in corridors/walkways is carpet.
    • The lighting levels are good.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.

Eating and Drinking (Gold Cup Suite)

  • The following information is for the restaurant.
  • The restaurant is located on the second floor.
  • There is step-free access to the bar.
  • There is a/are double, light manual door(s) to access this area.
  • Full table service is available.
  • Food and/or drinks can be ordered from the service counter.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is step-free access within the bar.
  • This area does not play background music.
  • Background music varies according to the function/event.
  • The type of flooring in this area is carpet.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.

Counter (Betting Counter - Gold Cup Suite)

  • Counter View
    • The counter is located to the left of the Gold Cup Suite.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the counter are good.
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.
    • The type of flooring in this area is carpet.

Executive Boxes (Grandstand Boxes)

  • The boxes are located along the corrdidor.
  • There are 5 boxes in this hospitality area.
  • The box surveyed was 5.
  • The other boxes in this stand/area have a similar layout.
  • There is step-free access to this area.
  • There is a/are single, light manual door(s) to access this area.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • There is step-free access within this area.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet.
  • The lighting levels are good.
  • The clear floor space beneath tables in the room(s) ranges between 70cm and 100cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of service provided in this box can vary.
  • There is a single width door leading out to the viewing area. The door opens away from you. The door is 85cm wide. There is step free access to the viewing area. There are tables and chairs on the viewing balcony.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for public use.
  • The nearest accessible toilet(s) is/are located on the first floor corridor of the Main Grandstand.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located opposite the lift.
    • There is step-free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are vertical grab rails on both sides of the seat and a horizontal rail on the left.
    • The wash basin(s) tap type is push.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

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