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COVID-19 Information (Sandwell and West Birmingham Hospitals NHS Trust Covid-19 Information)

• The information in this section was taken in January 2021.
• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Introduction. Skip to the next section.

Introduction

• The Birmingham & Midland Eye Centre is located in an outbuilding on the hospital site.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 07:00 - 19:00.
• Tuesday 07:00 - 19:00.
• Wednesday 07:00 - 19:00.
• Thursday 07:00 - 19:00.
• Friday 07:00 - 19:00.
• Saturday 07:00 - 19:00.
• Sunday 07:00 - 19:00.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Birmingham.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Jewellery Quarter.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is not free for all users.
• Parking is not free for Blue Badge holders.
• The car park is located in front of the main entrance.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• There is/are 6 Blue Badge parking bay(s) within the car park.
• The dimensions of the Blue Badge parking bay(s) are 470cm x 256cm (15ft 5in x 8ft 5in).
• The nearest Blue Badge bay is 7m (7yd 1ft) from the entrance.
• The furthest Blue Badge bay is 14m (15yd 11in) from the entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is/are dropped kerbs.
• The car park surface is tarmac.
• There is a dropped kerb between the car park and the venue.
• The dropped kerb does not have tactile paving.
• There is a road to cross between the car park and the entrance.
• The road is generally quiet.
• The car park does not have a height restriction barrier.
• There is a designated drop off point.
• The drop off point is located outside the entrance.
• There is a dropped kerb from the drop off point.
• There is not tactile paving on the dropped kerb.

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• Comments View
  • Please check with venue for up to date car parking terms.
  • http://bmec.swbh.nhs.uk/patients/parking/.

You are on Outside Access (Birmingham & Midland Eye Centre Entrance). Skip to the next section.

Outside Access (Birmingham & Midland Eye Centre Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 151cm (4ft 11in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 149cm (4ft 11in).

You are on Level Change (Birmingham & Midland Eye Centre Entrance). Skip to the next section.

Level Change (Birmingham & Midland Eye Centre Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is slight.
• The ramp/slope is permanent.

You are on Outside Access (Eye Outpatients). Skip to the next section.

Outside Access (Eye Outpatients)

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• Entrance Details View
  • This information is for the entrance located to the right of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 162cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
  • The ramp/slope does not bypass the step(s).

You are on Outside Access (Eye Outpatients Exit). Skip to the next section.

Outside Access (Eye Outpatients Exit)

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• Entrance Details View
  • This information is for the entrance located to the rear of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 162cm.
• Ramp/Slope Details View
  • The ramp/slope is located ahead as you exit the door.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
  • The ramp/slope does not bypass the step(s).

You are on Reception (Eye Outpatients). Skip to the next section.

Reception (Eye Outpatients)

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• Reception View
  • The reception point is located to the left as you enter the building via the entrance.
  • The reception point is approximately 6m (6yd 1ft) from the entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm) .
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Reception (Eye Emergency & Urgent Care Clinic Reception). Skip to the next section.

Reception (Eye Emergency & Urgent Care Clinic Reception)

• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The desk/counter is staffed.
• The lighting levels are moderate to good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the desk/counter.

You are on Reception (General Office). Skip to the next section.

Reception (General Office)

• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The desk/counter is staffed.
• The lighting levels are moderate to good.
• There is a hearing assistance system.
• The hearing system is available only on request.
• The type of system is a portable loop.
• Staff are trained to use the system.
• There is a bell to attract attention.
• There is sufficient space to write or sign documents on the desk/counter.

You are on Counter (Pharmacy). Skip to the next section.

Counter (Pharmacy)

• The counter is 5m (5yd 1ft) from the entrance.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is medium height (77cm - 109cm).
• There is not a lowered section.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.
• Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Isolation Room). Skip to the next section.

Consultation / Treatment Room (Isolation Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Isolation Room.
• There is not level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 81cm (2ft 8in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is not available.
• There is not a chair.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

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• Comments View
  • There is a sloped step up on the threshold of 4cm between the door and consultation and treatment room.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• There is level access into the waiting room / area.
• The type of flooring is vinyl/laminate.
• All chairs are permanently fixed.
• Chairs with armrests are not available.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a television.
• Vending machines are available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.

You are on Lift. Skip to the next section.

Lift

• The lift is located towards the rear of the building.
• The lift is approximately 14m (15yd 11in) from the entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G and 1.
• Staff do not need to be notified for use of the lift.
• The clear door width is 125cm (4ft 1in).
• The dimensions of the lift are 136cm x 237cm (4ft 6in x 7ft 9in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is located towards the rear of the building.
  • This accessible toilet is approximately 14m (15yd 11in) from the entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The door is easy to open.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The dimensions of the accessible toilet are 142cm x 200cm (4ft 8in x 6ft 7in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 83cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 116cm (3ft 10in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 103cm (3ft 5in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the internal door and wall is good.
  • The contrast between the external door and wall is good.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is fair.
  • The lighting levels are moderate to good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located towards the rear of the building.
  • The female toilet(s) is/are approximately 14m (15yd 11in) from the entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels in the female toilets are moderate to good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located towards the rear of the building.
  • The male toilet(s) is/are approximately 15m (16yd 1ft) from the entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels in the male toilets are moderate to good.

You are on Additional Info Health. Skip to the next section.

Additional Info Health

• Disability awareness / equality training can be provided for hospital staff.
• The most commonly produced documents could be provided in other formats.
• Documents in Braille, large print, audio and different languages format can be requested.
• Assistance dogs are allowed in most areas of the hospital.
• Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Staff are Text Relay aware.
• Switchboard staff are Text Relay aware.
• The mobility aids available include mobile hoists, ceiling tracking hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
• Portable hearing loops can be provided on request.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• Sandwell and West Birmingham Hospitals NHS Trust link (new tab) - click here.