Access Guide
Getting To The Hospital
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By Road
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- The Birmingham City Hospital is located on Dudley Road and can be accessed by the M5. Head north on M5, At junction 3, take the A456 exit to Birmingham (W & C) At the roundabout, take the 3rd exit onto Quinton Expy/A456 and then At the roundabout, take the 1st exit onto Hagley Road W/A456, Follow A4040 and Dudley Road/A457 to your destination in Birmingham. Turn left onto Barnsley Rd/A4040 and then turn right onto Sandon Road/A4040 Turn left onto City Road/A4040 and then turn right onto Dudley Rd/A457 and the Birmingham City Hospital is located on the left.
- Birmingham City Hospital has multiple car parks located near all main buildings.
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By Bus
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- The nearest bus stop is located on Dudley Road 0.2 miles from Birmingham City Hospital.
- There is not an onsite bus stop.
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By Train
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- The nearest train station is Jewellery Quarter 1.5 miles from Birmingham City Hospital.
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0121 553 1831.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and Makaton on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are not available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs and adjustable beds.
Hospital Parking (Main Hospital Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located at the rear of the hospital site.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- There is a touchscreen at the barrier.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is concrete.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 470cm (7ft 7in x 15ft 5in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park and at the payment machines in the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located throughout the car park.
- There is a payment machine at a convenient height for wheelchair users.
- There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is not clearly signposted.
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Comments
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- The nearest designated blue badge bay is 100m+ from the hospital.
Getting To (D21 Ward, Emergency Gynae Assessment Unit and Early Pregnancy Unit)
- D21 Ward, Emergency Gynae Assessment Unit and Early Pregnancy Unit is/are located on the second floor of the main hospital building.
- Access to D21 Ward, Emergency Gynae Assessment Unit and Early Pregnancy Unit is via the main entrance.
- Enter the building via the main entrance and turn left.
Continue ahead along the corridor until you reach lift number 5.
Take lift 5 to the second floor.
On exiting the lift, D21 Emergency Gynae Assessment Unit and Early Pregnancy Unit is directly ahead. - There is step free access, via lift, to D21 Ward, Emergency Gynae Assessment Unit and Early Pregnancy Unit.
- D21 Ward, Emergency Gynae Assessment Unit and Early Pregnancy Unit is approximately 3m from the lift No. 5.
- There are not resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Main Hospital Entrance)
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Entrance Details
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- This information is for the entrance located at the side of the hospital.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 111cm (3ft 8in).
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 145cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides going up the ramp.
Waiting Room / Area (D21 Ward, Emergency Gynae Assessment Unit and Early Pregnancy Unit)
- There is a waiting room / area.
- The waiting room / area is approximately 8m from the D21, Emergency Gynae Assessment Unit and Early Pregnancy Unit entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- There is ample room for a wheelchair user to manoeuvre.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Ward (D12)
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Ward Information
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- This is a/an Emergency Gynae Assessment Unit ward.
- This is a female ward.
- There is/are 6 bay(s) available.
- There is/are 2 side room(s) available.
- There is/are 6 bed(s) on this ward in total.
- The side rooms were not in used at the time of the survey 01/03/2023.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with an open extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 158cm (5ft 2in).
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- There is level access throughout the ward.
- There is no clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
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Reception/Nurses' Station
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- The height of the Nurses' Station desk is 74cm.
- There is not a lowered section.
- There is not a hearing assistance system available at the desk.
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Relatives' Room
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- There is a relatives' room for the ward.
- The width of the door opening into the relatives' room is over 75cm.
- There is a clear turning space in the relatives' room.
- There is a/are chair(s) with armrests available within the relatives' room.
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Example Side Room
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- There are no side rooms available with an accessible ensuite.
- The width of the door opening into the side room is over 75cm.
- The side room surveyed does not have a ceiling track hoist.
- The colour contrast between the walls and the floor in the side room is good.
- The lighting levels in the side room are good.
- The width of the door opening into the ensuite is under 75cm.
- There is not a clear unobstructed turning space within the ensuite.
- The fixtures/facilities available in the ensuite include; a shower, a toilet and a wash basin.
- The colour contrast between the walls and the floor in the ensuite is good.
- The lighting levels in the ensuite are good.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is not available on the ward.
- There are washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located on the first floor, off the main hospital corridor.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located on the first floor, off the main hospital corridor.
Department / Service (Emergency Gynae Assessment Unit)
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Department / Service Access
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- Emergency Gynae Assessment Unit is located on the second floor, of the main hospital building.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 79cm.
- There is a bell/buzzer.
- The height of the bell/buzzer is 104cm (3ft 5in).
- There is an intercom.
- The height of the intercom is 114cm (3ft 9in).
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 99cm (3ft 3in).
- There is level access throughout the department/service.
- There is no clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are good.
Department / Service (Early Pregnancy Unit)
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Department / Service Access
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- Early Pregnancy Unit is located on the second floor, within the D21 & Emergency Gynae Assessment Unit.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 86cm.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- There is not a door release button when exiting.
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are good.
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Department / Service Facilities
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- This department/service has; a waiting room/area, a consultation room and standard toilet facilities.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is not available on the department/service.
- There are not accessible toilet facilities within the department/service.
- Accessible toilet facilities are located off the main corridor on the second floor.
- There are standard toilet facilities within this department/service.
Consultation / Treatment Room (Gynaecology Examination Room)
- There is / are 2 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Gynaecology Examination Room 3.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 88cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Imaging Room (Gynaecology Ultrasound Scan)
- This section describes the gynaecology ultrasound scan Room(s), located of the main corridor of D21 Ward and Emergency Gynae Assessment Unit.
- There is / are 1 gynaecology ultrasound scan Room(s) available.
- The name / number of the room surveyed was; Gynaecology Ultrasound Scan.
- This room is not accessed via a changing room.
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Imaging Room
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- There is step free access into the imaging room.
- The imaging room is approximately 5m from the reception.
- The imaging room is approximately 2m from the main waiting area.
- The door opens inwards.
- The door(s) is/are single width.
- The door(s) may be difficult for some to open.
- A member of staff is available to assist with opening the door if required.
- The width of the door is 86cm.
- There is not sufficient space for a wheelchair user to manoeuvre within the imaging room.
- The type of flooring is vinyl/laminate.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is no hoist available.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the imaging room.
- The lighting levels in the imaging room are good.
Washroom (Shower)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- The washroom surveyed is located to the rear of the D21 ward.
- The washroom surveyed is approximately 36m from the D21 and Emergency Gynae Assessment Unit.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is female.
- There is pictorial and Makaton signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door is easy to open.
- The width of the door opening is 88cm (2ft 11in).
- The dimensions of the washroom are 307cm x 380cm (10ft 1in x 12ft 6in).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is not a red flashing fire alarm beacon within the washroom.
- There are coat hooks at 164cm and 174cm from the floor.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 79cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 115cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 125cm.
- There is not a hand dryer.
- There is a/are female sanitary and general waste (with lid) disposal units.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 41cm (1ft 4in).
- The cistern is close coupled and can act as a back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 110cm.
- The lateral transfer space on the right is 159cm.
- There is a flush on the transfer side.
- There is a dropdown rail on the transfer side.
- There are no wall-mounted grab rails for the toilet.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The height of the toilet roll holder is 98cm.
- There is not a shelf next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower does have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head is height adjustable.
- The shower control type is sensor.
- A shower chair is available.
- There are not wall-mounted grab rails available for the shower.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is good.
- The colour contrast between the internal washroom door and wall is good.
- The colour contrast between the dropdown rail(s) and wall is poor.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is poor.
- The toilet seat colour contrast is poor.
- The colour contrast between the washroom floor and walls is good.
- Lighting levels are good.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female toilet is located to the rear of D21 Ward.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 34m from the D21 Ward, Emergency Gynae Assessment Unit and Early Pregnancy Unit entrance.
- There is pictorial signage on or near the toilet door.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- The colour contrast between the internal toilet door(s) and wall(s) is good.
- The colour contrast between the walls and floor is good.
- The toilet seats have a good colour contrast.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 82cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the wash basin and to the right.
- Lighting levels are good.
- The entrance to these toilets also gives access to the shower room.
Location of Toilet/Changing Facilities (Birmingham City Main Hospital)
- Accessible toilet facilities are located on the ground and first floors.
- Female and male standard toilet facilities are located on the ground floor.
- Female standard toilet facilities are located on the first floor.
- Male standard toilet facilities are located on the second floor.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Birmingham City Main Hospital link (new tab) - click here.
- Birmingham City Hospital Parking Guide link (new tab) - click here.