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Critical Care Services

Sandwell General Hospital, Lyndon, West Bromwich, West Midlands, B71 4HJ

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Access Guide

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Introduction

  • Comments View
    • There is open visiting on this ward.
    • Critical Services is located in the Priory Department on the first floor of the main hospital building.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in West Bromwich.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Sandwell and Dudley.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 240cm x 482cm (7ft 10in x 15ft 10in).
  • The nearest Blue Badge bay is 7m (7yd 1ft) from the main hospital entrance.
  • The furthest Blue Badge bay is 24m (26yd 9in) from the main hospital entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.

Outside Access (Main Hospital Entrance)

  • This information is for the entrance located at the front of the hospital.
  • There is level access into the venue.
  • The bell is in a suitable position to allow wheelchair users to gain access.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 174cm (5ft 9in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are single width.
    • The door opening is 133cm (4ft 4in) wide.

Reception

  • The desk is 4m (13ft 1in) from the main entrance .
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk has a lowered section.
  • The desk is generally staffed.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The type of system is a portable loop.
  • Staff are trained to use system.
  • There is not a touch screen.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG-G-1-2-3-4-5.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located at the rear of the reception foyer.
  • The lift is 15m (16yd 1ft) from the main hospital entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG-G-1-2-3-4-5.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 145cm x 262cm (4ft 9in x 8ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 2m (2yd 7in) from the ward entrance.
  • There is level access into the waiting room / area.
  • There are doors into the waiting room / area.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 86cm (2ft 10in) wide.
  • The type of flooring is vinyl.
  • No chairs are permanently fixed.
  • Chairs with armrests are not available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • There is not a television.
  • Vending machines are not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Outside Access (Critical Care Services Entrance)

  • This information is for the entrance located on the first floor of the hospital.
  • There is level access into the venue.
  • Level access is via lift.
  • The bell is in a suitable position to allow wheelchair users to gain access.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open away from you (push).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 160cm (5ft 3in) wide.

Reception

  • There is level access to reception from the entrance.
  • The reception desk is high (110cm+).
  • The desk does not have a low (76cm or lower) section.
  • The desk is generally staffed.
  • The lighting levels are medium.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • The type of flooring in walkways and corridors is vinyl.
  • The lighting levels are medium.

Ward

  • There is level access to the ward.
  • The ward is unisex.
  • There are 1 bays available.
  • There are 4 side rooms available.
  • The area / room / bay surveyed was Bay 1.
  • There are not doors to the bay / side room.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre between beds.
  • All beds are adjustable.
  • No beds have bedside storage.
  • A hoist is available.
  • The hoist is manual.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is not an accessible toilet for visitors to use on the ward.
  • There is an accessible toilet for visitors to use outside the ward.
  • The distance to the accessible toilet for visitors to use is 7m (7yd 1ft).
  • There is not a standard toilet for visitors to use on the ward.
  • There is a standard toilet for visitors to use outside the ward.
  • The distance to the standard toilet for visitors to use is 13m (14yd 8in).
  • There is not a bathroom on the ward.
  • There is not a bathroom outside the ward.
  • Lighting levels are medium.
  • Comments View
    • The nearest standard facility for visitors is located on the second floor.
    • At the time of the survey it was not possible to photograph the ward area.

Accessible Toilet

  • Adapted facilities are located on the first floor of the main hospital building.

Standard Toilet(s)

  • Standard facilities are located on the ground and second floor of the main hospital building.

Additional Info Health

  • Disability awareness / equality training can be provided for hospital staff.
  • The most commonly produced documents could be provided in other formats.
  • Documents in Braille, large print, audio and different languages format can be requested.
  • Assistance dogs are allowed in most areas of the hospital.
  • Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Staff are Text Relay aware.
  • Switchboard staff are Text Relay aware.
  • The mobility aids available include mobile hoists, ceiling tracking hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
  • Portable hearing loops can be provided on request.