Access Guide
Introduction
- Related link Main Hospital Entrance.
- Http://www.disabledgo.com/en/access-guide/main-hospital-entrance-10
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Comments
View
- PALS is located in the Newton Department on the ground floor of the main hospital building.
Opening Times
- Monday 09:00 - 16:30.
- Tuesday 09:00 - 16:30.
- Wednesday 09:00 - 16:30.
- Thursday 09:00 - 16:30.
- Friday 09:00 - 16:30.
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Comments
View
- Consultation is available by appointment only from 10:00-15:00..
Location
- The venue is situated outside the centre of the town.
- This venue is situated in West Bromwich.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Sandwell and Dudley.
Parking
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 240cm x 482cm (7ft 10in x 15ft 10in).
- The nearest Blue Badge bay is 7m (7yd 1ft) from the main hospital entrance.
- The furthest Blue Badge bay is 24m (26yd 9in) from the main hospital entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
Outside Access (Main Hospital Entrance)
- This information is for the entrance located at the front of the hospital.
- There is level access into the venue.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main doors open automatically.
- The doors are double width.
- The door opening is 174cm (5ft 9in) wide.
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Second set of doors
View
- There is a second set of doors.
- The doors open automatically.
- The doors are single width.
- The door opening is 133cm (4ft 4in) wide.
Reception
- The desk is 4m (13ft 1in) from the main entrance .
- There is level access to reception from the entrance.
- The reception desk is high height.
- The desk has a lowered section.
- The desk is generally staffed.
- Lighting levels are medium.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The type of system is a portable loop.
- Staff are trained to use system.
- There is not a touch screen.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the desk.
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Comments
View
- The reception is open 07:45-19:15 Monday to Friday.
Outside Access (PALS Entrance)
- This information is for the entrance located on the ground floor of the main hospital building.
- There is level access into the venue.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 170cm (5ft 7in) wide.
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Second set of doors
View
- There is a second set of doors.
- The doors open away from you (push).
- The doors are single width.
- The doors are light.
- The door opening is 73cm (2ft 5in) wide.
Reception
- The desk is 1m (3ft 3in) from the entrance .
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk does not have a lowered section.
- The desk is generally staffed.
- Lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
- There is a bell to attract attention.
- The bell is at a suitable height for a wheelchair user.
- There is sufficient space to write or sign documents on the desk.
Inside Access
- There is level access to the service.
- This venue does not play background music.
- Route finding signage is available.
- The type of flooring in walkways and corridors is vinyl.
- The lighting levels are medium.
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Comments
View
- At the time of the survey it was not possible to photograph the area.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is 1m (3ft 3in) from the entrance.
- There is level access into the waiting room / area.
- There are doors into the waiting room / area.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 170cm (5ft 7in) wide.
- The type of flooring is vinyl.
- No chairs are permanently fixed.
- Chairs with armrests are not available.
- Announcements are in person.
- There is not a television.
- Vending machines are not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Toilet with Adaptations
- Adapted facilities are located on the ground floor of the main hospital building.
Standard Toilet(s)
- Standard facilities are located on the ground floor of the main hospital building.
Additional Info Health
- Disability awareness / equality training can be provided for hospital staff.
- The most commonly produced documents could be provided in other formats.
- Documents in Braille, large print, audio and different languages format can be requested.
- Assistance dogs are allowed in most areas of the hospital.
- Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Staff are Text Relay aware.
- Switchboard staff are Text Relay aware.
- The mobility aids available include mobile hoists, ceiling tracking hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
- Portable hearing loops can be provided on request.