Access Guide
Overview - Health (Midland Metropolitan University Hospital)
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About
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- This is an acute hospital with multiple services available.
- Facilities available in the venue include: a Coffee Culture, Market Express, Greggs, M&S Food, Makers Market, Crumbles Sandwich Bar and Coffee Shop and Oakhouse Foods vending machine.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Smethwick Rolfe Street train station.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas, this may include the use of a lift.
- There are manual doors along circulation routes.
- Level 0, level 2, level 3, level 4, level 5, level 6, level 7, level 8 and level 9 can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language can be provided virtually on request.
- The alternative formats documents can be provided in include: large print (on request) and different languages (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: phone charging points and Wi-Fi.
Getting Around (Midland Metropolitan University Hospital)
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout walkways.
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Circulation
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- There are manual doors along circulation routes.
- Access throughout may include pillars.
- There is a high colour contrast between the walls and floor along the majority of circulation routes.
- Some flooring is shiny and patterned.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs without armrests, sofas and benches.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (Welcome Centre Lifts)
- The lift surveyed is located ahead as you enter the hospital via the main entrance's, in the centre of the hospital building.
- The distance from the QPark Car Park Yellow Zone Main Entrance is 20m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- Level 0, level 2, level 3, level 4 and level 5 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1275kg.
- The control buttons have a varying colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 110cm.
- The internal dimensions of the lift are 196cm (width) x 137cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a medium colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an intercom hearing assistance system.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are other lifts available at this location which are of a similar size.
Lift (Core A Lifts)
- The lift surveyed is located on level 5 and in the front right corner of the hospital building.
- The distance from the Welcome Centre lifts is 40m.
- The most accessible route to the lift has step-free level access.
- There is a manual door along the most accessible route.
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Standard Lift
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- Level 0, level 2, level 3, level 4, level 5, level 6, level 7, level 8 and level 9 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1275kg.
- The control buttons have a low colour contrast.
- The majority of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 110cm.
- The internal dimensions of the lift are 196cm (width) x 137cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a medium colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and an intercom hearing assistance system.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are other lifts available at this location which are of a similar size.
- These lifts can only be accessed on level 5 by using the Welcome Centre lifts.
Lift (Core B Lifts)
- The lift surveyed is located in the centre of the hospital building, next to the Welcome Centre lifts on level 5.
- The distance from the Welcome Centre lifts is 4m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- Level 5, level 6, level 7, level 8 and level 9 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1275kg.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 110cm.
- The internal dimensions of the lift are 196cm (width) x 137cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a medium colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and an intercom hearing assistance system.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are other lifts available at this location which are of a similar size.
- These lifts can only be accessed on level 5 by using the Welcome Centre lifts.
Lift (Core C Lifts)
- The lift surveyed is located on level 5 and in the front left corner of the hospital building.
- The distance from the Welcome Centre lifts is 40m.
- The most accessible route to the lift has step-free level access.
- There is a manual door along the most accessible route.
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Standard Lift
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- Level 2, level 3, level 4, level 5, level 6, level 7, level 8 and level 9 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1275kg.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 110cm.
- The internal dimensions of the lift are 196cm (width) x 137cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a medium colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and an intercom hearing assistance system.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are other lifts available at this location which are of a similar size.
- There is a very easy slope in front of the lifts.
- These lifts can only be accessed on level 5 by using the Welcome Centre lifts.
Lift (Core D Lifts)
- The lift surveyed is located on level 5 and in the rear left corner of the hospital building.
- The distance from the Welcome Centre lifts is 80m.
- The most accessible route to the lift has step-free level access.
- There are manual doors along the most accessible route.
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Standard Lift
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- Level 2, level 3, level 4, level 5 and level 6 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1275kg.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 110cm.
- The internal dimensions of the lift are 196cm (width) x 137cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a medium colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator and an intercom hearing assistance system.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are other lifts available at this location which are of a similar size.
- Only the right lift (lift 2) gives access to level 6.
- These lifts can only be accessed on level 5 by using the Welcome Centre lifts.
Lift (Core E Lifts)
- The lift surveyed is located on level 5 and in the rear right corner of the hospital building.
- The distance from the Welcome Centre lifts is 80m.
- The most accessible route to the lift has step-free level access.
- There are manual doors along the most accessible route.
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Standard Lift
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- Level 0, level 2, level 3, level 4, level 5 and level 6 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1275kg.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 110cm.
- The internal dimensions of the lift are 196cm (width) x 137cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a medium colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator and an intercom hearing assistance system.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are other lifts available at this location which are of a similar size.
- Only the left lift (lift 1) gives access to level 6.
- These lifts can only be accessed on level 5 by using the Welcome Centre lifts.
Stairs (Welcome Centre Stairs)
- The stairs are located ahead as you enter the hospital via the main entrance's, in the centre of the hospital building.
- Level 0, level 1, level 2, level 3, level 4 and level 5, level 6, level 7, level 8 and level 9 can be accessed by these stairs.
- There are handrails on both sides, that are within reach.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps have some clear markings.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (Core A Stairs)
- The stairs are located on level 5 and in the front right corner of the hospital building.
- Level 0, level 2, level 3, level 4, level 5, level 6, level 7, level 8 and level 9 can be accessed by these stairs.
- There is a single manual door to access the stairwell.
- There are handrails on both sides, that are within reach.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps have some clear markings.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (Core C Stairs)
- The stairs are located on level 5 and in the front left corner of the hospital building.
- Level 2, level 3, level 4, level 5, level 6, level 7, level 8 and level 9 can be accessed by these stairs.
- There is a single manual door to access the stairwell.
- There are handrails on both sides, that are within reach.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps have some clear markings.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
