Access Guide

Search Access Guide

Overview (Sandwell General Hospital)

About View
- Services available in the venue include: Outpatient appointments, Antenatal care, Day Case surgery, an Urgent Treatment Centre and Community services.
  There is a Café, ATM and post-box in the main reception foyer.
Parking and Public Transport View
- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point, a public car park nearby and a taxi rank.
- The nearest train station is Sandwell and Dudley.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
Getting In and Around View
- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include doors permanently held open.
- Floors LG, G, 1, 2, 3, 4 and 5 can be accessed via a standard lift and stairs.
Getting Help and Assistance View
- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language interpreters can be provided on request.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: an ATM machine and Wi-Fi.

There is step-free level access throughout all areas, this may include the use of a lift.
Access throughout may include doors permanently held open.
The flooring is shiny.
There is a high visual contrast between the walls and floor in the majority of walkways.
There may be background noise.
Wayfinding signage is provided.
The colour, design and typeface of signs is consistent throughout.
Seating available in the walkways includes: chairs with armrests, chairs without armrests and high stools.
Lighting levels were even at the time of the survey, with unshaded light sources.

The lift surveyed is located past the main reception on the left hand corridor.
The distance from the main entrance is 21m.
The most accessible route to the lift has step-free level access.
Floors LG, G, 1, 2, 3, 4 and 5 are accessed by this lift.
The lift door has a high visual contrast.
The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
Some of the external lift controls are at a suitable height for a wheelchair user.
The lift door opening width is 134cm.
The internal dimensions of the lift are 150cm (width) x 263cm (depth).
The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
The majority of the internal controls are at a suitable height for a wheelchair user.
Internally the lift has: a visual floor indicator and an audible announcer.
Lighting levels were low at the time of the survey.
There are other lifts available at this location which are of a similar size.

The lift surveyed is located opposite the Main Outpatients Reception.
The distance from the Outpatients Entrance is 15m.
The most accessible route to the lift has step-free level access.
The ground and first floors are accessed by this lift.
The lift door has a high visual contrast.
The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
All of the external lift controls are at a suitable height for a wheelchair user.
The lift door opening width is 123cm.
The internal dimensions of the lift are 150cm (width) x 236cm (depth).
The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
All of the internal lift controls are at a suitable height for a wheelchair user.
Internally the lift has: a visual floor indicator and an audible announcer.
Lighting levels were low at the time of the survey.
There are other lifts available at this location which are of a similar size.

The stairs surveyed are located past the main reception and straight ahead, on the left hand corridor.
There is a single manual door to access the stairwell.
Floors LG, G, 1, 2, 3, 4, 5 can be accessed by these stairs.
There are 20+ steps between floors.
The steps are clearly marked and have handrails on both sides.
The handrails are easy to grip.
The handrails cover the flight of stairs throughout its length.
The handrails extend horizontally beyond the first and last step.
The height of the steps is between 15cm and 18cm.
The height of the highest step is 18cm.
The depth of the steps is between 30cm and 45cm.
Lighting levels were even at the time of the survey, with unshaded light sources.

The stairs surveyed are located opposite the main Outpatients reception.
The ground floor and first floor can be accessed by these stairs.
There are 20+ steps between floors.
The steps are clearly marked and have handrails on both sides.
The handrails are easy to grip.
The handrails cover the flight of stairs throughout its length.
The handrails do not extend horizontally beyond the first and last step.
The height of the steps is between 15cm and 18cm.
The height of the highest step is 17cm.
The depth of the steps is between 30cm and 45cm.
The steps have open risers.
Lighting levels were even at the time of the survey, with unshaded light sources.