Access Guide
Hotel Parking
- The hotel does have its own parking facilities.
- The car park is located at the front and left side of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 3 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 237cm x 470cm.
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
- There are no parking charges for the car park.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is tarmac.
- There is not a road to cross between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 2m from the main entrance.
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Comments
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- There is one Blue Badge parking bay approximately 5m from the Thames Suite Conference Facilities entrance.
- There are four electric vehicle charging points in the hotel car park.
- Speak to reception to begin charging.
- Charging fees and a maximum charging time applies to non-resident guests.
Outside Access (Thames Suite Entrance)
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Entrance
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- This information is for the entrance located round the left side of the building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'THAMES SUITE'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- A key card is required for access at this entrance.
- The height of the key card reader is 140cm.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the opening is 134cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the opening is 134cm.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'RECEPTION'.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 116cm (3ft 10in).
- There is not an intercom.
- The main door(s) open(s) automatically (away from you).
- The door(s) is/are double width.
- The width of the opening is 130cm.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the opening is 128cm.
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Ramp/Slope
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- The ramp/slope is located in front of the main entrance.
- The gradient of the ramp/slope is slight.
The Bull Hotel to The Thames Suite
- This section describes the internal route from The Bull main entrance to the Thames Suite.
- From The Bull main entrance, head left, then turn to the right.
- There is a slope.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There are no handrails at the ramp.
- The width of the ramp/slope is 120cm.
- The lighting levels at the ramp/slope are good.
- Follow the corridor and pass through the door.
- The door opens towards you (pull).
- The door is single width with a locked extension leaf.
- The door may be difficult to open.
- The width of the opening is 84cm.
- Follow the corridor ahead then turn to the right, and the internal entrance to the Thames Suite is ahead.
- There is a ramp/slope before this entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There are no handrails at the ramp.
- The width of the ramp/slope is over 150cm.
- The lighting levels at the ramp/slope are good.
- The entrance door is clearly signed.
- The entrance is signed with 'THAMES SUITE'.
- The doors open away from you (push).
- The doors are double width.
- The doors are permanently held open.
- The width of the opening is 180cm.
Lobby (Eton Lounge)
- The type of flooring in the lobby is carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- Seating in the lobby includes; sofas, bar stools, seats without armrests and armchairs.
- The lighting levels are moderate to good.
- Wayfinding signage is provided.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the lobby area.
- Wayfinding signage is clearly presented/easy to read.
- Dementia friendly signage is not provided.
- This lobby does not play background music in public areas.
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Comments
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- The Eton Lounge contains a bar (photograph 4), which can be opened for specific events.
- The height of the bar counter is 108cm.
Inside Access (Conference Facilities)
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Access and Circulation
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- There is step-free access throughout the majority of the venue.
- There is not a/are not door(s) in corridors/walkways which have to be opened manually.
- Handrails with a rounded or oval profile are provided in some corridors/walkways.
- The type of flooring throughout is carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is high colour contrast between the walls and floor in the majority of corridors/walkways.
- There are no seats/chairs at regular intervals.
- The lighting levels are moderate to good.
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Signage
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music/sound.
- There is a hearing assistance system.
- The system is a portable loop.
- The portable loop can be obtained from The Bull Hotel reception.
- Staff are trained to use the hearing system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 03/05/2023.
- The hearing loop was working at the time of testing.
Event Room(s) / Space(s) (Thames Suite)
- The room surveyed was the Thames Suite.
- The Thames Suite is located on the ground floor of the Thames Suite building..
- There is wayfinding signage for the room.
- There is clear signage for the room(s) (on or near the door).
- There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
- Hilton Team Members can provide assistance getting to the room(s)/space(s).
- The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 170cm.
- The colour contrast between the external door and wall is medium.
- The colour contrast between the internal door and wall is medium.
- There is a portable hearing assistance system available for the room.
- There is sufficient space for a wheelchair user to turn within the room.
- There are no potential trip hazards within the room.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
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Comments
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- The Thames Suite can be divided into three separate rooms, the Marlow Room, Sonning Room and Henley Room, each with its own entrance.
- The entrance surveyed is the Marlow Room entrance.
- The layout of the room varies depending on the function or event taking place.
Event Room(s) / Space(s) (Buckingham Suite)
- The room surveyed was the Buckingham Suite.
- The Buckingham Suite is located on the ground floor of the Thames Suite building..
- There is wayfinding signage for the room.
- There is clear signage for the room(s) (on or near the door).
- There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
- Hilton Team Members can provide assistance getting to the room(s)/space(s).
- The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 170cm.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
- There is a portable hearing assistance system available for the room.
- There is sufficient space for a wheelchair user to turn within the room.
- There are no potential trip hazards within the room.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
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Comments
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- The Buckingham Suite can be divided into four separate rooms, the Fulmer Room, Denham Room, Penn Room, and Iver Room, each with its own entrance.
- The entrance surveyed is the Fulmer Room entrance.
- The layout of the room varies depending on the function or event taking place.
Event Room(s) / Space(s) (Bulstrode Suite)
- The room surveyed was the Bulstrode Suite.
- The Bulstrode Suite is located on the ground floor of the Thames Suite building..
- There is wayfinding signage for the room.
- There is clear signage for the room(s) (on or near the door).
- There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
- Hilton Team Members can provide assistance getting to the room(s)/space(s).
- The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 172cm.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
- There is a portable hearing assistance system available for the room.
- There is sufficient space for a wheelchair user to turn within the room.
- There are no potential trip hazards within the room.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
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Comments
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- There is a bar in the Bulstrode Suite which can be opened according to requirements.
- The layout of the room varies depending on the function or event taking place.
Event Room(s) / Space(s) (Chalfont Suite)
- The room surveyed was the Chalfont Suite.
- The Chalfont Suite is located to the right from The Bull main entrance, opposite the Conservatory Lounge..
- There is wayfinding signage for the room.
- There is clear signage for the room(s) (on or near the door).
- There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
- Hilton Team Members can provide assistance getting to the room(s)/space(s).
- The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 156cm.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
- There is a portable hearing assistance system available for the room.
- There is sufficient space for a wheelchair user to turn within the room.
- There are no potential trip hazards within the room.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
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Comments
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- The Chalfont Suite can be divided into three separate rooms, the Chesham Room, Amersham Room, and Latimer Room, each with its own entrance.
- The entrance surveyed is the Chesham Room entrance.
- The layout of the room varies depending on the function or event taking place.
Toilet with Adaptations (Thames Suite - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- The accessible toilet was out of use at the time of the survey.
- This accessible toilet is located to the left from the Thames Suite entrance, through the door to the Gents/Disabled toilet area, then straight ahead.
- This accessible toilet is approximately 5m (5yd 1ft) from the Thames Suite entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 85cm (2ft 9in).
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 143cm x 183cm (4ft 8in x 6ft).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 75cm (2ft 6in).
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is medium.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is medium.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and general waste (with lid) disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf does not have the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 99cm.
- The shelf is located where it is reachable.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 89cm (2ft 11in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
- The wash basin tap type is lever mixer.
- There is not a wall fixed soap dispenser.
- There is no soap available.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 92cm (3ft).
- The contrast between the hand dryer and the wall is medium.
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Comments
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- The outer door to the Gents/Disabled toilet area opens away from you (push), and may be difficult to open.
- The open width of this door is 84cm.
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Comments
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- The outer door to the Gents/Disabled toilet area opens away from you (push), and may be difficult to open.
- The open width of this door is 84cm.
Standard Toilet(s) (Thames Suite)
- Standard toilet facilities are available.
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Toilet Facilities
View
- The female toilet is located to the right from the Thames Suite entrance.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 5m from the Thames Suite entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 84cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.
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Toilet Facilities 2
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- The male toilet is located to the left from the Thames Suite entrance.
- There is step-free access to the toilet(s).
- The standard toilet(s) is/are approximately 5m from the Thames Suite entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 84cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.
Related Access Guides
- To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
- The Bull link (new tab) - click here