You are on Summary. Skip to the next section.

Summary

• The venue is in a pedestrian area.
• Services/facilities within the venue include the office spaces for various business from the ground to the fifth floor. These spaces are leased out and are within the occupier's demise, with some floors empty at time of survey. There is underground parking, changing rooms, toilets, and showers on the basement floor. Due to the lack of occupancy on some floors, which were locked, only some floors were surveyed; however, the layouts of the upper floors are identical.
• Services / facilities within the grounds include the central boulevard which is located between The WestWorks and MediaWorks. There are places to eat and drink around the edge of the area, with bench seating provided. Events may take place during certain times of the year.
• For the The WestWorks AccessAble Access Guide please click here (new tab).
• For the Central Boulevard AccessAble Access Guide please click here (new tab).

You are on Opening Times. Skip to the next section.

Opening Times

• The building is open 24 hours via swipe card.

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• Comments View
  • There are various businesses within MediaWorks who welcome visitors during differing opening hours. These are generally Monday to Friday but are dependent on each private business.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • White City Place is located to the northern side of Shepherd's Bush in the London Borough of Hammersmith and Fulham. Westway (A40) is located to the north and runs parallel to White City Place. The Harlesden, White City (A40) junction on Westway (A40) onto Wood Lane (A219) is the closest main road intersection to the site. From that junction, the car park entrance, or closest bays, are reached by turning off Wood Lane onto South Africa Road and then onto Dorando Close. White City is located within the Ultra Low Emission Zone, so charges apply at all times for non-compliant vehicles.
  • Parking in the area is very limited; however, there are various means of public transport located nearby. The vehicular site entrance is located on Dorando Close, off South Africa Road. Parking is only available to staff members and vehicular registration recognition is used at the gates. Any changes to this are pre-arranged via the ‘Parkable’ app. The closest standard on-street parking bays to White City Place are located on Dorando Close. There isn’t a public car park located nearby to White City Place. The closest is at the Westfield shopping centre over 0.5 miles away. There are Blue Badge bays available.
  • For more information on London traffic please click here (opens new tab).
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • There are 2 bus stops located along Wood Lane (A219) to the east of White City Place. Bus routes 72, 95, 220, 272, and 283 travel along Wood Lane. It is also served by the night bus route N72. All London buses have ramp access and dedicated spaces for wheelchair users.
  • For more information on TfL Buses please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Shepherd's Bush.
  • Shepherds' Bush Station is located approximately 1.2 miles from White City Place. It is served by Overground and Southern services to Stratford, Clapham Junction, Watford Junction, and East Croydon.
  • For more information on TfL Underground please click here (opens new tab).
  • For more information on Southern Railway please click here (opens new tab).
• By Underground View
  • The nearest underground station is White City.
  • The nearest step-free underground station is Hammersmith or Wood Lane.
  • White City has stepped access and is located approximately 0.3 miles from White City Place. There are Central Line services to Ealing Broadway, Epping, West Ruislip, Northolt, North Acton, Newbury Park, Hainault, and Loughton. Wood Lane is served by the Circle, and Hammersmith and City Lines. There are 15mm high steps and 95mm wide gaps from platform to train. It is approximately 0.7 miles from White City Place, with the access point on the eastern side of Wood Lane. Hammersmith is the closest step-free station to White City; however, it is approximately 2 miles away. It served by the Circle, Hammersmith and City, Piccadilly, and District Lines.
  • For more information on TfL Undergound please click here (opens new tab).
• Useful Links View
  • Please use the TfL journey planner for details of the most suitable routes. The planner can be filtered by options such as step-free routes or maximum walking distances.
  • To view the web page described above click here (opens in new tab).
  • The TfL website has links to the TfL accessibility guides, including large print maps and audio guides to order or download.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are not available.
• There are not mobility aids available.
• There is not a designated place of safety which can be used by people who may feel scared or at risk.

You are on Location of Toilet/Changing Facilities. Skip to the next section.

Location of Toilet/Changing Facilities

• Accessible toilet facilities are located on the basement floor within the changing rooms, and from the ground floor to the fifth floor within the northern and southern cores.
• Female and male standard toilet facilities are located on the basement floor within the changing rooms..
• Shared standard toilet facilities are located from the ground floor up..

You are on On Street Parking (Dorando Close). Skip to the next section.

On Street Parking (Dorando Close)

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• On Street Standard Parking View
  • Standard on street parking is available.
  • The on street standard parking bay(s) is/are located on Dorando Close.
  • The standard parking bays along Dorando Close have a maximum stay of 8 hours. It can be paid by phone or machine. There is a raised level crossing across Dorando Close by the second access point to White City Place. This can be used to bypass the kerb by the on-street parking, as shown in photograph 3.

You are on Parking (Underground Car Park). Skip to the next section.

Parking (Underground Car Park)

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• Parking View
  • The venue have shared parking facilities.
  • The venue shares another venues parking facilities.
  • The car park is located underneath the MediaWorks and Broadcast Centre, accessed via Dorando Close.
  • The car park type is underground.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 220cm (7ft 3in).
  • The car park does have a barrier control system.
  • The car park surface is concrete.
  • Clearly marked/signposted parent and child parking bays are not available.
  • The spaces within the car park are numbered and are allocated on that basis. This is controlled by vehicular registration at the gates on Dorando Close. The car park is divided from the Broadcast Centre's parking but both use the same entrance.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm (7ft 10in x 15ft 9in).
  • The Blue Badge parking bays have a marked zone to one side but not at the rear.
  • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
  • Parking is only available for staff members. This is organised via the 'Parkable' App where employees add their registration number to their account. The gates at the end of Dorando Close can then be passed to reach the car park. There are attendees working by the gates in case of any issues (photographs 1-3).
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is concrete.
  • There are ramps or singular steps that are used to access the lift lobbies from the basement.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).
• Comments View
  • There are 2 separate bicycle storage areas in the car park, one which also has toilets and changing rooms next to it (photographs 10 and 11).
  • There is an Amazon locker within the car park with controls up to 100cm high and a touch screen from 110cm to 130cm high (photograph 12).

You are on Electric Vehicle Charging Points (Underground Car Park). Skip to the next section.

Electric Vehicle Charging Points (Underground Car Park)

• There is a/are electric vehicle charging point(s) available.
• The provider of the charging point(s) is SecuriCharge:EV 7.2kw (Autolas).
• The electric vehicle charging point(s) is/are located within the basement car park, close to the southern lift and staircase (Core 2).
• These charging units are for Autolas company employees only, and usage must be arranged through them.
• There is/are 2 electric vehicle charging point(s).
• The electric vehicle charging bay(s) is/are clearly marked and signposted.
• The dimensions of the electric vehicle charging bay(s) surveyed are 226cm x 481cm.
• The charging point(s) is/are located to the front as you approach the bay(s).
• The height of the electric vehicle charging point controls/screen is 126cm.
• The height range of the electric vehicle charging point nozzle slot is 120cm to 140cm.
• Payment signs are not provided.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front, on the eastern side of the building.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'The MediaWorks'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 120cm (3ft 11in).
  • A key card is required for access at this entrance.
  • The height of the key card reader is 100cm.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are single width.
  • The width of the opening is 85cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a member of staff available for assistance at this entrance.
• Lift View
  • There are 2 revolving doors at this entrance, which can move automatically. They are 109cm wide.

You are on Outside Access (Rear Entrance - Access to Outdoor Seating). Skip to the next section.

Outside Access (Rear Entrance - Access to Outdoor Seating)

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• Entrance View
  • This information is for the entrance located on the ground floor to the rear of the building, on the western side.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 117cm (3ft 10in).
  • A key card is required for access at this entrance.
  • The height of the key card reader is 95cm.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are single width.
  • The width of the opening is 108cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Comments View
  • There is a push-button to exit through the automatic, single door which is 93cm high.
  • There is automatic revolving door at this entrance which is 109cm wide.

You are on Outdoor Seating. Skip to the next section.

Outdoor Seating

• The outdoor seating is located to the rear/western side of the building.
• There is step-free access to the outdoor seating.
• There are also bench seats.
• All chairs are permanently fixed.
• No chairs have armrests on both sides.
• The type of flooring in this area is tiles and concrete.
• The flooring consists of large pavers, metal grills, wooden planks, and block paving. There is a central water feature, with various level crossing points which are 80cm wide (photograph 4). There are various benches which are 46cm high. There are steps or a ramp to the rear of the area; however, these only lead to a fire exit gate (photographs 8 and 9). The ramp has a slight gradient but is very long. The 6 steps are well marked, are 33cm deep, have tactile paving at the top and bottom, and have rounded handrails on both sides which extend horizontally.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located on the ground floor, directly ahead from the main entrance.
  • The reception point is approximately 15m (16yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is 75cm.
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • There is not a hearing assistance system at the reception point.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Background music is played throughout this area.
  • The type of flooring in the reception area is tiles.
• Reception Seating Area View
  • There is a seating area close to the reception point.
  • Access to the seating area is unobstructed.
  • There are armchairs available.
  • There is sufficient space for a wheelchair user to use the seating area.
  • There are security barriers located to either side of the reception desk, to access the lifts or stairs to the upper floors (photographs 5-7). There are standard barriers which are 51cm wide and wider barriers which are 90cm wide. The key-card readers are on top of the barriers and are 97cm high.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access throughout the building via lift(s).
• Circulation View
  • There are not doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is tiles.
  • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • There is high colour contrast between the walls and floor in all corridors/walkways.
  • There is a mixture of seating with and without armrests at regular intervals.
  • The lighting levels are good.
  • Access to other floors/levels is via stairs and lift.
• Signage View
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is limited signage within the building, with some by the main entrance and lifts.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does play background music in public areas.
  • Music is played in the ground floor lobby by reception. Some of the privately leased areas may play music.
  • There is not a hearing assistance system in the public areas of the building.
  • There are various seats in the lobby, as well as a large table that is 71cm high (photographs 3 and 4). The upper floors are partially empty (photographs 5-7).

You are on Toilet with Adaptations (Ground Floor Reception - Left-hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor Reception - Left-hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located close to reception and the main entrance. There is a single, heavy door that is 83cm wide before the cubicle (photograph 1).
  • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is low.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 80cm (2ft 7in).
  • The contrast between the internal door and wall is medium.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 179cm x 217cm (5ft 10in x 7ft 1in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 115cm (3ft 9in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 103cm (3ft 5in).
  • The contrast between the toilet roll holder and the wall is medium.
  • The lighting levels are moderate to good.
  • The contrast between the walls and floor is medium.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with lid) disposal units.
  • There is not a/are not coat hook(s).
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 115cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 120cm (3ft 11in).
  • The contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.

You are on Toilet with Adaptations (Ground Floor Core 2 - Left-hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor Core 2 - Left-hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the ground floor, by the Core 2/southern lifts and stairs.
  • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is low.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 88cm (2ft 11in).
  • The contrast between the internal door and wall is low.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 175cm x 198cm (5ft 9in x 6ft 6in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 115cm (3ft 9in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 98cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is high.
  • The lighting levels are good.
  • The contrast between the walls and floor is medium.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 170cm from the floor.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 115cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 90cm (2ft 11in).
  • The contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.
• Comments View
  • There is a similar accessible toilet by the Core 1/northern stairs and lift on the ground floor.

You are on Other Floors (Core 2). Skip to the next section.

Other Floors (Core 2)

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• Stairs View
  • The stairs are for public use.
  • The stairs are located to the south-eastern side of the building.
  • The stairs are approximately 35m from the main entrance.
  • Signs indicating the location of the stairs are not available from the entrance.
  • There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
  • There are 2 single, manual doors to enter the stairwell, which are 86cm wide. There are key-card readers which are 91cm high or push-buttons to exit which are 88cm high. There is ramped or stepped access from the basement floor.
  • The floors which are accessible by stairs are B, G, 1, 2, 3, 4, 5.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 27cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are good.
• Comments View
  • The Core 2 staircase is shown in photographs 1-7.
  • Core 1 has an identical set of stairs to Core 2, both of which can be accessed from either side of the reception desk on the ground floor.
  • There are also Atriums 1-3 which provide stepped access from floors 1 to 5. These were locked at time of survey (photographs 8 and 9).
  • Cores 3-6 have staircases to the rear of the building which are within the occupier's demise. Therefore, these are not covered in the survey.
  • Cores 4 and 5 cover floors G-5, and Cores 3 and 6 cover floors B-5.

You are on Lift (Core 1/Northern Lifts (A-D)). Skip to the next section.

Lift (Core 1/Northern Lifts (A-D))

• There is a lift for public use.
• The lift is located on the northern side of the building - Core 1.
• The lift is clearly visible from the entrance.
• The lift is approximately 35m (38yd 10in) from the main entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are B, G, 1, 2, 3, 4, 5.
• There are manual, double doors which may be difficult to open to access the lift lobby on the basement floor and from the first floor upwards.
• On the basement floor there are double doors with an intercom 120cm high or a key-card reader 92cm high (photograph 8). From the first floor upwards, the lift lobbies have double, glass dooes (photograph 9). There is stepped or ramped access to the doors on basement level.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is high.
• The colour contrast between the external lift control plate and the wall is High.
• The clear door width is 111cm (3ft 8in).
• The dimensions of the lift are 191cm x 136cm (6ft 3in x 4ft 6in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting levels in the lift are good.
• There is a/are similar lift(s) available.

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• Comments View
  • The lifts are controlled by the panel outside the lift, with no internal controls to select floors. Users select the floor and wait to be told which lift (A-D) they shall use. The panel is shown in photograph 5.
  • There is a wheelchair symbol to the bottom of the panel. Pressing this means there is an audible announcer as well as the visual floor indicator. It directs the user to the location of the lift.
  • The lifts have a weight limit of 1250kg.
  • There are identical lifts on the southern side/Core 2 as shown in photograph 10.

You are on Lift (Firefighters Lift). Skip to the next section.

Lift (Firefighters Lift)

• There is a lift for public use.
• The lift is located on southern side/Core 2 of the building.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 40m (43yd 2ft) from the main entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are B, G, 1, 2, 3, 4, 5.
• There are manual, single doors which may be difficult to open to access the lift lobby on all floors.
• There are 2 single, manual doors to enter the stairwell, which are 82-86cm wide. There are key-card readers which are 91cm high or push-buttons to exit which are 88cm high. There is ramped or stepped access from the basement floor.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are not within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is low.
• The colour contrast between the external lift control plate and the wall is High.
• The clear door width is 1100cm (36ft 1in).
• The dimensions of the lift are 157cm x 139cm (5ft 2in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting levels in the lift are low to moderate.
• There is a/are similar lift(s) available.

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• Comments View
  • There is a refuge point with an intercom 107cm high.
  • External controls are up to 115cm high.
  • There is an identical lift on the northern side/Core 1.
  • They can be used by staff as well as the main north/south lifts.

You are on Ramp(s) / Slope(s) and Step(s) (Access to Core 2/South: Lifts and Stairs). Skip to the next section.

Ramp(s) / Slope(s) and Step(s) (Access to Core 2/South: Lifts and Stairs)

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• Ramp / Slope View
  • There is a ramp/slope located to the right of the entrance to the lifts and stairs on the basement level.
  • The ramp/slope is used to access The ramp is used to access the Core 2 south lifts, staircase, and firefighter lift.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the left going up the ramp.
  • The lighting levels at the ramp/slope are good.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • There is a/are step(s) located to the left of the entrance to the Core 2 lifts and stairs.
  • The step(s) is/are used to access The step is used to access the Core 2 south lifts, staircase, and firefighter lift.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are good.
  • The step appears clearly marked from one direction, but not when descending due to lack of paint on the nosing (photograph 3). There is a very similar ramp and step to access the Core 1/ Northern lifts, stairs, and firefighters lift (photographs 4-7). The ramp is slightly steeper and qualifies as steep due to its 3m length.

You are on Entrance (Basement - Access to Bicycle Storage/ Changing rooms). Skip to the next section.

Entrance (Basement - Access to Bicycle Storage/ Changing rooms)

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• Entrance View
  • This information is for the entrance located on the basement level, within the car park.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • A key card is required for access at this entrance.
  • The height of the key card reader is 95cm.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the opening is 110cm.
• Lift View
  • The entrance provides access to the bicycle racks and changing rooms to one side. The push-button to exit is 95cm high. There is no signage for the changing rooms on the gate. There is another bicycle storage area with a similar gate, which is 100cm wide (photograph 2).

You are on Entrance (Changing Rooms - Basement). Skip to the next section.

Entrance (Changing Rooms - Basement)

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• Entrance View
  • This information is for the entrance located on the basement level, to the rear of the car park.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • A key card is required for access at this entrance.
  • The height of the key card reader is 107cm.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the opening is 78cm.
  • The push-button to exit is 92cm high.
• Ramp/Slope View
  • The ramp/slope is located immediately beyond the entrance door.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The lighting levels at the ramp/slope are good.

You are on Toilet with Adaptations (Basement - Left Hand Transfer with Shower). Skip to the next section.

Toilet with Adaptations (Basement - Left Hand Transfer with Shower)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the basement floor, outside the standard male and female changing rooms.
  • This accessible toilet is approximately 6m (6yd 1ft) from the changing rooms entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 88cm (2ft 11in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is low.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 237cm x 249cm (7ft 9in x 8ft 2in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 171cm (5ft 7in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush, however it is not on the transfer side (on top of the cistern).
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • The toilet has a backrest.
  • There is a lid attached to the toilet seat.
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 47cm (1ft 7in).
  • The contrast between the toilet roll holder and the wall is low.
  • The lighting levels are good.
  • The contrast between the walls and floor is high.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 105cm and 140cm from the floor.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 99cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is low.
  • There is not a hand dryer.
• Accessible Shower View
  • The shower does have an unobstructed minimum 150cm x 150cm turning space.
  • There is not a shower unit with a detachable shower head.
  • The shower head height is fixed.
  • The height of the shower head is 205cm (6ft 9in).
  • There is a flip-down/tip-up seat for the shower.
  • The seat/chair is not height adjustable.
  • The height of the flip-down/tip-up or fixed seat is 49cm (1ft 7in).
  • Horizontal and/or dropdown rails are available on both sides of the shower seat.
  • The colour contrast between the shower rails and wall is high.
  • There is a vertical grab rail for the shower.
  • The colour contrast between the vertical grab rail(s) for the shower and wall is high.
  • There is an emergency alarm for the shower.
  • The emergency pull cord alarm is fully functional.
• Comments View
  • There is a flip-down seat for drying after the shower, which is 48cm high (photograph 8).
  • The shower controls are 105cm high and there is no curtain.

You are on Toilet with Adaptations (Core 4/South: Fourth Floor- Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Core 4/South: Fourth Floor- Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the fourth floor by the South/Core 2 lifts and stairs.
  • This accessible toilet is approximately 15m (16yd 1ft) from the South/Core 2 lifts.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is low.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 87cm (2ft 10in).
  • The contrast between the internal door and wall is low.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 178cm x 198cm (5ft 10in x 6ft 6in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 115cm (3ft 9in).
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 95cm (3ft 1in).
  • The contrast between the toilet roll holder and the wall is high.
  • The lighting levels are good.
  • The contrast between the walls and floor is medium.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with lid) disposal units.
  • There is not a/are not coat hook(s).
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 115cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 90cm (2ft 11in).
  • The contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.
• Comments View
  • The accessible toilets in Core 2/South are identical from the first to the fifth floor.

You are on Toilet with Adaptations (Core 1/North: Fourth Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Core 1/North: Fourth Floor - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the fourth floor by the Core 1/northern lifts and stairs.
  • This accessible toilet is approximately 15m (16yd 1ft) from the lifts.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is low.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 88cm (2ft 11in).
  • The contrast between the internal door and wall is low.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 177cm x 201cm (5ft 10in x 6ft 7in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 115cm (3ft 9in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 104cm (3ft 5in).
  • The contrast between the toilet roll holder and the wall is high.
  • The lighting levels are good.
  • The contrast between the walls and floor is low.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with lid) disposal units.
  • There is not a/are not coat hook(s).
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 70cm (2ft 4in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 120cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 93cm (3ft 1in).
  • The contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.
• Comments View
  • The accessible toilets in the northern/Core 1 are similar from the first to fifth floor.

You are on Standard Changing Room (Male and Female). Skip to the next section.

Standard Changing Room (Male and Female)

• There is a/are standard changing room(s) available.
• The standard changing room(s) surveyed is/are located on the basement level, to the rear of the car park.
• The standard changing room(s) is/are approximately 7m (7yd 1ft) from the changing rooms entrance.
• There is level access to the standard changing room(s).

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• Comments View
  • The male and female changing rooms are mirror images of each other.
  • The benches are 46cm high and there are flashing fire alarms.
  • The sinks are 90cm high and there are counters of a similar height with hairdryers.
  • There are toilets, showers, and lockers.
  • There is a help point with an intercom in both changing rooms (photograph 6).

You are on Standard Shower (Male and Female Changing Rooms). Skip to the next section.

Standard Shower (Male and Female Changing Rooms)

• The shower facilities are located within the changing rooms on basement level.
• The shower facilities are approximately 15m from the changing rooms entrance.
• There is step-free access to the shower facilities.
• There is no signage on or near the shower door.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 69cm.
• The contrast between the external door(s) and wall(s) is low.
• The contrast between the internal door(s) and wall(s) is low.
• The lighting levels are good.
• The lighting is activated by a sensor.
• There is step-free access.
• The coat hooks in the cubicles are 177cm high. The benches are 44cm high.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located on the fourth floor, within Core 2.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 15m from the Core 2 lifts.
  • The colour contrast between the external toilet door(s) and wall(s) is low.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
  • There is a/are dropdown rail(s) on the left as you face the ambulant toilet(s).
  • There are additional ambulant cubicles with differing rail configurations.
  • The height of the wash basin(s) is 87cm.
  • The wash basin(s) tap type is lever.
  • Lighting levels are good.
  • There is an ambulant toilet with a different configuration on the northern/Core 1 side of the fourth floor (photograph 6). The drop-down rail and horizontal grab rail are on opposite sides. The toilets are identical from floors 1 to 5. The toilets on the ground floor do not have an ambulant toilet. There is a first aid room on the ground floor.
• Toilet Facilities 2 View
  • The female and male toilets are located within the changing rooms on the basement floor.
  • There is step-free access to the toilet(s).
  • The standard toilet(s) is/are approximately 15m from the changing rooms entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is low for female and high for male.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 90cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.
  • The toilets are shown in photographs 8-12.