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Allen & Harris - Witney

54 Market Square, Witney, Oxfordshire, OX28 6AF

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Access Guide

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Alternative Services

  • This branch and the business is committed to making the services they offer accessible to all customers.
  • As well as in-person appointments at their office, they can adapt to your needs and requirements by using phone calls, email or video calls – whichever works best for you and your circumstances.
  • If you’d rather see them face-to-face in your own home, they can always accommodate that too.
  • In each branch a portable hearing loop is available on request with 48 hours notice.
  • To find out more or if you have any further questions, please contact your local branch.

Branch Information

  • For contact details, opening times, and services available in this branch, please click here to visit the Witney branch page on their website (opens in a new tab).
  • This branch is located in/on a main shopping street/area.
  • Help and Assistance View
    • There is not a colleague trained in British Sign Language.
    • The alternative formats documents can be provided in include; audio on request.

Public Transport and Parking

  • The nearest train station is Finstock.
  • The branch does not have its own car park.
  • There are no parking facilities available at the branch.
  • On Street Parking View
    • Standard on street parking is available (within approximately 50m of the branch).
  • Public Car Parks View
    • Public parking is available within approximately 200m of the branch.
    • The public parking facilities located close to the branch include: Witney Short Stay Car Park.

Approach

  • The surface of the approach is stone/concrete tiles and block paving.
  • The approach surface is uneven in places.

Outside Access

  • This information is for the entrance located at the front of the building on Market Square.
  • There is external signage.
  • There is ramped/sloped and stepped access at this entrance.
  • Entrance View
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with the immediate surroundings.
    • This entrance may be locked but a member of staff will unlock it to allow entry.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 103cm (3ft 5in).
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 85cm.
  • Ramp/Slope View
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a/are not handrail(s) at the ramp.
  • Step(s) View
    • The step(s) is/are located at the main entrance threshold.
    • There is/are 2 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 10cm.
    • The depth of the step(s) is/are not between 30cm and 45cm.
    • The depth of the step(s) is 23cm.
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • Immediately on entering the branch there is a short slight incline located under the dark entrance mat.

Inside the Branch

  • There is not step-free access throughout the branch.
  • The type of flooring in the branch is carpet.
  • The lighting levels are good.
  • There is not a waiting area available in the branch.
  • Seating can be provided for customers while they wait.
  • Seating in the branch includes; chairs with no armrests and adjustable chairs with wheels and armrests.

Desk(s)

  • There is/are 3 desk(s) in the branch.
  • The desk(s) is/are located straight ahead from the main entrance and then to the left and right of the branch.
  • The nearest desk is approximately 4m from the entrance.
  • The desk(s) is/are is clearly visible from the entrance.
  • There is stepped access to some of the desks.
  • There is a clear unobstructed route to the desk(s).
  • Desk Features View
    • There are not screens, windows, TVs or mirrors in front of or behind the desk(s) which could adversely affect the ability of someone to lip read.
    • The desk(s) is/are not placed in front of a plain background.
    • The lighting levels at the desk(s) are good.
    • The distance between the floor and the underside of the desk(s) is 70cm.
    • There is sufficient space to write or sign documents on the desk(s).
    • None of the desks have clear space under them.
    • There is not a hearing assistance system at the desk(s).
    • There is an additional partially screened desk to the left of the branch and up two steps which is used to provide mortgage services.

Level Change

  • There is a/are step(s) located in the centre of the branch.
  • The step(s) is/are used to access Mortgage Services.
  • There is/are 2 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the step(s) is 25cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are good.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for customer use.

Standard Toilet(s)

  • Standard toilet facilities are not available.