Skip to main content
The new name for DisabledGo

Crucible Theatre

55 Norfolk Street, Sheffield, S1 1DA

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.


About this venue

Originally opened in 1971, the Crucible reopened after a £15.3 million redevelopment in February 2010. The Crucible is the main stage for their in-house produced work as well as hosting the annual World Snooker Championships. The performance area is a thrust stage which extends into the auditorium, enabling the audience to watch action on three sides. No member of the audience is ever further than 22 metres from the stage. Sheffield Theatres Box Office is located here. In the lower foyer is an archive area featuring items from previous shows.

Access Guide

Show Easy Read

Introduction

  • Comments View
    • Services include:.
    • Ground Floor - studio and cafe.
    • First Floor - box office.
    • Second Floor - auditorium, red, orange, purple, green doors and bar.
    • Third Floor - blue door and adelphi room.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Sheffield.
  • There is not a tram stop within 150m (164yds) of the venue.

Opening Times (Box Office)

  • Monday 10:00 - 20:00.
  • Tuesday 10:00 - 20:00.
  • Wednesday 10:00 - 20:00.
  • Thursday 10:00 - 20:00.
  • Friday 10:00 - 20:00.
  • Saturday 10:00 - 20:00.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is NCP Arundal Gate.
    • The car park is located off Norfolk Street.
  • On Street Blue Badge Parking View
    • On street marked Blue Badge bays are available.
    • On street Blue Badge parking is located off Norfolk Street.
  • On Street Standard Parking View
    • Clearly signed and / or standard marked parking bays are not available.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • Sheffield Theatres work in partnership with Q-Park, to provide safe and secure parking in Q-Park’s Charles Street car park, located off Charles Street.
    • If you are using a Sat Nav please use the postcode S1 2NJ.
    • Audience members are entitled to a discount off parking for both evening and matinee performances.
    • The car park is over 400m from the theatre.

Outside Access (Main Entrance)

  • This information is for the entrance located to the front of the venue.
  • There is not level access into the venue.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 150cm (4ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open automatically.
    • The doors are double width.
    • The door opening is 160cm (5ft 3in) wide.
  • Comments View
    • The main entrance gives access to the 1st floor.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the entrance.
  • The ramp or slope is permanent.

Reception (Box Office)

  • The desk is 6m (6yd 1ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high (110cm+).
  • The desk has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is not level access to the service.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are medium.

Level Change (Crucible Bar and Accessible and Standard Toilets)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the bar and toilets.
  • The ramp or slope is permanent.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located leading to the bar and toilets.
  • There is / are 4 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are in the centre.
  • The ramp/slope does bypass the step(s).

Eating and Drinking (Crucible Bar)

  • The following information is for the bar.
  • The bar does not serve food.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 47m (51yd 1ft) from the lift.
  • The distance between the floor and the lowest table is 64cm (2ft 1in).
  • The distance between the floor and the highest table is 66cm (2ft 2in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Drinking straws are available.
  • Children are welcomed in the bar area.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located to the right as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3.
  • The lift is 14m (15yd 11in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 100cm x 220cm (3ft 3in x 7ft 3in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Theatre

  • There are designated spaces for wheelchair users.
  • Wheelchairs are left with the patron.
  • A companion may sit with you.
  • Companions sit alongside the patron.
  • It is 40m (43yd 2ft) from the designated seating area to the nearest accessible toilet.
  • This venue does provide audio described performances.
  • There is a hearing assistance system.
  • The hearing system is a headset.
  • Staff are trained to use the hearing system.
  • A deposit is not required for the sound enhancement system.
  • The rows suitable for hearing assistance systems are all rows.
  • There is a wheelchair to borrow.
  • To borrow a wheelchair,contact a member of staff.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.
  • Comments View
    • The designated seating is located in Row J seats 21, 22, 54 and 55, Row K seats 23, 25, 26, 40, 42 and 43, and Row L seats 23 and 41, where seats can be removed to accommodate a wheelchair.

Changing Places (Ground Floor)

  • Location and access View
    • The facility is located to the left of the lift on the ground floor.
    • The facility is 12m (13yd 4in) from the lift.
    • There is level access to the facility.
  • Dimensions and features View
    • You do not need a key for the facility.
    • The door opens inwards.
    • The width of the door is 86cm (2ft 10in).
    • The dimensions of the facility are 265cm x 305cm (8ft 8in x 10ft).
    • The facility changing bench height is adjustable.
    • The facility changing bench is free standing.
    • The length of the bench is 180cm (5ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers the changing bench and the toilet.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet has a transfer space on one side only.
    • The transfer space on the left as you face the toilet is 115cm (3ft 9in).
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided.
    • As you face the toilet the drop down rails are on the left.
    • The type of sink is fixed.
    • Wall mounted hand rails are available at the sink.
    • As you face the sink, rails are available on both sides.
    • Disposal facilities are available.
    • A privacy screen is not available.
    • Wide tear off paper roll is not available.
    • The facility has a non slip floor.
    • A functioning emergency alarm is available.

Toilet with Adaptations (Second Floor)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 54m (59yd 2in) from the lift.
    • The accessible toilet is located on the second floor.
    • There is not level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 275cm x 153cm (9ft x 5ft).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is higher than 95cm (3ft 1in).
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the grab rails and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Toilet with Adaptations (Third Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and tactile signage on or near the toilet door.
    • This accessible toilet is approximately 31m (33yd 2ft) from the lift.
    • This accessible toilet is located on the third floor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 77cm (2ft 6in).
    • The door is light.
    • The dimensions of the accessible toilet are 145cm x 220cm (4ft 9in x 7ft 3in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is higher than 95cm (3ft 1in).
    • There is not a mirror.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 80cm (2ft 7in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female Toilet(s) View
    • The female toilets are located to the left of the lift on the ground floor.
    • The female toilets are 14m (15yd 11in) from the lift.
    • Inside the venue, there is level access to the female toilet.
    • This is by lift.
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilets are located to the left of the lift on the ground floor.
    • The male toilets are 18m (19yd 2ft) from the lift.
    • Inside the venue, there is level access to the male toilet.
    • This is by lift.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the female standard toilet.
    • The height of the baby change table once extended is 82cm (2ft 8in).
    • Inside the venue, there is level access to the baby change facility.
    • This is by lift.
  • Comments View
    • Male and female standard toilets are also located on the second and third floors.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.