You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Council Information Point, housing services, social care services, library and a cafe.
• Related link Crystal Peaks Library.
• Http://www.disabledgo.com/access-guide/sheffield-city-council/crystal-peaks-library

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday Closed.
• Wednesday Closed.
• Thursday Closed.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• The venue is located within Crystal Peaks Centre.
• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• There is a tram stop within 150m (164yds) of the venue.
• The name of the nearest tram stop is Crystal Peaks.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

Collapse all Expand all

• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Crystal Peaks Shopping Centre.
  • The car park is located to the right of the venue.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open automatically.
• The doors are double width.
• The door opening is 140cm (4ft 7in) wide.

Collapse all Expand all

• Second set of doors View
  • There is a second set of doors.
  • The door(s) open automatically.
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 160cm (5ft 3in) wide.

You are on Reception. Skip to the next section.

Reception

• The desk is 10m (10yd 2ft) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height (77cm - 109cm).
• The desk has a low (76cm or lower) section.
• The lighting levels are.
• There is a hearing assistance system.
• The hearing system is available only on request.
• The type of system is a fixed loop.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The hearing system is available only on request.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Eating and Drinking (Cafe Shhhh). Skip to the next section.

Eating and Drinking (Cafe Shhhh)

• The following information is for the cafe.
• The bar does serve food.
• Full table service is available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 8m (8yd 2ft) from the main entrance.
• The distance between the floor and the lowest table is 74cm (2ft 5in).
• The distance between the floor and the highest table is 74cm (2ft 5in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

Collapse all Expand all

• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is written text and pictorial signage on or near the toilet door.
  • The accessible toilet is located to the left of the reception desk.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from reception.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 92cm (3ft).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 140cm x 320cm (4ft 7in x 10ft 6in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • It is not a push button style of alarm.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
• Baby Change Facilities View
  • Inside the venue, there is level access to the baby change facility.
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 85cm (2ft 9in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilets are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not generally on duty.
• This service can be requested.
• Home visits / services are not available.