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Mercure Sheffield Kenwood Hall Hotel & Spa

Kenwood Road, Sheffield, S7 1NQ

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Access Guide

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Introduction

Opening Times (Hotel)

  • Reception is staffed 24 hours per day.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Sheffield.
  • There is not a tram stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the left and right of the venue.
    • The car park type is open air/surface.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 590cm (11ft 10in x 19ft 4in).
    • The nearest Blue Badge bay is 15m (16yd 1ft) from the accessible entrance.
    • The furthest Blue Badge bay is 18m (19yd 2ft) from the accessible entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • There are 14 unmarked steps without handrails leading from the standard car park to the venue (photographs 5 and 6).
    • These steps can be avoided by a steep slope (photograph 7).

Outside Access (Accessible Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 116cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 95cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located to the right of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located to the left of the entrance.
    • There is/are 3 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • Photograph 3 shows the revolving door to the left of the accessible entrance.

Reception

  • The desk/counter is 6m (6yd 1ft) from the accessible entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is not level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • There are slight slopes with and without handrails throughout the corridors.

Eating and Drinking (Lounge Bar)

  • The following information is for the café/bar.
  • The café/bar is located ahead and to the right from the accessible entrance.
  • The bar does serve food.
  • Full table service is available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 15m (16yd 1ft) from the accessible entrance.
  • The distance between the floor and the lowest table is 36cm (1ft 2in).
  • The distance between the floor and the highest table is 107cm (3ft 6in).
  • The standard height for tables is 36cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • There is a shallow unmarked step without handrails leading to further seating (photograph 6).
  • Opening Times View
    • Monday 12:00 - 22:00.
    • Tuesday 12:00 - 22:00.
    • Wednesday 12:00 - 22:00.
    • Thursday 12:00 - 22:00.
    • Friday 12:00 - 22:00.
    • Saturday 12:00 - 22:00.
    • Sunday 12:00 - 22:00.

Eating and Drinking (Lake View Restaurant)

  • The following information is for the restaurant.
  • The restaurant is located ahead as you enter from the accessible entrance.
  • Full table service is available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 26m (28yd 1ft) from the accessible entrance.
  • The standard height for tables is 74cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • The height of the breakfast buffer bar is 88cm (photographs 5 and 6).
  • Opening Times View
    • Monday 18:30 - 21:00.
    • Tuesday 18:30 - 21:00.
    • Wednesday 18:30 - 21:00.
    • Thursday 18:30 - 21:00.
    • Friday 18:30 - 21:00.
    • Saturday 18:30 - 21:00.
    • Sunday 12:00 - 15:30.
    • Sunday 18:30 - 21:00.

Accessible Toilet (Reception)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 19m (20yd 2ft) from the accessible entrance.
    • This accessible toilet is located to the right of reception.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 89cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 172cm x 195cm (5ft 8in x 6ft 5in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 105cm (3ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary, non-infectious waste and general domestic waste disposal units.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 115cm (3ft 9in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within this accessible toilet.
    • The height of the baby change table once extended is 82cm (2ft 8in).

Accessible Toilet (Reception - Female Standard Toilets)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 24m (26yd 9in) from the accessible entrance.
    • This accessible toilet is located within the female standard toilets.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is not a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 77cm (2ft 6in).
    • The door is light.
    • The dimensions of the accessible toilet are 130cm x 170cm (4ft 3in x 5ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 103cm (3ft 5in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are poor.
  • Comments View
    • There is no accessible toilet in the male standard toilets.

Standard Toilet(s) (Reception)

Other Floors

  • Steps View
    • The floors which are accessible by stairs are L1, L2, G, 1, 2, 3.
    • There are 15+ steps between floors.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are further bedrooms.
  • Comments View
    • There are several staircases throughout the venue.
    • These staircases either have handrails on both sides or handrails to the left.
    • Some of the steps are clearly marked.

Lift

  • There is a lift for public use.
  • The lift is located to the right of reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 27m (29yd 1ft) from the accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 75cm (2ft 6in).
  • The dimensions of the lift are 142cm x 122cm (4ft 8in x 4ft).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Level Change (First Floor Rooms 430, 432 and 434)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located off the first floor corridor.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 120cm (3ft 11in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located off the first floor corridor, to the right of the ramp.
  • There is/are 5 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).
  • Comments View
    • There are 3 medium, clearly marked steps to the left of the ramp.
    • These steps have a handrail to the right (photograph 5).

Room

  • General Information View
    • There are 114 rooms in total.
    • There are 10 standard ground floor rooms.
    • There are 92 standard rooms on other floors.
  • Accessible Rooms View
    • There are accessible ensuite facilities.
    • There is / are 2 room(s) which has / have accessible ensuite facilities.
    • There is / are 1 adjoining room(s) available for carers.
  • Location and Access View
    • The accessible room viewed is 5m (5yd 1ft) from the lift.
    • There is level access from an accessible entrance.
    • No accessible rooms are located in a separate building from the main hotel.
  • Auxiliary Aids - General View
    • The number of accessible rooms with baths is 1.
    • The number of accessible rooms with wheel in showers is 1.
  • Ground Floor Standard Rooms View
    • There are standard rooms on the ground floor.
    • There is level access to ground floor rooms.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • Adjoining rooms are available.
  • Comments View
    • Not all of the standard bedrooms are accessible by lift.
    • An accessible bedroom was not available on the day of the survey.

Entrance (Leisure Club & Spa Internal Entrance)

  • This information is for the entrance located off the first floor corridor.
  • Entrance View
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 146cm.
  • Ramp/Slope View
    • The ramp/slope is located off the first floor corridor leading to the entrance.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • There is a handrail going up the left of the slope.
    • The slope is 120cm wide.

Entrance (Conference Centre Internal Entrance)

  • This information is for the entrance located beyond the leisure club & spa corridor.
  • Entrance View
    • There is step-free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 93cm.
  • Comments View
    • Access to the conference centre from the hotel is through the spa.

Garden and Lake

  • There is outdoor seating at the rear of the venue.
  • There are several sets of unmarked steps, without handrails throughout the gardens.
  • The gardens have paths with easy to steep slopes.
  • There is a stepped path leading to the lake (photographs 10 and 11).
  • This stepped path is very uneven.
  • The steps range from medium to deep.
  • Paths have a surface of block paving, gravel and tarmac.
  • Bench seating is available.

Additional Info

  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on the grassy areas around the venue.