Access Guide
Introduction
- The tram times vary, for more information about the tram running times please visit the supertram website.
Location
- The nearest train and bus stops will vary depending on where the tram stops.
Parking
- The parking will vary at each individual tram stop, please view the indivdual tram stop guides for more information.
Outside Access (Tram Entrance)
- This information is for the entrance located at the side of the tram.
- There is level access into the venue.
- The main door(s) open automatically.
- The doors are double width.
- The door opening is 130cm (4ft 3in) wide.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
-
Comments
View
- There are designated wheelchair spaces on the tram.
- There is priority seating available on the tram.
- There is 1 tram conductor on all trams and an extra conductor on peak services, who can provide assistance if needed.
- There are visual and audible announcements to announce the next tram stop.
- There is a low level stop button available, which when pressed the driver is alerted and can allow more time for disembarking.
Level Change (Additional Seating)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located to the left and right after you enter.
- There is / are 2 or 3 step(s) to the area / service.
- The lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on both sides.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
-
Comments
View
- Public Toilets maybe available at individual tram stops, please view the indivdual tram stop guides for more information.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilets are not available.
-
Comments
View
- Public Toilets maybe available at individual tram stops, please view the indivdual tram stop guides for more information.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.