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Student Health at SHU

Sheffield Hallam University, City Campus, Howard Street, Sheffield, S1 1WB

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Access Guide

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Introduction

Opening Times

  • Monday 09:00 - 16:30.
  • Tuesday 09:00 - 16:30.
  • Wednesday 09:00 - 16:30.
  • Thursday 09:00 - 12:15.
  • Thursday 13:30 - 16:30.
  • Friday 09:00 - 16:15.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Sheffield.
  • The venue is not situated on a road which has a steep gradient.
  • The venue is in a pedestrian area.
  • The nearest National Rail station is Sheffield.
  • There is not a bus stop within 150m (164yds) of the venue.
  • Comments View
    • The Student Health at SHU is located on level 1 of the Surrey Building.

Lift (Surrey Building Lift)

  • There is a lift for public use.
  • The lift is located just beyond the Surrey Building Pond Street entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0, 1, 2, 3, 4, 5.
  • The weight limit for the lift is 630kg.
  • The lift is approximately 3m (3yd 10in) from the Pond Street entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 78cm (2ft 7in).
  • The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is low to moderate.
  • Comments View
    • This lift is the access to the Eric Mensforth, Sheaf and Hertha Ayrton STEM centre.
    • This lift gives access to level 0 of the Harmer Building.

Outside Access (Medical Centre Main Entrance)

  • This information is for the entrance located on Level 1 of the Surrey Building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 152cm (4ft 12in).
  • Comments View
    • Visitors are required to phone the centre on arrival to let them know that they are here and the staff will come to open the door.

Reception

  • The desk/counter is 11m (12yd 1in) from the Medical Centre main entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are moderate to good.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The desk/counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • Comments View
    • There is seating in the reception area.
    • The seats do not have armrests.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • The lighting levels are moderate to good.
  • Motorised scooters are welcomed in public parts of the venue.
  • Customers can charge scooters or wheelchairs at the venue.
  • Comments View
    • There is a plug on corridor next to Reception for charging scooters or wheelchairs.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 24m (26yd 9in) from the Medical Centre main entrance.
    • This accessible toilet is located in the corridor to the front left as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 178cm x 170cm (5ft 10in x 5ft 7in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 129cm (4ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 134cm (4ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The height of the soap dispenser is 110cm.
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Comments View
    • There is a further accessible toilet on the corridor before the main entrance.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.