Skip to main content

Student Support Services

Sheffield Hallam University, City Campus, Owen Building, Sheffield, S1 1WB

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Services / facilities within the building include
    • Student Help
    • Student Funding and Access Support
    • International Experience
    • Sheffield Regional Assessment Centre
    • Disabled Student Support
    • Student Wellbeing
    • Student Support Zone
    • .
  • Related link Owen Building.
  • Https://www.accessable.co.uk/venues/owen-building

Opening Times

  • Monday 08:45 - 17:00.
  • Tuesday 08:45 - 17:00.
  • Wednesday 08:45 - 17:00.
  • Thursday 08:45 - 17:00.
  • Friday 08:45 - 16:45.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Sheffield.
  • The venue is situated on a road which has a steep gradient.
  • The nearest National Rail station is Sheffield.
  • There is not a bus stop within 150m (164yds) of the venue.
  • There is not a tram stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located to the right hand side of the Owen building main entrance.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 4 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 358cm x 458cm (11ft 9in x 15ft).
    • Designated parking bays are clearly marked.
    • The nearest Blue Badge bay is 7m (7yd 1ft) from the Owen Building main entrance.
    • The furthest Blue Badge bay is 14m (15yd 11in) from the Owen Building main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is block paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.
  • Comments View
    • There is a strict Permit to Park policy on all campuses. First priority for permits is given to staff and students with disabilities. Pre-booked visitor parking is available in the Stoddart Building car park at City Campus.

Outside Access (Owen Building Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The intercom is at a height of 150cm.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 160cm (5ft 3in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 154cm (5ft 1in).
  • Comments View
    • This entrance gives direct access to Level 5 of the Owen Building.

Level Change (Owen Building Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located between the two sets of doors.
  • The ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.

Reception (Hallam Help Owen)

  • The desk/counter is 12m (13yd 4in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are medium.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The desk/counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • There is seating in the reception area.
    • The seats have high backs with sloping sides.

Level Change (Foyer)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope does bypass the step(s).
  • The ramp/slope is located ahead as you enter the Owen Building main entrance.
  • The ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on the left going up the ramp.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the left hand side of the foyer, just beyond the main reception.
  • There is/are 4 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Entrance (Student Support Services Entrance)

  • Entrance View
    • This information is for the entrance located on Level 5 of the Owen Building, to the rear left of the foyer.
    • There is step free access at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The automatic door(s) is / are push pad activated.
    • The door(s) is / are double.
    • The width of the door opening is 163cm (5ft 4in).

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • The lighting levels are medium.
  • Motorised scooters are allowed in public parts of the venue.
  • Customers cannot charge scooters or wheelchairs at the venue.
  • Comments View
    • Photograph 1 shows the Hallam Help area of the department.
    • Photographs 2 and 3 show the support staff meeting areas, and drop-in zone.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 17m (18yd 1ft) from the Student and Academic Services main entrance.
    • This accessible toilet is located along the main corridor, beyond the reception and resource room.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 132cm x 286cm (4ft 4in x 9ft 5in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 115cm (3ft 9in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 102cm (3ft 4in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 98cm.
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
    • There are male and female standard toilets facilities on the ground floor.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located along the main corridor towards the rear of the Student Support Services area.
    • The female toilet(s) is/are approximately 20m (21yd 2ft) from the Student Support Services entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located along the main corridor, beyond the reception area and the resource room.
    • The male toilet(s) is/are approximately 16m (17yd 1ft) from the Student and Academic Services Main Entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are medium.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.