Access Guide
Getting To The Hospital
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By Road
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- The hospital is on Wellesley Road.
If you are using a satnav the postcode for the hospital is S10 2SZ. - Please be aware that parking charge notices are in operation within the hospital grounds.
This is to ensure that ambulances and other emergency services have free access to the hospital at all times.
To avoid being issued with a parking charge notice please make sure that your car is parked in a designated parking space.
Parking is limited, so the hospital recommend using public transport if at all possible.
- The hospital is on Wellesley Road.
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By Bus
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- Travel South Yorkshire has created a helpful guide to getting the bus to the Royal Hallamshire and the central campus.
A link to the relevant page has been provided in useful links located below.
- Travel South Yorkshire has created a helpful guide to getting the bus to the Royal Hallamshire and the central campus.
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Useful Links
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- Travel South Yorkshire Information on Buses.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- The Patient Advice and Liaison Service (PALS) is located in the foyer on Level B of the main Hallamshire hospital.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0114 271 2400.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are not volunteers available for help and assistance at the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request and large print on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact main reception.
- Additional hospital services link (new tab) - click here.
Hospital Parking (Charles Clifford Dental Hospital Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located at the side on Tree Root Walk.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 1 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 355cm x 475cm (11ft 8in x 15ft 7in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- Parking is free for Blue Badge holders.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the accessible entrance.
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Comments
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- Alternative parking can be found at Jessop Wing on Tree Root Walk or at the multi storey car park next to the main Royal Hallamshire Hospital.
Outside Access (Accessible Entrance)
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Entrance Details
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- This information is for the entrance located on Tree Root Walk.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (away from you).
- The door(s) is/are double width.
- The width of the door opening is 178cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope Details
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- The ramp/slope is located to the front and side of the entrance.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides going up.
- The width of the ramp/slope is 148cm (4ft 10in).
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located on Wellesley Road.
- The entrance area/door is clearly signed.
- There is ramped/sloped or stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 121cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 97cm.
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Ramp/Slope Details
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- The ramp/slope is located to the right of the main entrance.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides going up.
- The ramp/slope does bypass the step(s).
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Step Details
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- The step(s) is/are located in front of the main entrance.
- There is/are 5 step(s).
- There is not tactile paving at the top and bottom of the step(s).
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides going up.
Other Floors (Charles Clifford Dental Hospital)
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Steps
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- The floors which are accessible by stairs are G, 1, 2, 3.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
Lift (Charles Clifford Dental Hospital)
- There is a lift for public use.
- The lift is located in the main hospital corridor.
- The lift is approximately 15m (16yd 1ft) from the Main Entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1, 2, 3.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 117cm x 240cm (3ft 10in x 7ft 10in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Getting To (The Orthodontic Clinic)
- The Orthodontic Clinic is/are located inside the Oral Medicine/Surgery Department on Level 1.
- Access to the Orthodontic Clinic is via the the main Dental Hospital entrance.
- After entering the main Dental Hospital entrance, continue ahead through the double doors to the lift. Take the lift to the Level 1 and on exiting proceed into the Oral Medicine/Surgery Department, once inside turn left and the entrance to The Orthodontic Clinic is in directly ahead.
- There is step free access, via lift, to the Orthodontic Clinic.
- The Orthodontic Clinic is approximately 12m from the lift.
- There is a/are manual, heavy, double door(s) between the main Dental Hospital entrance and the department/service.
- Wayfinding signage is provided.
- There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
- There is some flooring in corridors with large, repeating patterns that incorporate bold contrasting colours or simulate steps.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Entrance
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Entrance Details
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- This information is for the entrance located inside the oral medicine department on Level 1.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- The main door(s) open(s) automatically (towards you).
- The automatic door(s) is/are push pad activated.
- The door(s) is/are single width.
- The width of the door opening is 100cm.
Reception
- The reception desk is located ahead on entering the department.
- The reception area/desk is approximately 5m (5yd 1ft) from the department entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception area/desk.
- The lighting levels at the reception area/desk are bright.
- The height of the reception desk is high (110cm+).
- There is sufficient space to write or sign documents on the desk.
- There is a low section of the desk (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the desk.
- There is not a clear knee recess beneath the low section of the desk.
- The desk is staffed.
- There is not a hearing assistance system.
Inside Access
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Wayfinding signage is available.
- The type of flooring in walkways and corridors is vinyl/laminate.
- There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
- There is some flooring in corridors with large, repeating patterns that incorporate bold contrasting colours or simulate steps.
- The lighting levels are bright.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 2m from the department entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- All chairs have armrests.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is available.
- There is a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are bright.
Consultation / Treatment Room (Orthodontic Clinic)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; 1.
- There is level access to the consultation / treatment room.
- There is not a/are not door(s) into the consultation / treatment room.
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- Some chairs are permanently fixed.
- The chair(s) is/are adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are bright.
Consultation / Treatment Room (Surgery)
- There is / are 4 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Surgery 2.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 76cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- Some chairs are permanently fixed.
- The chair(s) is/are adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are bright.
Toilet with Adaptations
- There are not accessible toilet facilities within this venue.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.