Access Guide
Getting To The Hospital
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By Road
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- The hospital is on Tree Root Walk. If you are using a SatNav the postcode for the hospital is S10 2SF.
- Please be aware that parking charge notices are in operation within the hospital grounds. This is to ensure that ambulances and other emergency services have free access to the hospital at all times. To avoid being issued with a parking charge notice please make sure that your car is parked in a designated parking space. Parking is limited, it is recommended that public transport should be used if at all possible.
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By Bus
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- Travel South Yorkshire has created a helpful guide to getting the bus to the Royal Hallamshire and the central campus. A link to the relevant page has been provided in useful links 2 located below.
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By Tram
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- Supertram does not serve the Northern General Hospital. It can be used to reach the Royal Hallamshire, Jessop Wing, Charles Clifford and Weston Park Hospitals, although please be aware that there is still a 10-15 minute uphill walk from the nearest stop (University). It is recommended that anyone who experiences difficulty walking long distances choose some alternative means of travelling to the hospital.
- Useful Links View
Getting Help and Assistance
- The Patient Advice and Liaison Service (PALS) is located in the foyer on Level B of the main Hallamshire Hospital building.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0114 271 2400.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are not volunteers available for help and assistance at the hospital.
- Hospital staff do receive disability awareness / equality training.
- No hospital staff receive Deaf Awareness training.
- The alternative formats documents can be provided in include; Braille on request and large print on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Mobility aids are available to help patients move around and include; wheelchairs, walking sticks, mobile hoists, hoist slings and adjustable beds.
- To obtain mobility aids please contact a member of staff.
- Additional hospital services link (new tab) - click here.
Hospital Parking (Jessop Wing Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located in front and to the side of the Jessop Wing building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac and block paving.
- There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 4 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 375cm x 605cm.
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located to the right of the main Jessop Wing entrance.
- There is not a dropped kerb from the drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment signs do not make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located throughout the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are level changes with no dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 14m (15yd 11in) from the main Jessop Wing entrance.
Outside Access (Main Jessop Wing Entrance)
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Entrance Details
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- This information is for the entrance located at the side of the building in the car park.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 141cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 155cm.
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Ramp/Slope Details
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- The ramp/slope is located from the car park and in front of the main Jessop Wing entrance.
- The ramp/slope gradient is moderate.
- The ramp/slope is permanent.
Other Floors
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Steps
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- The floors which are accessible by stairs are 1, 2, 3, 4.
- The stairs are located at the end of the main corridor.
- The stairs are approximately 50m from the from the lift.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift
- There is a lift for public use.
- The lift is located on the main hospital corridor.
- The lift is approximately 30m (32yd 2ft) from the Jessop Wing main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are 1, 2, 3, 4.
- Staff do not need to be notified for use of the lift.
- The clear door width is 129cm (4ft 3in).
- The dimensions of the lift are 171cm x 270cm (5ft 7in x 8ft 10in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Getting To (Labour Ward)
- The Labour Ward is/are located on Level 2 of the Jessop Wing.
- Access to the Labour Ward is via the the main Jessop Wing entrance.
- After entering the main Jessop Wing entrance, proceed through the double doors to the right and follow the corridor to the lifts. Take the lifts to Level 2 and on exiting turn left through the double doors, the Labour Ward is on the right.
- There is step free access, via lift, to the Labour Ward.
- The Labour Ward is approximately 13m from the lift.
- There is a/are manual, heavy, double door(s) between the lift and the department/service.
- Wayfinding signage is provided.
- There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
- There is some flooring in corridors with large, repeating patterns that incorporate bold contrasting colours or simulate steps.
Opening Times
- This ward is open 24 hours.
Entrance (Labour Wards)
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Entrance Details
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- This information is for the entrance located on Level 2 of the Jessop Wing.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The hand sanitiser is in a suitable position for wheelchair users.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 164cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 160cm.
Reception
- The reception desk is located along the main corridor to the left on entering the department.
- The reception area/desk is approximately 30m (32yd 2ft) from the department entrance.
- Clear signage for the reception area/desk is not visible from the entrance.
- There is step free access to the reception area/desk.
- The lighting levels at the reception area/desk are medium.
- The height of the reception desk is high (110cm+).
- There is sufficient space to write or sign documents on the desk.
- There is not a low section of the desk (76cm or below) available.
- The desk is staffed.
- There is not a hearing assistance system.
Ward
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Ward Information
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- This is a/an Labour ward.
- This is a female ward.
- There is/are 0 bay(s) available.
- There is/are 25 side room(s) available.
- There is/are 25 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- There is not an intercom/bell at/near this ward entrance which is in a suitable position for people who require access or assistance (between 95cm - 105cm).
- The hand sanitiser is in a suitable position for wheelchair users.
- The width of the door opening is 160cm (5ft 3in).
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the ward with a very shiny finish which could cause issues with glare or be perceived as slippery.
- There is some flooring on the ward with large, repeating patterns that incorporate bold contrasting colours or simulate steps.
- The lighting levels are medium.
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Reception/Nurses' Station
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- The height of the ward reception desk is 114cm.
- There is a lowered section.
- The height of the lowered section of the desk is 84cm.
- There is not a hearing assistance system available at the desk.
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Relatives' Room
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- There is not a relatives room for the ward.
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Example Side Room
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- There are no side rooms available with an accessible ensuite.
- The side room surveyed does not have an accessible ensuite.
- The width of the door opening into the side room is over 75cm.
- The side room surveyed does not have a ceiling track hoist.
- There is sufficient space next to the bed for a mobile hoist to operate.
- There is room for a wheelchair user to manoeuvre around the bed.
- Bedside storage is not available.
- The colour contrast between the walls and the floor in the side room is medium.
- The lighting levels in the side room are medium.
- The width of the door opening into the ensuite is over 75cm.
- There is not a clear unobstructed turning space within the ensuite.
- The fixtures/facilities available in the ensuite include; a wheel in shower, a toilet and a wash basin.
- The colour contrast between the walls and the floor in the ensuite is low.
- The lighting levels in the ensuite are medium.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is not available on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located on the Level 1 corridor.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located on the Level 1 corridor.
Washroom (Ensuite)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 3 washroom(s) of this type in the ward.
- There is/are also 5+ washroom(s) which has/have a bath, a toilet and a wash basin.
- There is step free access to the washroom surveyed once inside the ward.
- This is a female washroom.
- There is no additional signage on or near the washroom door.
- The washroom door(s) open(s) outwards.
- The door(s) is/are locked by a twist lock.
- The door(s) is/are light to open.
- The width of the door opening is 88cm (2ft 11in).
- The dimensions of the washroom are 150cm x 263cm (4ft 11in x 8ft 8in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is not a flashing fire alarm beacon within the washroom.
- There is a/are coat hook(s) 161cm from the floor.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 88cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is twist/turn. It is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 150cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 139cm.
- There is not a hand dryer.
- Disposal facilities are not available.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 45cm (1ft 6in).
- The cistern is close coupled and can act as a back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 70cm.
- There is a flush on the transfer side.
- There is no dropdown rail for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 100cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- A shower chair is available.
- There are not wall-mounted grab rails available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is high.
- The colour contrast between the internal washroom door and wall is high.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is medium.
- The toilet seat colour contrast is low.
- The colour contrast between the shower wall-mounted grab rails and wall is medium.
- The colour contrast between the washroom floor and walls is medium.
- Lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located within the ensuite rooms.
- Inside the venue, there is level access to the female toilet(s).
- An ambulant toilet with wall mounted grab rails is available.
- Lighting levels are medium.
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Comments
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- The nearest male standard toilet is located on the Level 1 corridor.