You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The main hospital entrance to the Northern General Hospital is located off Barnsley Road, with another entrance off Herries Road. If you are using a sat nav to find the hospital please use the postcode S5 7AT or postcode S5 7AU.
  • The Blue Badge parking areas and the standard parking are located off Barnsley Road and Herries Road.
• By Bus View
  • There are two bus routes within the northern general hospital. Buses 32 and H1. Bus 32 stops located within the Northern General Hospital are Herries Road, Outpatients 2, Estates Department, Clock Tower and Brearley Wing. H1 bus stops at the Clock Tower.
• Useful Links View
  • This link provides detailed information on the different methods of transport to the hospital.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• The Patient Advice and Liaison Service (PALS) is located at the Royal Hallamshire Hospital.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0114 271 2400.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are not volunteers available for help and assistance at the hospital.
• Hospital staff do receive disability awareness / equality training.
• The alternative formats documents can be provided in include; Braille on request and large print on request.
• There is an assistance dog toilet or toileting area on the hospital site.
• The assistance dog toilet or toileting area is located on the wooded area of Barnsley Road Drive.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Mobility aids are available to help patients move around and include; wheelchairs, walking frames, mobile hoists, hoist slings and adjustable beds.
• To obtain mobility aids please contact main reception.
• Additional hospital services link (new tab) - click here.

You are on Hospital Parking. Skip to the next section.

Hospital Parking

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the side of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located outside the Huntsman Building main entrance.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Parking is free for Blue Badge holders.
  • Payment machines are located throughout the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.

You are on Hospital Parking (Car Park F). Skip to the next section.

Hospital Parking (Car Park F)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located on Barnsley Road Drive.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 295cm x 497cm.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located in front of the Osborn Building entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located throughout the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 30m (32yd 2ft) from the Osborn Building entrance.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance Details View
  • This information is for the entrance located opposite the Blue Badge bay parking.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 135cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the corridor to the left of the waiting area.
• The lift is approximately 28m (30yd 1ft) from the Osborn Building main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1.
• Staff do not need to be notified for use of the lift.
• The clear door width is 130cm (4ft 3in).
• The dimensions of the lift are 167cm x 276cm (5ft 6in x 9ft 1in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Getting To (Osborn 3). Skip to the next section.

Getting To (Osborn 3)

• Osborn 3 is/are located on the first floor of the Osborn Building.
• Access to Osborn 3 is via the main Osborn Building entrance.
• After entering the main Osborn Building entrance, proceed ahead through the double doors and then, turn left through the next set of double doors. Continue along the corridor to the lifts and take the lifts to the first floor. On exiting continue ahead along the main corridor and Osborn 3 is located on the right.
• There is step free access, via lift, to Osborn 3.
• Osborn 3 is approximately 12m from the lift.
• There is a/are manual, heavy, double door(s) between the lift and the department/service.
• Wayfinding signage is provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Opening Times (visiting Hours). Skip to the next section.

Opening Times (visiting Hours)

• Monday 11:30 - 21:00.
• Tuesday 11:30 - 21:00.
• Wednesday 11:30 - 21:00.
• Thursday 11:30 - 21:00.
• Friday 11:30 - 21:00.
• Saturday 11:30 - 21:00.
• Sunday 11:30 - 21:00.

You are on Ward. Skip to the next section.

Ward

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• Ward Information View
  • This is a/an spinal ward.
  • This is a shared ward.
  • There is/are 4 bay(s) available.
  • There is/are 4 side room(s) available.
  • There is/are 18 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • There is not an intercom/bell at/near this ward entrance which is in a suitable position for people who require access or assistance (between 95cm - 105cm).
  • The hand sanitiser is not in a suitable position for wheelchair users.
  • The width of the door opening is 162cm (5ft 4in).
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are medium.
• Reception/Nurses' Station View
  • The height of the ward reception desk is 110cm.
  • There is a lowered section.
  • The height of the lowered section of the desk is 84cm.
  • There is not a hearing assistance system available at the desk.
• Relatives' Room View
  • There is not a relatives room for the ward.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
• Visitor Facilities View
  • There are no accessible toilet facilities on the ward for visitors.
  • Accessible toilet facilities for visitors are located in the Osborn Outpatients Department on the ground floor.
  • Standard toilet facilities for visitors are located in the corridor between the main building waiting area and the lifts.

You are on Washroom (Wheel in Shower). Skip to the next section.

Washroom (Wheel in Shower)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 4 washroom(s) of this type in the ward.
  • There is/are also 1 washroom(s) which has/have a wheel in shower and a wash basin.
  • There is step free access to the washroom surveyed once inside the ward.
  • This is a shared washroom.
  • The washroom is not for the sole use of disabled people.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) sliding.
  • The door(s) is/are locked by a locking handle.
  • The door(s) is/are light to open.
  • The width of the door opening is 85cm (2ft 9in).
  • The dimensions of the washroom are 261cm x 301cm (8ft 7in x 9ft 11in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The height of the wash basin is 72cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is lever. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 118cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 100cm.
  • There is not a hand dryer.
  • Disposal facilities are not available.
  • The washroom has a non-slip floor.
  • The washroom surveyed does not have a ceiling tracking hoist.
• Toilet Details View
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a rail with a padded back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 183cm.
  • There is a flush, however it is not on the transfer side.
  • There is a dropdown rail on the transfer side.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a toilet roll holder.
• Shower Details View
  • There is a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is lever.
  • A shower chair is available.
  • There are wall-mounted grab rails available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is fair.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is fair.
  • The toilet seat colour contrast is poor.
  • The colour contrast between the shower wall-mounted grab rails and wall is fair.
  • The colour contrast between the washroom floor and walls is fair.
  • Lighting levels are bright.

You are on Washroom. Skip to the next section.

Washroom

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• Washroom Details View
  • The washroom surveyed has a wheel in shower and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • There is/are also 4 washroom(s) which has/have a wheel in shower, a toilet and a wash basin.
  • There is step free access to the washroom surveyed once inside the ward.
  • This is a shared washroom.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a locking handle.
  • The door(s) is/are light to open.
  • The width of the door opening is 131cm (4ft 4in).
  • The dimensions of the washroom are 320cm x 230cm (10ft 6in x 7ft 7in).
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 136cm from the floor.
  • There is not a mirror.
  • There is a wash basin.
  • The height of the wash basin is 81cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is lever. It is not a mixer tap.
  • There is a soap dispenser.
  • The height of the soap dispenser is 131cm.
  • There is a towel dispenser.
  • The height of the towel dispenser is 124cm.
  • There is not a hand dryer.
  • Disposal facilities are not available.
  • The washroom has a non-slip floor.
• Shower Details View
  • There is a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is lever.
  • There is a flip down/tip up seat for the shower.
  • The height of the flip down/tip up or fixed seat is 51cm (1ft 8in).
  • There are not wall-mounted grab rails available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is fair.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are bright.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• Huntsman Building link (new tab) - click here.
• The Princess Royal Spinal injuries Unit link (new tab) - click here.