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Osborn Physiotherapy

Northern General Hospital, Herries Road, Sheffield, S5 7AT

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Access Guide

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Getting To The Hospital

  • By Road View
    • The main hospital entrance to the Northern General Hospital is located off Herries Road. If you are using a sat nav to find the hospital please use the postcode S5 7AT.
    • The Blue Badge parking areas and the standard parking are located off Herries Road.
  • By Bus View
    • There are two bus routes within the northern general hospital. Buses 32 and H1. Bus 32 stops located within the Northern General Hospital are Herries Road, Outpatients 2, Estates Department, Clock Tower and Brearley Wing. H1 bus stops at the Clock Tower.
  • Useful Links View

Getting Help and Assistance

  • The Patient Advice and Liaison Service (PALS) is located at the Royal Hallamshire Hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0114 271 2400.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are not volunteers available for help and assistance at the hospital.
  • Hospital staff do receive disability awareness / equality training.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located on the wooded area of Barnsley Road Drive.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Mobility aids are available to help patients move around and include; wheelchairs, walking frames, mobile hoists, hoist slings and adjustable beds.
  • To obtain mobility aids please contact main reception.
  • Additional hospital services link (new tab) - click here.

Hospital Parking (Car Park F)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located on Barnsley Road Drive.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 295cm x 497cm (9ft 8in x 16ft 4in).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in front of the Osborn Building entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 30m (32yd 2ft) from the Osborn Building entrance.

Outside Access

  • Entrance Details View
    • This information is for the entrance located opposite the Blue Badge bay parking.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The bell is not in a suitable position to allow wheelchair users to gain access.
    • The intercom is not in a suitable position to allow wheelchair users to gain access.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 135cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Inside Access

  • There is level access once inside.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Wayfinding signage is available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • There is some flooring in corridors with large, repeating patterns that incorporate bold contrasting colours or simulate steps.
  • The lighting levels are varied.

Getting To (Osborn Physiotherapy)

  • Osborn Physiotherapy is/are located on the ground floor of the main Osborn Building.
  • To see the hospital map please click here (opens new tab).
  • Access to Osborn Physiotherapy is via the main Osborn Building entrance.
  • After entering the main Osborn Building entrance, proceed through the double doors into the waiting area. Turn left through a set of automatic doors and continue along the corridor, past the lifts and turn right. Osborn Physiotherapy is located on the right.
  • There is step free access to Osborn Physiotherapy.
  • Osborn Physiotherapy is approximately 69m from the main Osborn Building entrance.
  • There is a/are manual, heavy, double door(s) between the main Osborn Building entrance and the department/service.
  • Wayfinding signage is provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Opening Times

  • Access is by appointment only.

Entrance (Physiotherapy)

  • Entrance Details View
    • This information is for the entrance located on the ground floor corridor of the Osborn Building.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.

Inside Access

  • There is level access once inside.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Wayfinding signage is not available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • The lighting levels are medium.

Consultation / Treatment Room (Physiotherapy Gym)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Physiotherapy Gym.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 160cm (5ft 3in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are some chairs with armrests available.
  • Some tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Entrance (Hydrotherapy Pool)

  • Entrance Details View
    • This information is for the entrance located on the ground floor corridor of the Osborn Building.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 162cm.

Inside Access (Hydrotherapy)

  • There is not level access once inside.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are not allowed in public parts of the venue.
  • Wayfinding signage is not available.
  • The type of flooring in walkways and corridors is vinyl/laminate and tiles.
  • There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • There is some flooring in corridors with large, repeating patterns that incorporate bold contrasting colours or simulate steps.
  • The lighting levels are medium.

Level Change (Entrance Ramp)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located at the department entrance.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The lighting levels at the ramp/slope are medium.
  • The ramp/slope does bypass the step(s).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located connecting the Physiotherapy Gym to the Hydrotherapy Pool.
  • There is/are 3 step(s) to the area/service.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The lighting levels at the step(s) are medium.

Standard Changing Room (Dryside)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) surveyed is/are located in the corridor outside the pool area.
  • The standard changing room(s) is/are approximately 27m (29yd 1ft) from the Hydrotherapy Pool entrance.
  • The standard changing room(s) is/are approximately 12m (13yd 4in) from the Pool.
  • There is not level access to the standard changing room(s).

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There are steps into the swimming pool.
  • There are 8 steps.
  • There is not a ladder type entrance into the water.

Washroom (Shower Room)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower.
    • There is/are 2 washroom(s) of this type in the department.
    • The washroom surveyed is located outside the Hydrotherapy Pool.
    • The washroom surveyed is approximately 40m from the Hydrotherapy entrance.
    • There is ramped/sloped access to the washroom surveyed once inside the ward.
    • This is a shared washroom.
    • There is written or text signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a locking handle.
    • The door(s) is/are light to open.
    • The width of the door opening is 87cm (2ft 10in).
    • The dimensions of the washroom are 210cm x 230cm (6ft 11in x 7ft 7in).
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is not a flashing fire alarm beacon within the washroom.
    • There is a/are coat hook(s) 132cm from the floor.
    • There is not a mirror.
    • There is not a wash basin.
    • There is not a soap dispenser.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • Disposal facilities are not available.
    • The washroom has a non-slip floor.
  • Shower Details View
    • There is a wheel in shower.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • There is a flip down/tip up seat for the shower.
    • The height of the flip down/tip up or fixed seat is 51cm (1ft 8in).
    • There are not wall-mounted grab rails available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is fair.
    • The colour contrast between the internal washroom door and wall is fair.
    • The colour contrast between the dropdown rail(s) and wall is fair.
    • The colour contrast between the washroom floor and walls is fair.
    • Lighting levels are medium.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s) (Hydrotherapy)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located at the end of the changing room corridor.
    • The shared toilet(s) is/are approximately 40m (43yd 2ft) from the Hydrotherapy Pool entrance.
    • Inside the venue, there is not level access to the shared toilet(s).
    • An ambulant toilet with wall mounted grab rails is available.
    • Lighting levels are medium.

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