Access Guide
Getting To The Hospital
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By Road
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- The main hospital entrance to the Northern General Hospital is located off Barnsley Road, with another entrance off Herries Road. If you are using a sat nav to find the hospital please use the postcode S5 7AT or postcode S5 7AU.
- The Blue Badge parking areas and the standard parking are located off Barnsley Road and Herries Road.
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By Bus
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- There are two bus routes within the northern general hospital. Buses 32 and H1. Bus 32 stops located within the Northern General Hospital are Herries Road, Outpatients 2, Estates Department, Clock Tower and Brearley Wing. H1 bus stops at the Clock Tower.
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Useful Links
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- This link provides detailed information on the different methods of transport to the hospital.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- The Patient Advice and Liaison Service (PALS) is located at the Royal Hallamshire Hospital.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0114 271 2400.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are not volunteers available for help and assistance at the hospital.
- Hospital staff do receive disability awareness / equality training.
- The alternative formats documents can be provided in include; Braille on request and large print on request.
- There is an assistance dog toilet or toileting area on the hospital site.
- The assistance dog toilet or toileting area is located on the wooded area of Barnsley Road Drive.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Mobility aids are available to help patients move around and include; wheelchairs, walking frames, mobile hoists, hoist slings and adjustable beds.
- To obtain mobility aids please contact main reception.
- Additional hospital services link (new tab) - click here.
Hospital Parking
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Parking
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- The hospital does have a dedicated car park.
- The car park is located in front of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 357cm x 581cm.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located outside the main entrance.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located throughout the car park.
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are level changes with no dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 22m (24yd 2in) from the Hadfield Wing.
Outside Access
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 110cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 110cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is moderate.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides going up.
Other Floors
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Steps
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- The floors which are accessible by stairs are AO, A, B, C.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift
- There is a lift for public use.
- The lift is located directly ahead on entering the Hadfield Wing main entrance.
- The lift is approximately 10m (10yd 2ft) from the Hadfield Wing main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are AO, A, B, C.
- Staff do not need to be notified for use of the lift.
- The clear door width is 130cm (4ft 3in).
- The dimensions of the lift are 177cm x 271cm (5ft 10in x 8ft 11in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is low.
Getting To (Robert Hadfield 5)
- Robert Hadfield 5 is/are located on Level C of the Hadfield Wing.
- Access to Robert Hadfield 5 is via the Hadfield Wing main entrance.
- After entering the Hadfield Wing main entrance, proceed directly ahead to the main lifts. Take the lifts to Level C and on exiting turn right. Robert Hadfield 5 is located directly ahead.
- There is step free access, via lift, to Robert Hadfield 5.
- Robert Hadfield 5 is approximately 6m from the lifts.
- Wayfinding signage is not provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Opening Times (Visiting Times)
- Monday 14:00 - 15:30.
- Monday 18:00 - 20:00.
- Tuesday 14:00 - 15:30.
- Tuesday 18:00 - 20:00.
- Wednesday 14:00 - 15:30.
- Wednesday 18:00 - 20:00.
- Thursday 14:00 - 15:30.
- Thursday 18:00 - 20:00.
- Friday 14:00 - 15:30.
- Friday 18:00 - 20:00.
- Saturday 14:00 - 15:30.
- Saturday 18:00 - 20:00.
- Sunday 14:00 - 15:30.
- Sunday 18:00 - 20:00.
Ward
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Ward Information
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- This is a shared ward.
- There is/are 4 bay(s) available.
- There is/are 14 side room(s) available.
- There is/are 28 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- There is not an intercom/bell at/near this ward entrance which is in a suitable position for people who require access or assistance (between 95cm - 105cm).
- The width of the door opening is 170cm (5ft 7in).
- There is level access throughout the ward.
- There is no clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are varied.
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Reception/Nurses' Station
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- The height of the ward reception desk is 118cm.
- There is a lowered section.
- The height of the lowered section of the desk is 74cm.
- There is a hearing assistance system available at the desk.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located just outside the ward.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located on the Brearley Wing.
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Comments
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- The Geriatric Medicine wards have introduced Carers' Passports which encourages and supports carers to visit outside of visiting hours.
- The Trust has developed 'All About Me', a booklet to help staff understand the personalised care needs of patients with dementia.
Washroom
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Washroom Details
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- The washroom surveyed has a bath, a toilet and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- There is step free access to the washroom surveyed once inside the ward.
- This is a shared washroom.
- The washroom is not for the sole use of disabled people.
- There is tactile, pictorial and written or text signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door(s) is/are heavy to open.
- The width of the door opening is 88cm (2ft 11in).
- The dimensions of the washroom are 235cm x 511cm (7ft 9in x 16ft 9in).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is not a flashing fire alarm beacon within the washroom.
- There is a/are coat hook(s) 169cm from the floor.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 79cm.
- As you face the wash basin the wall-mounted grab rails are on the right.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 113cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 98cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
- The washroom surveyed does have a ceiling tracking hoist.
- The hoist covers all areas.
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Toilet Details
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- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is a rail with a padded back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 166cm.
- The lateral transfer space on the right is 311cm.
- There is a flush on the transfer side.
- There are dropdown rails on both sides of the toilet.
- There are no wall-mounted grab rails for the toilet.
- There is not a toilet roll holder.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Bath Details
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- The height of the side of the bath from floor level is 65cm (2ft 2in).
- The bath is height adjustable.
- The bath tap type is twist/turn. It is a mixer tap.
- There is a shower over/for the bath.
- The shower head is hand held.
- There are not wall-mounted grab rails available.
- A bath hoist is available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is good.
- The colour contrast between the internal washroom door and wall is good.
- The colour contrast between the dropdown rail(s) and wall is good.
- The toilet seat colour contrast is poor.
- The colour contrast between the washroom floor and walls is good.
- Lighting levels are medium.
Toilet with Adaptations (C)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is no signage on or near the toilet door.
- This accessible toilet is located on Level C.
- This accessible toilet is approximately 5m (5yd 1ft) from the lifts.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The dimensions of the accessible toilet are 178cm x 307cm (5ft 10in x 10ft 1in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 114cm (3ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a flashing fire alarm beacon within the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 103cm (3ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 103cm (3ft 5in).
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 102cm.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 75cm (2ft 6in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are medium.