Access Guide
Getting To The Hospital
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By Road
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- The main hospital entrance to the Northern General Hospital is located off Herries Road. If you are using a sat nav to find the hospital please use the postcode S5 7AT.
- The Blue Badge parking areas and the standard parking areas are located off Herries Road.
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By Bus
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- There are two bus routes within the Northern General Hospital; 32 and H1. Bus 32 stops within the Northern General Hospital are Herries Road, Outpatients 2, Estates Department, Clock Tower and Brearley Wing. H1 bus stops at the Clock Tower.
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Useful Links
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- This link provides detailed information on the different methods of transport to the Hospital.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- The Patient Advice and Liaison Service (PALS) is located at the Royal Hallamshire Hospital.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0114 271 2400.
- There are not volunteers available for help and assistance at the hospital.
- Hospital staff do receive disability awareness / equality training.
- Hospital staff receive deaf awareness training.
- The alternative formats documents can be provided in include; Braille on request and large print on request.
- There is an assistance dog toilet or toileting area on the hospital site.
- The assistance dog toilet or toileting area is located in the green area off Barnsley Road Drive.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Mobility aids are available to help patients move around and include; wheelchairs, walking frames, mobile hoists, hoist slings and adjustable beds.
- To obtain mobility aids please contact main reception.
- Additional hospital services link (new tab) - click here.
Hospital Parking
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Parking
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- The hospital does have a dedicated car park.
- The car park is located outside the Chesterman Building main entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located outside Chesterman Building main entrance.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located throughout the car park.
- There is a payment machine at a convenient height for wheelchair users.
- There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 9m (9yd 2ft) from the Chesterman Building main entrance.
Outside Access (Main Chesterman Entrance)
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Entrance Details
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- This information is for the entrance located at the side of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 173cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 173cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is easy.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Getting To (The Royal Voluntary Services Cafe)
- The Royal Voluntary Services Cafe is/are located on the Chesterman main entrance corridor.
- Access to the Royal Voluntary Services Cafe is via the Chesterman main entrance.
- After entering the Chesterman main entrance, the cafe is to the left.
- There is step free access to the Royal Voluntary Services Cafe .
- The Royal Voluntary Services Cafe is approximately 16m from the Chesterman main entrance.
- Wayfinding signage is provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Opening Times
- Monday 08:30 - 15:45.
- Tuesday 08:30 - 15:45.
- Wednesday 08:30 - 15:45.
- Thursday 08:30 - 15:45.
- Friday 08:30 - 15:45.
- Saturday Closed.
- Sunday Closed.
Entrance
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Entrance Details
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- This information is for the entrance located at the Chesterman main entrance.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- The width of the door opening is 265cm.
Counter
- The Cafe counter is located to the right on entering the cafe.
- The counter is approximately 6m (6yd 1ft) from the cafe entrance.
- The counter is clearly visible from the entrance.
- There is step free access to the counter.
- The lighting levels at the counter are bright.
- The height of the counter is medium height (77cm - 109cm).
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a hearing assistance system.
Inside Access
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The type of flooring in walkways and corridors is vinyl/laminate.
- There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
- There is some flooring in corridors with large, repeating patterns that incorporate bold contrasting colours or simulate steps.
- The lighting levels are bright.
Eating and Drinking
- The following information is for the cafe.
- The bar does serve food.
- Full table service is available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 1m (3ft 3in) from the cafe entrance.
- The standard height for tables is 71cm.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- There is ample room for a wheelchair user to manoeuvre.
- Menus are wall only.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold snacks and drinks.
Accessible Toilet
- The nearest accessible toilets are located opposite the cafe seating area.
Standard Toilet(s)
- The nearest standard toilets are located opposite the cafe seating area.