Access Guide
Getting To The Hospital
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By Road
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- The main hospital entrance to the Northern General Hospital is located off Herries Road.
If you are using a sat nav to find the hospital please use the postcode S5 7AT. - The Blue Badge parking areas and the standard parking areas are located off Herries Road.
- The main hospital entrance to the Northern General Hospital is located off Herries Road.
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By Bus
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- There are two bus routes within the Northern General Hospital; 32 and H1.
Bus 32 stops within the Northern General Hospital are Herries Road, Outpatients 2, Estates Department, Clock Tower and Brearley Wing.
H1 bus stops at the Clock Tower.
- There are two bus routes within the Northern General Hospital; 32 and H1.
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Useful Links
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- This link provides detailed information on the different methods of transport to the Hospital.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- The Patient Advice and Liaison Service (PALS) is located at the Royal Hallamshire Hospital.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0114 271 2400.
- There are not volunteers available for help and assistance at the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request and large print on request.
- There is an assistance dog toilet or toileting area on the hospital site.
- The assistance dog toilet or toileting area is located in the green area off Barnsley Road Drive.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs, walking frames, mobile hoists, hoist slings and adjustable beds.
- To obtain mobility aids please contact main reception.
- Additional hospital services link (new tab) - click here.
Hospital Parking (Chesterman Building Main Entrance Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located outside the Chesterman Building main entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are signposted but have no markings.
- There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located outside Chesterman Building main entrance.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located throughout the car park.
- There is a payment machine at a convenient height for wheelchair users.
- There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 9m (9yd 2ft) from the Chesterman Building main entrance.
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Comments
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- There are no individual bay markings.
Outside Access (Main Chesterman Wing Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 173cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 173cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is easy.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Other Floors (Chesterman Building)
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Steps
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- The floors which are accessible by stairs are B, C, D, and E.
- The stairs are located on the main Chesterman Wing corridor to the left of the entrance.
- The stairs are approximately 25m from the Chesterman Wing main entrance.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
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Comments
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- There are lift lobby doors on each floor which may be difficult to open.
Lift (Chesterman Building)
- There is a lift for public use.
- The lift is located right hand side of the Chesterman main corridor.
- The lift is approximately 37m (40yd 1ft) from the Chesterman main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are B, C, D, E.
- Staff do not need to be notified for use of the lift.
- The clear door width is 138cm (4ft 6in).
- The dimensions of the lift are 154cm x 248cm (5ft 1in x 8ft 2in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Getting To (The Therapy Services Department (Inpatients))
- The Therapy Services Department (Inpatients) is/are located on Level C of the Firth Wing.
- Access to the Therapy Services Department (Inpatients) is via the main Chesterman Building entrance.
- After entering the main Chesterman Building entrance, continue ahead and turn left at the end off the corridor. Follow the corridor and enter the Firth Wing and the Therapy Services Department is to the right.
- There is step free access to the Therapy Services Department (Inpatients).
- The Therapy Services Department (Inpatients) is approximately 96m from the main Chesterman Building entrance.
- There is a/are manual, heavy, double door(s) between the main Chesterman entrance and the department/service.
- Wayfinding signage is provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Opening Times
- Monday 08:30 - 16:00.
- Tuesday 08:30 - 16:00.
- Wednesday 08:30 - 16:00.
- Thursday 08:30 - 16:00.
- Friday 08:30 - 16:00.
- Saturday Closed.
- Sunday Closed.
Entrance
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Entrance Details
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- This information is for the entrance located on Level C of the Firth Wing.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 160cm.
Reception
- The reception desk is located directly ahead on entering.
- The reception area/desk is approximately 11m (12yd 1in) from the department entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception area/desk.
- The lighting levels at the reception area/desk are medium.
- The height of the reception desk is low (76cm or lower).
- There is sufficient space to write or sign documents on the desk.
- The desk is staffed.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing system is available only on request.
- The hearing assistance system is not signed.
- Staff are trained to use the system.
Inside Access
- There is level access once inside.
- There is a hearing assistance system.
- The hearing assistance system is available only on request.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does play background music.
- Music is played at a medium level in the gym area.
- Motorised scooters are allowed in public parts of the venue.
- Wayfinding signage is available.
- The type of flooring in walkways and corridors is vinyl/laminate.
- There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
- The lighting levels are varied.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 18m from the department entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- All chairs have armrests.
- No tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Consultation / Treatment Room (Splint Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Splint Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with an open extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 105cm (3ft 5in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist can be brought in from another department.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Consultation / Treatment Room (Kitchen)
- There is / are 2 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Kitchen 1.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 84cm (2ft 9in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is available.
- The hoist is electric.
- A sling is available.
- The sling is attached by hook.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- All chairs have armrests available.
- Some tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are bright.
Consultation / Treatment Room (Firth Therapy Gym)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Firth Therapy Gym.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with an open extension leaf.
- The door(s) is/are permanently held open.
- The width of the door opening is 106cm (3ft 6in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist can be brought in from another department.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is not a chair.
- The room does have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Consultation / Treatment Room (Heavy Workshop)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Heavy Workshop.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 160cm (5ft 3in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are some chairs with armrests available.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are bright.
Consultation / Treatment Room (Children's Treatment)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Children's Treatment.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 87cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist can be brought in from another department.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Toilet with Adaptations
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial, Braille, written text and tactile signage on or near the toilet door.
- This accessible toilet is located on the main department corridor.
- This accessible toilet is approximately 40m (43yd 2ft) from the department entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The door is light.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The dimensions of the accessible toilet are 206cm x 226cm (6ft 9in x 7ft 5in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 62cm (2ft).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is twist/turn.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a flashing fire alarm beacon within the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is a shelf within the accessible toilet.
- The shelf is higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 129cm (4ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 138cm.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 88cm (2ft 11in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located on the department corridor.
- The shared toilet(s) is/are approximately 60m (65yd 1ft) from the department entrance.
- Inside the venue, there is level access to the shared toilet(s).
- An ambulant toilet with wall mounted grab rails is available.
- Lighting levels are medium.