Access Guide
Getting To (The James West Treatment Centre)
- The James West Treatment Centre is/are located on Level A of the Eye Clinic West Wing corridor.
- Access to the James West Treatment Centre is via the Eye Clinic Entrance.
- After entering the Eye Clinic Entrance, continue ahead and take the corridor to the left.
- Proceed along the corridor and The James West Treatment Centre is located on the right.
- There is step free access to the James West Treatment Centre.
- The James West Treatment Centre is approximately 35m from the Eye Clinic Entrance.
- There is a/are manual, double door(s) which may be difficult to open between the entrance and the department/service.
- Wayfinding signage is provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Parking (Multi-Storey Car Park)
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Car Park
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- The car park is located on A Road opposite, the Outpatients building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- The height of the restriction barrier is 193cm.
- There are 20+ designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 455cm (depth).
- The dimensions of the designated Blue Badge parking bays vary in size.
- The hatched/marked zones vary between bays.
- The nearest designated bay is 147m from the Main Outpatients Entrance - 2.
- Doors are held open along the most accessible route.
- This route has bollards.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
- There is a pedestrian crossing between the car park and the Outpatients main entrance.
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Charges and Restrictions
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- Parking is free for Blue Badge holders but not all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
Outside Access
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Entrance Details
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- This information is for the entrance located opposite the multi storey car park on Service Road A.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 179cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 164cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is moderate.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides going up.
Opening Times
- Access is by appointment only.
Entrance
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Entrance Details
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- This information is for the entrance located in the corridor between the Eye Clinic and the main Outpatient reception.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are permanently held open.
- The width of the door opening is 88cm.
Reception
- The reception desk is located to the left on entering the department.
- The reception area/desk is approximately 3m (3yd 10in) from the department entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception area/desk.
- The lighting levels at the reception area/desk are bright.
- The height of the reception desk is low (76cm or lower).
- There is sufficient space to write or sign documents on the desk.
- The desk is staffed.
- There is not a hearing assistance system.
Inside Access
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Wayfinding signage is not available.
- The type of flooring in walkways and corridors is vinyl/laminate.
- The lighting levels are varied.
Waiting Room / Area (External Waiting Area)
- There is a waiting room / area.
- The waiting room / area is approximately 1m from the department entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- All chairs are permanently fixed.
- Some chairs with armrests are available.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Waiting Room / Area (Internal Waiting Area)
- There is a waiting room / area.
- The waiting room / area is approximately 8m from the department entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is not a space for a wheelchair user to wait within the seating area.
- All chairs are permanently fixed.
- Chairs with armrests are not available.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is not space for an assistance dog to rest within the seating area.
- Lighting levels are low.
Consultation / Treatment Room (Surgery)
- There is / are 2 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Surgery 1.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 97cm (3ft 2in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist can be brought in from another department.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are no chairs with armrests available.
- All tables are permanently fixed.
- The room does not have background music playing.
- There is a flashing fire alarm beacon within the room.
- Lighting levels are bright.
Consultation / Treatment Room (Consultation Room)
- There is / are 3 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Recovery 2.
- There is level access to the consultation / treatment room.
- There is not a/are not door(s) into the consultation / treatment room.
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is/are adjustable.
- All chairs have armrests available.
- All tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Toilet with Adaptations
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is located to the right on entering the department.
- This accessible toilet is approximately 2m (2yd 7in) from the department entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a locking handle.
- The door is light.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The dimensions of the accessible toilet are 181cm x 165cm (5ft 11in x 5ft 5in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 67cm (2ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a flashing fire alarm beacon within the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 120cm (3ft 11in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 113cm (3ft 8in).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 117cm.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 75cm (2ft 6in).
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Colour Contrast and Lighting
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- There is a high visual contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Wheelchair Stations
- If you have mobility issues and need help getting around the site, you can access a hospital wheelchair from one of the wheelchair stations, located at main entrances.
- You may need a £1 coin or trolley token to access a chair.
- If you have any issues, please speak to a volunteer, receptionist or porter who will be able to assist.
- Locations can be found here.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Parking at Royal Hallamshire Hospital link (new tab) - click here.
- Entrances at Royal Hallamshire Hospital link (new tab) - click here.
- Toilets at Royal Hallamshire Hospital link (new tab) - click here.
- Getting To and Around Royal Hallamshire Hospital link (new tab) - click here.
