Access Guide
Getting To The Hospital
-
By Road
View
- The hospital is on Glossop Road (B6069). If you are using SatNav the postcode for the hospital is S10 2JF.
- Please be aware that Parking Charge Notices are in operation within the hospital grounds. This is to ensure that ambulances and other emergency services have free access to the hospital at all times. To avoid being issued with a Parking Charge Notice please make sure that your car is parked in a designated parking space. Parking is limited, so the hospital recommends using public transport if at all possible.
-
By Bus
View
- Travel South Yorkshire has created a helpful guide to getting the bus to the Royal Hallamshire and the central campus. A link to the relevant page has been provided in useful links 2 located below.
-
Useful Links
View
- Supertram does not serve the Northern General Hospital. It can be used to reach the Royal Hallamshire, Jessop Wing, Charles Clifford and Weston Park Hospitals, although please be aware that there is still a 10-15 minute uphill walk from the nearest stop (University). It is recommended that anyone who experiences difficulty walking long distances choose some alternative means of travelling to the hospital.
- Bus Routes.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- The Patient Advice and Liaison Service (PALS) is located in the foyer on Level B of the Royal Hallamshire Hospital.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0114 271 2400.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found at the main entrance.
- Hospital staff do receive disability awareness / equality training.
- The alternative formats documents can be provided in include; Braille on request and large print on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are not available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Mobility aids are available to help patients move around and include; wheelchairs, walking sticks, mobile hoists, hoist slings and adjustable beds.
- To obtain mobility aids please contact main reception.
- Additional hospital services link (new tab) - click here.
Hospital Parking (Multi-storey Car Park)
-
Parking
View
- The hospital does have a dedicated car park.
- The car park is located in front of the Outpatients Department on Service Road A.
- The car park type is multi storey.
- The car park does have a height restriction barrier.
- The maximum height is 193cm (6ft 4in).
- The car park does have a barrier control system.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 390cm x 550cm.
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
-
Drop-off Point
View
- There is a designated drop-off point.
- The drop-off point is located to the right of the main Outpatients entrance on Service Road A.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
-
Paying
View
- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park.
- Payment signs do not make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located close to the Blue Badge parking bays and at the front of the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
-
Access to the Hospital
View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 108m (118yd 4in) from the main Outpatients entrance.
Hospital Parking (Service Road A and B Parking)
-
Parking
View
- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located to the front of the main Outpatient entrance on Service Road A and Service Road B.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 540cm (11ft 10in x 17ft 9in).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
-
Drop-off Point
View
- There is a designated drop-off point.
- The drop-off point is located to the right of the main Outpatients entrance on Service Road A and to both sides of the main hospital entrance on Service Road B.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
-
Paying
View
- There are not parking charges for the hospital car park.
- Parking is free for Blue Badge holders.
-
Access to the Hospital
View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the main Outpatients entrance and 29 metres from the main hospital entrance.
-
Comments
View
- The parking on both Service Road A and Service Road B is for Blue Badge holders only and is free of charge.
- There are also 10 minute drop off areas on both roads.
- Temporary Changes to Service Roads A and B - June 2023
- B road is currently closed to vehicles and there is no parking available for any patients/visitors. This includes Blue Badge bays.
- A road currently has no Blue Badge bay parking.
- Blue Badge bay parking is available outside minor injuries (approx. 10 minutes walk away) and in the multi-storey car park.
Inside Access
- There is not level access once inside.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Wayfinding signage is available.
- Dementia friendly signage is not provided.
- The type of flooring in walkways and corridors is concrete.
- The lighting levels are varied.
Level Change (Multi-storey Car Park)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front and beyond of the accessible entrance.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the left going up.
- The width of the ramp/slope is 125cm (4ft 1in).
- The ramp/slope does bypass the step(s).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the pedestrian entrance.
- There is/are 3 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the step(s).
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
Other Floors
-
Steps
View
- The floors which are accessible by stairs are A, B, C, D, E, F.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.