You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The hospital is on Glossop Road (B6069). If you are using SatNav the postcode for the hospital is S10 2JF.
  • Please be aware that Parking Charge Notices are in operation within the hospital grounds. This is to ensure that ambulances and other emergency services have free access to the hospital at all times. To avoid being issued with a Parking Charge Notice please make sure that your car is parked in a designated parking space. Parking is limited, so the hospital recommends using public transport if at all possible.
• By Bus View
  • Travel South Yorkshire has created a helpful guide to getting the bus to the Royal Hallamshire and the central campus. A link to the relevant page has been provided in useful links 2 located below.
• Useful Links View
  • Supertram does not serve the Northern General Hospital. It can be used to reach the Royal Hallamshire, Jessop Wing, Charles Clifford and Weston Park Hospitals, although please be aware that there is still a 10-15 minute uphill walk from the nearest stop (University). It is recommended that anyone who experiences difficulty walking long distances choose some alternative means of travelling to the hospital.
  • Bus Routes.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• The Patient Advice and Liaison Service (PALS) is located in the foyer on Level B of the Royal Hallamshire Hospital.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0114 271 2400.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the main entrance.
• Hospital staff do receive disability awareness / equality training.
• The alternative formats documents can be provided in include; Braille on request and large print on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are not available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Mobility aids are available to help patients move around and include; wheelchairs, walking sticks, mobile hoists, hoist slings and adjustable beds.
• To obtain mobility aids please contact main reception.
• Additional hospital services link (new tab) - click here.

You are on Hospital Parking (Multi-storey Car Park). Skip to the next section.

Hospital Parking (Multi-storey Car Park)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located in front of the Outpatients Department on Service Road A.
  • The car park type is multi storey.
  • The car park does have a height restriction barrier.
  • The maximum height is 193cm (6ft 4in).
  • The car park does have a barrier control system.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 390cm x 550cm.
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located to the right of the main Outpatients entrance on Service Road A.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located close to the Blue Badge parking bays and at the front of the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 108m (118yd 4in) from the main Outpatients entrance.

You are on Getting To (The Neurology/Ophthalmology/ENT Outpatients Department). Skip to the next section.

Getting To (The Neurology/Ophthalmology/ENT Outpatients Department)

• The Neurology/Ophthalmology/ENT Outpatients Department is/are located on Level A of the Medical Outpatients Department.
• Access to the Neurology/Ophthalmology/ENT Outpatients Department is via the Medical Outpatients Department entrance.
• After entering the Medical Outpatients Department, continue ahead and the Neurology/Ophthalmology/ENT Outpatients Department is to the right.
• There is step free access to the Neurology/Ophthalmology/ENT Outpatients Department.
• The Neurology/Ophthalmology/ENT Outpatients Department is approximately 30m from the Medical Outpatients entrance.
• There are not resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Outpatients Entrance 3). Skip to the next section.

Outside Access (Outpatients Entrance 3)

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• Entrance Details View
  • This information is for the entrance located to the left of the main Outpatients entrance on Service Road A.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 169cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 192cm.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:30 - 17:00.
• Tuesday 08:30 - 17:00.
• Wednesday 08:30 - 17:00.
• Thursday 08:30 - 17:00.
• Friday 08:30 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Entrance (Neurology/Ophthalmology/ENT Outpatients Department). Skip to the next section.

Entrance (Neurology/Ophthalmology/ENT Outpatients Department)

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• Entrance Details View
  • This information is for the entrance located off of the Medical Outpatients corridor.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 144cm.

You are on Reception (Neurology/Ophthalmology/ENT Outpatients Department). Skip to the next section.

Reception (Neurology/Ophthalmology/ENT Outpatients Department)

• The reception desk is located directly ahead on entering the department.
• The reception area/desk is approximately 4m (4yd 1ft) from the department entrance.
• The reception area/desk is clearly visible from the entrance.
• There is step free access to the reception area/desk.
• The lighting levels at the reception area/desk are bright.
• The height of the reception desk is medium height (77cm - 109cm).
• There is sufficient space to write or sign documents on the desk.
• There is not a low section of the desk (76cm or below) available.
• The desk is staffed.
• There is not a hearing assistance system.

You are on Inside Access (Neurology/Ophthalmology/ENT Outpatients Department). Skip to the next section.

Inside Access (Neurology/Ophthalmology/ENT Outpatients Department)

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is available.
• No Braille signage is available.
• No tactile signage is available.
• No pictorial signage is available.
• Dementia friendly signage is not provided.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
• The lighting levels are good.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is approximately 4m from the department entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• No tables are permanently fixed.
• The surface height of the lowest table is 72cm.
• The tables do contrast visually with the floor.
• There is not ample room for a wheelchair user to manoeuvre.
• The manoeuvring space is obstructed by furniture.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Consultation / Treatment Room (Consulting Room 2). Skip to the next section.

Consultation / Treatment Room (Consulting Room 2)

• There is / are 4 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consulting Room 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 90cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilet facilities within this venue.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Royal Hallamshire Hospital Main Hospital Building link (new tab) - click here.
• Multi Storey Car Park link (new tab) - click here.
• Outpatients Main Building link (new tab) - click here.